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The Division of Information Technology


Match Exceptions Emails Starting June 2

Starting June 2, the Requisition Requester will start receiving email notification of match exceptions for the following conditions:

  1. No Receipt - a receipt has not been entered into PeopleSoft for goods and services where receiving is required.

  2. Life to Date Voucher Quantity is Greater Than PO Quantity - an invoice has been received for a quantity greater than the quantity entered on the purchase order.

  3. Life to Date Voucher Amount is Greater Than PO Amount - an invoice has been received for an amount greater than the amount entered on the purchase order.

Emails will continue to be triggered every 2 days until the match exception is resolved by the Requisition Requester. Your prompt resolution of these exceptions will help to ensure timely processing of payments.

Use the steps below to help resolve each of the exceptions listed above.

Match Exception Type Example Steps to Resolve Exception

No Receipt

N/A
  1. Enter a receipt in PeopleSoft for the quantity or amount
    that was received.

Life to Date Voucher Quantity is Greater Than PO Quantity

Ordered 10 widgets;
invoiced for 15 widgets
  1. If an invoice for 15 widgets arrives, the purchasing
    buyer must be contacted to update the purchase order
    to reflect the increase in quantity if you choose to accept the additional quantity.

  2. If the invoice is incorrect and only 10 widgets arrived, contact
    the supplier to send a corrected invoice.

Life to Date Voucher Amount is Greater Than PO Amount

Ordered an amount of $10,000; invoiced for $20,000
  1. If the invoice amount is for $20,000, the purchasing buyer must be contacted to update the purchase order to reflect the increase in amount if you choose to accept the additional amount.

  2. If the invoice is incorrect and should only be for $10,000, contact
    the supplier to send a corrected invoice.