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University Technology Services


Outages and Events

Hosting Services and Technical Administration

Outage/Event History

Date Status Notes
Virtual Server Hosting and Management
06/25/2018
05:00 AM - 07:00 PM
  • Jun 22, 2018 @ 11:52 am: This change was accidentally resolved and still planned for Monday morning.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to the Adobe Connect, CarolinaCard and Millennium servers. During the patching, the systems will be unavailable.
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Virtual Server Hosting and Management
06/24/2018
10:00 AM - 10:44 AM
  • Jun 21, 2018 @ 9:34 am: The planned work has been moved to Sunday morning.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be modifying the server infrastructure to allow additional storage to be added at a later date. Impact to services is not expected but technicians will be monitoring critical systems closely.
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Virtual Server Hosting and Management
06/22/2018
05:00 AM - 11:33 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to all Production windows servers. During the patching the following systems will be unavailable: -IT Finance systems -Emergency Event Notification -Law School servers -Adobe Connect -Commvault -Point and Click -SPAR Research -BigFix -iTAMS -AV Engineering servers -BDMS -Symantec -College of Nursing servers -SLA file servers -WSUS -DUO -fsaAtlas -Admissions servers -Blackboard -DoIT monitoring servers -Software Distribution -Pinnacle -PeopleSoft servers -Class Climate -Mass mail server -SharePoint -Exchange and Active Directory servers
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Virtual Server Hosting and Management
06/21/2018
06:00 PM - 11:42 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to the Data Warehouse servers. During the patching, Data Warehouse and Cognos will be unavailable.
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Physical Server Collocation and Management
06/21/2018
06:30 AM - 07:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be working with contractors and Facilities to install a larger circuit breaker to accommodate new air conditioning units for the Data Center. During the maintenance, the air handlers and lights will go offline but will be monitored closely to ensure services in the Data Center are not impacted.
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Domain Name Services (DNS)
06/20/2018
09:00 AM - 03:42 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be cleaning up a number of internal and external DNS records that were previously decommissioned.
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Virtual Server Hosting and Management
06/20/2018
04:00 AM - 09:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying Linux OS patches for Banner, PeopleSoft and other non ERP Linux servers.
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Virtual Server Hosting and Management
06/18/2018
11:40 AM - 11:49 AM
  • Jun 18, 2018 @ 11:52 am: Multiple systems were unavailable due to a VLAN change. All systems should be back online.

Emergency

An unplanned outage to a critical system.

