Onboarding is an investment in employee retention and productivity, and managers play a critical role in planning and implementing the onboarding process for new employees. Often, employees feel a stronger connection to the organization and to his or her immediate team when properly engaged. As a result, these employees are more successful contributors.
If executed properly, the onboarding process should last at least through the employee's third month of employment.
Onboarding Best Practices
Develop a Schedule for the First Day
While it is important to not overwhelm the new employee with too much information, there are key areas that should be covered on the first day. The new employee should be able to navigate the immediate physical environment, use basic communication and work equipment and know what to expect next. Many first day activities will be influenced by the job itself.
When creating a schedule for a new hire’s first day, keep in mind that although most new employees prefer not to be left with nothing to do, they generally appreciate some “down” time to explore their work space and review information they’ve received.
Establish Strong Communication
When supervisors and employees communicate effectively, it can help establish an environment of trust and respect, and optimize productivity and quality. The pattern of communication between a manager and a new employee start before his/her first day on the job. Discussing each other’s communication preferences early on can add clarity to formal and informal exchanges. Let the employee know your preferred means of communication.