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University Technology Services


Outages and Events

Secure Computing

Outage/Event History

Date Status Notes
Endpoint Protection (Anti-Virus/Anti-Malware)
03/27/2018
09:25 AM - 04:54 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Symantec Endpoint Protection Manager is not downloading updated virus definitions. Symantec Endpoint Protection Clients may show outdated definitions.
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Endpoint Protection (Anti-Virus/Anti-Malware)
03/14/2018
12:25 PM - 03:32 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Symantec Endpoint Protection Manager is not downloading updated virus definitions. Symantec Endpoint Protection Clients may show outdated definitions.
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Endpoint Protection (Anti-Virus/Anti-Malware)
03/05/2018
10:35 AM - 04:01 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Symantec Endpoint Protection Manager is not downloading updated virus definitions. Symantec Endpoint Protection Clients are reporting that their definitions are out of date.
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Endpoint Protection (Anti-Virus/Anti-Malware)
01/19/2018
08:00 AM - 05:15 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will update the Symantec Endpoint Protection Manager servers to the latest version. Desktop SA computers will begin to receive the updates beginning Tuesday, January 23rd. Clients not managed by DoIT will be updated via an automated process beginning Thursday, January 25th at 8:00AM. Users will receive a message that they need to restart their computer. The restart will not be forced.
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Endpoint Protection (Anti-Virus/Anti-Malware)
01/02/2018
08:30 AM - 09:17 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some customers are reporting that Symantec Endpoint Protection is out of date.
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Endpoint Protection (Anti-Virus/Anti-Malware)
12/07/2017
09:15 AM - 02:24 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Division of Information Technology will update the Symantec Endpoint Protection management servers to the latest version. Users may notice the client reporting that the server is unavailable during the outage period but users will continue to get updates via LiveUpdate.
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Endpoint Protection (Anti-Virus/Anti-Malware)
12/07/2017
09:00 AM - 09:05 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be reducing the purge time for quarantine on Symantec Endpoint Protection. The purge time will be changed from 30 days to 14 days.
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Endpoint Protection (Anti-Virus/Anti-Malware)
11/28/2017
09:55 AM - 12:12 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Symantec Endpoint Protection Manger servers are failing to update virus definitions. This is causing clients to receive an out-of-date message. Division of Information Technology technicians are working to resolve the issue.
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Endpoint Protection (Anti-Virus/Anti-Malware)
11/17/2017
08:30 AM - 10:42 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Symantec Endpoint Protection client will be updated to the latest version on all remaining computers that have not been updated. Users should expect a required computer reboot after the update.
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Digital Certificates
10/19/2017
05:30 PM - 06:19 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will perform maintenance on a university Active Directory domain controller that should not be used by any dedicated applications- cae145adcp10.ds.sc.edu. The domain controller will be restarted once the certificate is applied.
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Digital Certificates
10/05/2017
09:00 AM - 10:14 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will perform maintenance on the university Active Directory for USC Upstate.
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Endpoint Protection (Anti-Virus/Anti-Malware)
04/24/2017
11:00 AM - 05:42 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The Altiris database is not backing up.
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