Multiple systems were unavailable due to a VLAN change. All systems should be back online.
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Virtual Server Hosting and Management
06/18/2018
08:00 AM - 05:00 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be installing new hardware in the DoIT data center for storage/compute. This new hardware will be a new environment and not an expansion of an existing environment.
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Virtual Server Hosting and Management
05/30/2018
05:00 PM - 04:20 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning the enterprise Symantec IT Management Suite (ITMS) server as it is no longer licensed for use at USC. Netmanagers should uninstall any remaining ITMS endpoint and server agents asap by using either of the two methods below: 1) IBM Bigfix Fixlet available in the USC Bigfix console. - Uninstall Altiris / SMA Agent (Windows) 2) Symantec Altiris Agent Uninstall (Windows or Mac OSX) available from Software Distribution. This Symantec ITMS decommission does not affect other Symantec enterprise offerings including: 1) Symantec Endpoint Protection (SEP) 2) Symantec Ghost 3) Symantec Mail Security for Microsoft Exchange (SMSMSE)
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Virtual Server Hosting and Management
05/23/2018
05:00 PM - 04:45 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning three security servers that are no longer in service.
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Virtual Server Hosting and Management
05/23/2018
05:00 PM - 04:45 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning an ODS database server that is no longer in use.
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Domain Name Services (DNS)
05/23/2018
10:00 AM - 10:52 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be installing new cables into a network switch that will turned on at a later date.
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Virtual Server Hosting and Management
05/23/2018
04:00 AM - 09:02 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying Linux OS patches to Banner, PeopleSoft and other non-ERP linux servers. During the patching, the systems will be unavailable.
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Virtual Server Hosting and Management
05/21/2018
05:00 AM - 03:41 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to the CarolinaCard and Millennium servers. During the patching, the systems will be unavailable.
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Virtual Server Hosting and Management
05/18/2018
05:00 AM - 11:26 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to all Production windows servers. During the patching the following systems will be unavailable: -IT Finance systems -Emergency Event Notification -Law School servers -Adobe Connect -Commvault -Point and Click -SPAR Research -BigFix -iTAMS -AV Engineering servers -BDMS -Symantec -College of Nursing servers -SLA file servers -WSUS -DUO -fsaAtlas -Admissions servers -Blackboard -DoIT monitoring servers -Software Distribution -Pinnacle -PeopleSoft servers -Class Climate -Mass mail server -SharePoint -Exchange and Active Directory servers
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Virtual Server Hosting and Management
05/17/2018
06:00 PM - 11:25 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying windows security patches to the Data Warehouse servers. During the patching, Data Warehouse and Cognos will be unavailable.
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Virtual Server Hosting and Management
05/16/2018
04:30 PM - 04:16 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Housing/Facilities FAMIS Web/App server.
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Virtual Server Hosting and Management
05/16/2018
04:30 PM - 04:16 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Research undergraduate web server.
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Virtual Server Hosting and Management
05/14/2018
03:30 PM - 08:58 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be shutting down legacy DNS and OIM servers that are no longer in use.
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Virtual Server Hosting and Management
05/02/2018
10:00 AM - 02:44 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be decommissioning legacy OIM servers.
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Virtual Server Hosting and Management
04/27/2018
10:25 AM - 11:22 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Several virtual hosts have gone offline. Technicians are working on the issue.
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Domain Name Services (DNS)
Virtual Server Hosting and Management
04/26/2018
07:00 AM - 11:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Division of Information Technology will be decommissioning the old external DNS environment. These systems should no longer be in use by anyone.
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Domain Name Services (DNS)
04/25/2018
10:00 AM - 11:24 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be cleaning up an number of athletics records in the ad.sc.edu DNS zone per the customer request.
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Virtual Server Hosting and Management
04/25/2018
04:00 AM - 09:42 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
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Virtual Server Hosting and Management
04/24/2018
01:30 PM - 02:18 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be diagnosing a hardware issue with a single email server host. No service interruptions are expected to the email service.
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Virtual Server Hosting and Management
04/23/2018
05:00 AM - 10:10 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
04/20/2018
04:00 AM - 10:08 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
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Virtual Server Hosting and Management
04/19/2018
05:45 PM - 08:05 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
04/18/2018
01:00 PM - 01:06 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

All billing for Amazon Web Services (AWS) accounts for USC will now be managed by Enquizit.
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Virtual Server Hosting and Management
04/05/2018
03:00 PM - 02:03 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be making configuration changes to the Active Directory schema to support a Skype and Polycom integration.
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Virtual Server Hosting and Management
03/28/2018
04:30 AM - 07:42 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
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Domain Name Services (DNS)
03/21/2018
10:00 AM - 11:13 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating the DNS records on the Caravel.sc.edu undergrad research journal webpage. During the update the webpage may be momentarily unavailable or slow to respond.
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Virtual Server Hosting and Management
03/16/2018
08:55 AM - 12:22 PM
  • Mar 16, 2018 @ 10:52 am: All critical systems are back online. Technicians are still working to bring the rest of the Windows servers back online.

Emergency

An unplanned outage to a critical system.

