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ITEC 242

Business Communications

ITEC 242: Business Communications provides students with the knowledge and skills necessary to be a successful business communicator.  Topics include (but are not limited to): theory and processes in business communication, principles of business communication, composing effective messages (including resumes and cover letters), and delivering presentations.

Prerequisites: ENGL 101 and 102.
Note: Graduation with Leadership Distinction: Professional and Civic Engagement.

Download the course syllabus [docx].

Learning Outcomes

The student who successfully completes ITEC 242: Business Communications will be able to:

  • Recall, interpret and analyze the principles of business communication,
  • Develop and compose effective business correspondence, including routine messages, persuasive messages, bad-news messages, social media messages, and reports,
  • Develop and compose an effective cover letter and resume, and
  • Design, deliver, and assess compelling presentations with the assistance of technology.