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University Technology Services


Outages and Events

Identity and Access Management (IAM)

Outage/Event History

Date Status Notes
Authentication Services
02/15/2018
08:00 AM - 11:15 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Users are currently unable to log into Shibboleth. Technicians are working on the issue.
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Authentication Services
02/14/2018
02:25 PM - 05:08 PM
  • Feb 14, 2018 @ 3:02 pm: Users are having issues logging into systems using both VIP ID and Network ID. Technicians are working on the issue.
  • Feb 14, 2018 @ 3:31 pm: Both CAS and Shibboleth are experiencing login issues.

Emergency

An unplanned outage to a critical system.

The authentication system CAS is intermittently failing to log in with VIPid and NetID.
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Identity Services
02/01/2018
03:40 PM - 04:50 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Currently Oracle Identity Manager service is experiencing performance issue. Technicians are working on the issue.
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Authentication Services
01/09/2018
10:55 AM - 11:03 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Shibboleth services were interrupted intermittently due to locked connector account.
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Authentication Services
12/26/2017
07:00 AM - 09:05 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Important upgrades will be applied to the authentication infrastructure from 7 AM on Tuesday, December 26, 2017 to 7:30 AM on Wednesday, December 27,2017. Many university systems that require authentication to login will be unavailable, including: VIP, Blackboard, Carolina Card, Self-Service Carolina, Banner INB, PeopleSoft, OU Campus, and more.
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Identity Services
12/22/2017
07:00 AM - 09:48 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be upgrading the Oracle Identity Manager (OIM) to a newer version and migrating to a new virtual machine (VM). During the cut over to the new VM there will be downtime for the OIM service.
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Authentication Services
11/19/2017
06:00 AM - 04:33 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Important upgrades will be applied to the authentication infrastructure from 6-8 AM on Sunday, November 19, 2017. Many university systems that require authentication to login will be unavailable, including: VIP, Blackboard, Carolina Card, Self-Service Carolina, Banner INB, PeopleSoft, OU Campus, and more.
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Active Directory Services
09/27/2017
06:00 PM - 07:35 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will run the Active Directory Account Password expiration notification script every week on Wednesday evening rather than every two weeks.
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Authentication Services
08/14/2017
09:20 AM - 10:49 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Issues have been reported with the Shibboleth authentication application. Internet Explorer and Edge browsers are taking over 30 seconds to display the Shibboleth login page. Firefox and Chrome do not appear to be affected. The issue appears to be related to recent Microsoft security updates.
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Authentication Services
06/05/2017
06:00 AM - 10:36 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

CAS service profile and Shibboleth configuration file will be changed to enable MFA/DUO authentication.
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Authentication Services
Identity Services
05/12/2017
11:50 AM - 01:00 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Customers are unable to access the Cognos Data Warehouse. Technicians are aware and working to resolve the issue.
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Active Directory Services
05/12/2017
07:30 AM - 02:32 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on Active Directory accounts.
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Active Directory Services
04/25/2017
07:00 AM - 08:44 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the Active Directory account provisioning software.
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Active Directory Services
04/20/2017
07:00 AM - 08:28 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the Active Directory account provisioning software.
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Active Directory Services
04/11/2017
07:00 AM - 01:00 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will be making changes to Active Directory user accounts.
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Active Directory Services
02/28/2017
06:00 PM - 06:22 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Active Directory.
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Authentication Services
01/20/2017
02:00 PM - 02:01 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

An additional server will be configured as a fail-over to the LDAP. CAS and Shibbolith logins may experience slowness for this activity. The activity has been scheduled from 7 AM to 12 PM on 22-Jan-17.
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Active Directory Services
11/29/2016
06:00 PM - 09:28 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Active Directory.
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Active Directory Services
11/25/2016
06:00 AM - 08:03 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Active Directory.
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Identity Services
11/23/2016
12:00 PM - 12:23 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The ODSEE (Oracle Directory Server Enterprise Edition)application will be upgraded but there should be no impact to services.
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