Various Windows servers are unavailable after windows patching. Technicians are working on the issue.
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Virtual Server Hosting and Management
03/16/2018
04:00 AM - 03:10 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
03/15/2018
06:00 PM - 11:19 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
03/15/2018
10:00 AM - 01:25 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information will be making configuration changes to internal web servers to comply with security standards.
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Virtual Server Hosting and Management
03/07/2018
02:00 PM - 04:56 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning College of Pharmacy departmental servers.
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Domain Name Services (DNS)
02/28/2018
10:00 AM - 10:54 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating College of Pharmacy DNS records.
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Domain Name Services (DNS)
02/28/2018
10:00 AM - 11:47 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating High Performance Computing servers.
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Virtual Server Hosting and Management
02/26/2018
05:30 AM - 12:22 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
02/23/2018
04:00 AM - 10:44 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
02/22/2018
06:00 PM - 10:44 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Domain Name Services (DNS)
02/21/2018
11:00 AM - 02:12 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be adding to the internal domains list to resolve an issue with Beaufort staff being unable to access internal systems over VPN.
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Virtual Server Hosting and Management
02/21/2018
04:00 AM - 08:34 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
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Domain Name Services (DNS)
02/15/2018
08:00 AM - 02:27 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating DNS records for preston.sc.edu and www.preston.sc.edu to accommodate website changes.
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Virtual Server Hosting and Management
02/14/2018
12:00 PM - 01:21 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

A misconfiguration on the University 101 web server is causing issues with the system obtaining the latest software updates. After the configuration is changed, the system will be rebooted, causing a momentary outage.
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Domain Name Services (DNS)
02/14/2018
11:00 AM - 01:08 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be performing a DNS changes on peep.sc.edu and pharmacy.sc.edu. There is no impact to services expected.
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Virtual Server Hosting and Management
02/14/2018
10:00 AM - 04:54 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be rebooting Exchange servers to resolve an issue with disk capacity.
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Virtual Server Hosting and Management
02/14/2018
05:00 AM - 09:53 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

A PeopleSoft Finance server will be receiving security software patches and a configuration change outside the usual patch window.
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Virtual Server Hosting and Management
02/08/2018
07:00 PM - 08:45 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be updating the Bigfix environment to version 9.5.8.38. Full technical change list is available @ http://support.bigfix.com/bes/changes/fullchangelist-95.txt
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Virtual Server Hosting and Management
02/07/2018
04:35 PM - 03:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The latest Microsoft security patches and updates will be distributed to VDIs that are directly supported by University Technology Services. These updates will download automatically.
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Virtual Server Hosting and Management
02/04/2018
06:00 AM - 12:41 PM
  • Jan 22, 2018 @ 10:15 am: Linux patching will now occur on 2/4 instead of 1/28.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers. All impacted systems will be unavailable during the maintenance window.
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Virtual Server Hosting and Management
01/25/2018
07:00 AM - 08:40 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating the virtual machine management console to the latest version. During the update, the console will be unavailable but this will cause no interruption of service to any virtual machine or VDI.
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Virtual Server Hosting and Management
01/15/2018
05:30 AM - 07:24 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
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Virtual Server Hosting and Management
01/13/2018
10:55 PM - 11:31 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Many Red Hat systems are not allowing authentication. DoIT technician are working on the issue. This could impact vip.sc.edu.
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Virtual Server Hosting and Management
01/12/2018
04:00 AM - 10:15 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
01/11/2018
06:00 PM - 04:03 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
01/05/2018
01:00 PM - 10:55 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be patching all virtual hosts with a critical security and maintenance update. We do not expect any of the systems to be impacted, but any system that runs on the infrastructure in the Data Center could experience a degradation in service or performance. This includes but is not limited to Banner, PeopleSoft, File Servers etc.
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Virtual Server Hosting and Management
12/20/2017
04:00 AM - 08:58 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Virtual Server Hosting and Management
12/18/2017
06:00 AM - 06:44 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
12/15/2017
04:00 AM - 08:24 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
12/14/2017
06:00 PM - 07:37 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Virtual Server Hosting and Management
12/07/2017
07:00 AM - 07:58 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The networking printing server will be rebooted to receive updates from the Symantec client upgrade. Network printing will be unavailable for a brief period of time.
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Virtual Server Hosting and Management
12/01/2017
09:00 AM - 10:36 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be upgrading the Linux patching satellite server to a newer version to fix known issues.
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Virtual Server Hosting and Management
11/29/2017
04:00 AM - 08:05 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
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Virtual Server Hosting and Management
11/22/2017
11:00 AM - 10:01 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating an internal Datacenter management tool to use AD authentication.
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Application Hosting
Virtual Server Hosting and Management
11/20/2017
10:25 AM - 10:42 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Student Health Services Helpdesk web portal was temporarily down but is now back online.
View Details
Virtual Server Hosting and Management
11/20/2017
05:00 AM - 11:48 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
11/17/2017
08:00 PM - 11:36 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating the software repositories for People Admin and U101 servers to connect to the new patching server.
View Details
Virtual Server Hosting and Management
11/17/2017
04:00 AM - 12:00 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
11/16/2017
06:00 PM - 07:04 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Domain Name Services (DNS)
11/09/2017
10:00 AM - 09:36 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

