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The Division of Information Technology

Office of Information Technology News

Information Technology News

Customer Satisfaction Surveys Introduced

Customers of the Division of Information Technology now receive satisfaction surveys after reporting an interruption in IT services. The input will allow the division to improve services across the system.

Gartner Research Available for @UofSC

All faculty, staff, and students have free access to Gartner research materials. Gartner is a regarded resource on the application of technology to business, science, and law in the world.

Call for Proposals: Educational Technology Showcase

The Division of Information Technology, the Center for Teaching Excellence, the University Libraries want to hear about your innovative teaching tools and techniques. Apply to present at the 2018 Educational Technology Showcase in April.

Latest Information on the Spectra and Meltdown Vulnerabilities

Follow this link for the latest information on the Spectra and Meltdown vulnerabilities. You can also follow us on social media for up-to-date information.

New High Performance Research Cluster Available

Hyperion, a powerful High Performance Computing cluster, is available to faculty and students at the University of South Carolina. The 300 TeraFLOP* cluster offers both dedicated resources to research groups and shared resources to the community.

Phishing Emails Circulating the University

A number of students have reported suspicious emails to the IT Security Department. Individuals should never click on links that ask for password verification, or links from unknown senders.

System-wide MATLAB License Introduced

The Division of Information Technology (DoIT) is pleased to announce that an enterprise license for MATLAB, Simulink, and companion toolboxes has been negotiated. MATLAB is used across the system and the effort to bring an enterprise license to the university was a partnership between many colleges, departments, and researchers.

Multifactor Authentication is coming to USC!

Beginning June 5, 2017, multifactor authentication (MFA), also known as two-step verification, will be required to access systems on the USC network that store Personally Identifiable Information (PII).

University Phone Numbers Being Spoofed

Many individuals have reported receiving telemarketing calls from a number that appears to come from the Columbia campus.

New DOIT Leadership Structure Announced

A new leadership structure for the Division of Information Technology will become effective on May 16, 2017.

Warning -- Malicious Email Circulating Across Campus

Many employees received phishing messages using the email address The messages are not from the university. Delete these emails and always use caution with suspicious emails from unknown sources.

Introducing IT Governance

Input from a broad base of stakeholders is necessary to ensure IT services support the academic and research goals of the university. The DoIT will gain input from several advisory committees that will help establish priorities for technology investment, influence the development and design of technology services, and formulate solutions that are aligned with the mission and goals of the university. 

Multifactor Authentication Required Beginning June 5

Multifactor authentication (MFA), or two-factor authentication, will be required to access most university systems beginning June 5, 2017. MFA is a requirement of all state agencies following the 2012 South Carolina Department of Revenue security breach.

New Guest Wireless Network Coming Dec. 20

Guests to the Columbia campus will connect to a new wireless network beginning December 20.

President announces new Chief Information Officer

Doug Foster will join the University of South Carolina as Vice President for Information Technology and Chief Information Officer in early 2017.

PeopleSoft,, and other systems unavailable on Nov. 6

An important update will be made to the Shibboleth database from 6 AM to 2 PM on Sunday, November 6. Many university systems will be unavailable during the update, including and PeopleSoft.

New Self-Service Website Coming October 17

University Technology Services (UTS) will release a new self-service website on October 17. The new website will allow customers to easily and efficiently request IT-related services.

Maintenance will be performed on on Sept. 18

Maintenance will be performed on on Sunday, September 18. The system will be unavailable from 8 a.m. to 8 p.m. Students, faculty and staff will be unable to access CarolinaCard, software distribution and more. Please make note of this outage and plan accordingly.

IT Security Measures Effective July 1

Effective July 1, 2016, the State of South Carolina will require multifactor authentication (MFA), also known as two-step verification, to remotely access systems on the USC network. MFA protects the university by making sure stolen or guessed passwords are insufficient to obtain access to university systems.

Share your expectations regarding technology at UofSC

All students, faculty and staff are invited to discuss your expectations, experiences and thoughts about technology use inside and outside of the classroom. Lunch will be provided during an informal conversation and a facilitated group discussion will follow.

Blackboard to be updated Dec. 19-21

Blackboard will be unavailable for approximately 36 hours during this upgrade.

DoIT introduces eduroam wifi service

Traveling faculty and staff can connect to the eduroam wireless network free-of-charge when traveling to other participating universities.

Safely destroy old documents

Members of the USC community can have up to five boxes of old documents safely destroyed and recycled as part of UofSC Shred Day on Monday, Oct. 12.

Email database to be migrated

Exchange email will be migrated to a new file server, beginning in October. No interruption in service is expected. Some users may see a pop-up briefly appear in bottom right side of their screen. Click on the article for more detailed information.

New University Voice Mail System

The university telephone system was upgraded and a new voice mail system was installed over the summer. Access this article for instructions and frequently asked questions.


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