A DNS configuration change will be made in the DNS management system to allow for an issue to be corrected with access to www.uscsumter.edu.
View Details
Monitoring
11/09/2017
07:30 AM - 11:03 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be applying application and security patches to the VMWare management tool. During this install there will be no impact to Virtual Machines.
View Details
Virtual Server Hosting and Management
11/08/2017
05:00 PM - 05:00 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning an internal web/app server.
View Details
Virtual Server Hosting and Management
11/06/2017
08:00 AM - 10:12 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating the software repositories on the ERP (Banner and PeopleSoft) and non-ERP Linux servers.
View Details
Virtual Server Hosting and Management
11/01/2017
05:00 PM - 06:04 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Parking Services application server.
View Details
Domain Name Services (DNS)
11/01/2017
11:00 AM - 01:49 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be making a DNS change on the SC Literary Map website to support the migration to the State Library.
View Details
Virtual Server Hosting and Management
11/01/2017
04:00 AM - 09:47 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Virtual Server Hosting and Management
10/31/2017
05:00 PM - 05:44 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

A signed certificate will be installed and verified on a Controller s Office server.
View Details
Virtual Server Hosting and Management
10/25/2017
10:00 AM - 09:05 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Division of Information Technology will be migrating servers to different storage to prepare for migrations to the new backup environment.
View Details
Virtual Server Hosting and Management
10/24/2017
08:45 AM - 03:07 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

An internal Controller office server is no longer remotely accessible. DoIT has been engaged to troubleshoot the issue.
View Details
Virtual Server Hosting and Management
10/18/2017
10:00 AM - 10:07 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning an EA internal terminal server that is no longer in use.
View Details
Virtual Server Hosting and Management
10/18/2017
10:00 AM - 10:06 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning three Housing servers that are no longer in use.
View Details
Virtual Server Hosting and Management
10/18/2017
06:00 AM - 09:10 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Critical Microsoft security patches will be applied to Peoplesoft Windows servers on Wednesday at 6:00am. These systems should be available for users no later than 7:00am.
View Details
Virtual Server Hosting and Management
10/16/2017
05:00 AM - 10:12 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
10/13/2017
04:00 AM - 10:40 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
10/12/2017
06:00 PM - 09:17 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The identity finder environment will be offline for a database migration to improve performance and responsiveness of the system. During the migration, the system will not be accessible. If any clients run a scan during this period the results will be cached on the client side until it resumes connection with the enterprise environment.
View Details
Virtual Server Hosting and Management
10/12/2017
06:00 PM - 09:17 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Physical Server Collocation and Management
10/09/2017
08:00 AM - 10:43 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be migrating the tape library backup to the new backup environment. This will not impact the main backup process.
View Details
Virtual Server Hosting and Management
10/06/2017
10:00 AM - 04:14 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be setting up the new patching management server and validating configuration with the BluePrints application servers.
View Details
Domain Name Services (DNS)
10/04/2017
04:35 PM - 07:05 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The deprecated external DNS infrastructure for the Division of Information Technology is being taken offline to mitigate a potential security vulnerability. There should be no impact to the active production DNS infrastructure.
View Details
Domain Name Services (DNS)
09/28/2017
05:35 PM - 02:40 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

URL: for Union OUCampus not accessible on Union internal Wireless Campus. DOIT is investigating.
View Details
Virtual Server Hosting and Management
09/27/2017
10:00 AM - 10:30 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Sodexo server that is being retired from service.
View Details
Virtual Server Hosting and Management
09/27/2017
10:00 AM - 10:29 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be replacing hardware on a virtual server host. There should be no impact to services during this change.
View Details
Virtual Server Hosting and Management
09/20/2017
04:00 AM - 07:20 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Virtual Server Hosting and Management
09/18/2017
05:30 AM - 12:32 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
09/15/2017
04:00 AM - 09:50 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
09/14/2017
06:00 PM - 09:51 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Virtual Server Hosting and Management
09/13/2017
12:00 PM - 11:49 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be updating server management tools on all Windows servers.
View Details
Virtual Server Hosting and Management
09/08/2017
05:00 PM - 08:01 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Exchange backup tape will be moved to cloud services.
View Details
Application Hosting
Virtual Server Hosting and Management
09/05/2017
09:00 AM - 03:31 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Division of Information Technology will be installing SQL Server services on a management server.
View Details
Domain Name Services (DNS)
08/31/2017
11:00 AM - 03:28 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Division of Information Technology will be making changes to College of Pharmacy DNS records.
View Details
Domain Name Services (DNS)
08/31/2017
09:00 AM - 10:07 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Division of Information Technology will be removing a number of old School of Public Health DNS records. No impact is expected.
View Details
Virtual Server Hosting and Management
08/30/2017
10:00 AM - 10:13 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Student Affairs WSUS server.
View Details
Virtual Server Hosting and Management
08/23/2017
10:00 AM - 09:19 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Millennium server.
View Details
Virtual Server Hosting and Management
08/20/2017
06:00 AM - 06:47 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying a Linux kernel update to the Banner and PeopleSoft app servers.
View Details
Virtual Server Hosting and Management
08/14/2017
05:30 AM - 10:28 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
08/11/2017
04:00 AM - 09:31 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Office 365
08/10/2017
09:00 AM - 05:06 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be modifying email protection, anti-spam, and anti-virus configuration settings for one email domain in Office 365. This should not impact student email.
View Details
Domain Name Services (DNS)
08/09/2017
11:00 AM - 03:07 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be performing a number of back-end changes to the School of Public Health DNS records. Users should see no impact from these changes.
View Details
Virtual Server Hosting and Management
08/09/2017
09:30 AM - 09:31 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be decommissioning a Student Health server.
View Details
Office 365
08/03/2017
09:00 AM - 09:56 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will make a configuration change to the Office 365 environment.
View Details
Domain Name Services (DNS)
08/02/2017
01:00 PM - 04:29 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

DNS change for www.admin.sc.edu
View Details
Virtual Server Hosting and Management
07/23/2017
06:00 AM - 06:18 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Domain Name Services (DNS)
Virtual Server Hosting and Management
Website Hosting
07/20/2017
08:00 AM - 10:53 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Sheet Music host server will be updated to a new IP address.
View Details
Virtual Server Hosting and Management
07/19/2017
08:00 PM - 08:38 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be applying security updates to the proxy servers that manage connections for the PCI virtual desktop infrastructure.
View Details
Domain Name Services (DNS)
07/19/2017
04:00 PM - 04:43 PM
  • Jul 19, 2017 @ 4:46 pm: A DNS entry was removed that was likely causing a conflict with Beaufort VPN users resolving server names.

Emergency

An unplanned outage to a critical system.

Beaufort users are having intermittent issues resolving DNS queries while on VPN off campus.
View Details
Virtual Server Hosting and Management
07/17/2017
06:00 AM - 09:37 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Domain Name Services (DNS)
Virtual Server Hosting and Management
07/14/2017
07:00 AM - 09:27 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

A web server for the National Resource Center will be moved to a PCI environment.
View Details
Virtual Server Hosting and Management
07/14/2017
06:00 AM - 10:06 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
07/13/2017
06:00 PM - 09:10 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Virtual Server Hosting and Management
07/05/2017
12:00 PM - 05:09 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will change a configuration file on a Banner log file.
View Details
Virtual Server Hosting and Management
06/29/2017
07:00 AM - 07:33 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Two departmental servers for the Distributed Learning department will be decommissioned.
View Details
Virtual Server Hosting and Management
06/28/2017
08:00 AM - 12:52 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some PeopleSoft services are being restarted.
View Details
Domain Name Services (DNS)
06/22/2017
10:35 AM - 03:57 PM
  • Jun 26, 2017 @ 12:19 pm: Intermittent DNS issues are still ongoing but technicians are working on a solution.
  • Jun 27, 2017 @ 10:51 am: A configuration change will be made on the DNS name server at 11am and then at 12pm. Users may experience a brief interruption in service, but this is not expected.
  • Jun 27, 2017 @ 3:52 pm: The configuration changes on the DNS name servers was successful. Technicians will still continue to monitor the situation.

Emergency

An unplanned outage to a critical system.

Users have reported intermittent DNS issues with multiple systems. Division of IT technicians are looking into the issue.
View Details
Virtual Server Hosting and Management
06/21/2017
04:00 AM - 08:18 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Virtual Server Hosting and Management
06/19/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
View Details
Virtual Server Hosting and Management
06/16/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to SLA Windows servers at the Division of Information Technology. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by Enterprise Applications * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
View Details
Virtual Server Hosting and Management
06/14/2017
05:30 PM - 08:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
View Details
Virtual Server Hosting and Management
06/14/2017
09:00 AM - 01:52 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

All VDI Desktops and Infrastructure servers will be moved to the new server infrastructure without impact to the desktops.
View Details
Virtual Server Hosting and Management
06/11/2017
06:00 AM - 04:11 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner, PeopleSoft and other non ERP Linux servers.
View Details
Virtual Server Hosting and Management
06/09/2017
07:00 PM - 08:35 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be migrating Virtual Desktops from Unidesk provisioning platform to Horizon View production platform for the remaining users.
View Details
Office 365
06/09/2017
08:30 AM - 11:32 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will make some configuration changes to Office 365 Email protection.
View Details
Virtual Server Hosting and Management
06/07/2017
10:00 AM - 10:24 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be migrating Virtual Desktops from Unidesk provisioning platform to Horizon View production platform for the remaining users.
View Details
Virtual Server Hosting and Management
06/03/2017
07:00 AM - 11:44 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Department of Information Technology will be updating server network equipment for the virtual server infrastructure.
View Details
Virtual Server Hosting and Management
05/29/2017
12:00 PM - 11:00 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Department of IT will be updating servers in the Data Center to fix an urgent server issue.
View Details
Virtual Server Hosting and Management
05/25/2017
12:00 PM - 12:28 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Division of Information Technology s Data Center is currently experiencing temperature issues. Technicians are working on the situation and will continue to monitor throughout the day.
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Virtual Server Hosting and Management
05/24/2017
04:00 AM - 01:55 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Linux OS patching will occur on Banner and PeopleSoft.
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Virtual Server Hosting and Management
05/15/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
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Virtual Server Hosting and Management
05/12/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to SLA Windows servers at University Technology Services. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, & Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by UTS Enterprise Applications (formerly Contractual Services) * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * Trend Micro AV * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
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Virtual Server Hosting and Management
05/11/2017
06:00 PM - 08:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
05/10/2017
09:00 PM - 08:50 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The VDI PCI Proxy Server will be updated and restarted for security updates.
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Virtual Server Hosting and Management
04/17/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft critical & security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
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Virtual Server Hosting and Management
04/14/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to SLA Windows servers at University Technology Services. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, and Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research - Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by UTS Enterprise Applications (formerly Contractual Services) * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * Trend Micro AV * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
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Virtual Server Hosting and Management
04/13/2017
06:00 PM - 08:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
03/22/2017
04:00 AM - 12:01 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

OS maintenance (install updates and reboot) for Production Linux machines, including Banner and PeopleSoft.
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Virtual Server Hosting and Management
03/20/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft critical and security patches will be applied to the Carolina Card and Millennium (Development Office) systems at University Technology Services on Monday. Carolina Card will be patched at 6 a.m. and Millennium (Development Office) at 8 a.m. The servers will be restarted following the patch installation and should be available for users no later than 6:30 a.m. and 7:30 a.m. respectively.
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Application Hosting
03/19/2017
09:00 AM - 12:16 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

All mainframe systems will be down for monthly maintenance.
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Virtual Server Hosting and Management
03/18/2017
08:00 AM - 10:11 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS is migrating files from cosslaOthello to the Isilon server appliance.
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Virtual Server Hosting and Management
03/17/2017
06:00 AM - 08:00 AM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to SLA Windows servers at University Technology Services. NOT ALL SYSTEMS WILL BE AFFECTED, however some of the following systems could be unavailable for up to 1 hour: * Emergency Event Notification * Housing Assignment System * Pinnacle * Adobe Connect/Breeze * ITAMS * Degree Audit Reporting System * Ciscoworks, TACACS, and Solar Winds * Undergraduate Admissions EMAS/CRM * Financial Edge (BlackBaud) * Student Affairs SEVIS * Student Affairs Ticketing * Ruffalo Cody * Gamecock Club * Health Sciences Research Arnold School of Public Health * Thomson Student Health Services * Medical School Perinatal Center * Web sites hosted by UTS Enterprise Applications (formerly Contractual Services) * DSS Web server * Speede (Electronic transcripts) * Blackberry Enterprise Server * Mass Mail * Software Distribution * UTS Project.Net * UTS CPO Tracker * UTS WhatsUp Gold * UTS SLA File/Print * Athletics File/Print * Thomas Cooper Library File/Print * IT Connection (Outages Notification) * Class Climate * Content Management Enterprise Imaging Project * Choice ticketing * Trend Micro AV * SAM Database and Web server * BCMS and Telephony servers * Exchange and Active Directory
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Virtual Server Hosting and Management
03/16/2017
06:00 PM - 08:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

Microsoft security patches will be applied to Data Warehouse servers on Thursday at 6:00pm. Cognos will be brought down at 5:45pm and servers will be restarted following the patch installation. Once the servers have restarted, the Cognos services must be manually restarted. Cognos users will not be able to access the system until after these manual restarts. Cognos should be available for users no later than 8:00pm.
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Virtual Server Hosting and Management
03/05/2017
06:00 AM - 08:21 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Several servers no longer being used by the Banner student administration system will be decommissioned.
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Virtual Server Hosting and Management
03/03/2017
06:00 PM - 06:59 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS will perform maintenance on the Virtual Desktop environment. Internet access through the VMs assigned to the Symantec Web Proxy Gateway will be unavailable during the outage.
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Virtual Server Hosting and Management
02/28/2017
06:00 PM - 02:03 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Decommission and shutdown of a number of servers no longer being used by production applications/services
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Virtual Server Hosting and Management
02/22/2017
04:00 AM - 06:18 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

OS maintenance ( install updates and reboot ) for production Linux machines ...
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Virtual Server Hosting and Management
01/27/2017
06:00 AM - 07:57 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS Technicians will be performing a network infrastructure move for the virtual server environment.
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Virtual Server Hosting and Management
01/23/2017
08:00 AM - 05:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

UTS will be doing maintenance on the virtualization environment hardware throughout the week of January 23rd through 27th. This maintenance will be done without any interruption of services to virtual machines.
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Virtual Server Hosting and Management
01/19/2017
08:30 AM - 05:00 PM
No updates available at this time.

Informational Alert

Informational communication to customers about planned work.

Informational Alert

Informational communication to customers about planned work.

UTS will be adding additional hardware resources to the Production virtual machine environments. These new resources will be added with no impact to existing production resources and there will be no interruption in services. These resources will be added throughout the business day on Thursday, January 19th, through Friday, January 20th.
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Virtual Server Hosting and Management
01/18/2017
04:00 AM - 06:15 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

OS maintenance ( install update packages and reboot ) of *PRD/PROD* Linux machines for Banner, PeopleSoft, and non-ERP.
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Domain Name Services (DNS)
01/17/2017
10:35 AM - 11:50 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

DNS servers are experiencing an increased load that is causing these servers to drop DNS queries. UTS technicians are working on the issue.
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Virtual Server Hosting and Management
12/21/2016
04:00 AM - 06:28 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

OS maintenance ( install errata update packages and reboot ) will be performed for Linux servers in PRD/PROD environments ( Banner, PeopleSoft, non-ERP ).
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