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University Technology Services


Outages and Events

Software and Web Development

Outage/Event History

Date Status Notes
Web Application - Enhancement
02/15/2018
07:00 AM - 07:09 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Minor modifications will be made to the ITC application to add required Expedited change reasons.
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Web Development
02/15/2018
07:00 AM - 07:13 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Minor modifications will be made to the Multi-factor application located at my.sc.edu/multifactor. The Multi-factor application will be restarted after the change and will experience a brief outage.
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Web Development
02/06/2018
05:00 PM - 05:14 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Users resetting or changing the VIPID password from my.sc.edu/vipid cannot login to VIP using the newly changed password. A change to the configuration and restart of the VIPID password reset application is required.
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Web Application - Enhancement
01/04/2018
07:00 AM - 06:25 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Several modifications will be made to ITC to align functionality with the upcoming Change Management module in ServiceNow.
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Web Application - Enhancement
08/24/2017
06:35 AM - 07:11 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The my.sc.edu Software Distribution application will be restarted due to a minor change in the email notifications.
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Web Application - Enhancement
08/15/2017
07:00 AM - 07:55 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The my.sc.edu Software Distribution application will be restarted due to a minor change in the email notifications.
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Web Application - Enhancement
07/14/2017
07:00 AM - 08:48 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the Multi-factor my.sc.edu application.
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Web Application - Enhancement
07/05/2017
07:00 AM - 08:13 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

A hyperlink change will be made to the my.sc.edu Carolina Card application from 7:30am - 8am.
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Web Application - Enhancement
06/28/2017
06:00 AM - 07:57 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

An enhancement will be made to ITC allowing submission of standard changes.
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Web Application - Enhancement
06/22/2017
07:45 AM - 08:54 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed for the Chemistry Graduate database.
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Web Application - Enhancement
06/01/2017
07:00 AM - 03:44 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Deployments will be made to the following web applications: Approval Management System (AMS) Post Office Management System (POMMS)
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Web Application - Enhancement
05/25/2017
07:40 AM - 08:09 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed for the following applications: IT Connection Office of Undergraduate registrations
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Web Application - Enhancement
05/23/2017
06:00 PM - 06:34 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Accessibility enhancements will be deployed for OU Campus templates from 6:00 - 8:00pm.
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Web Application - Enhancement
05/18/2017
06:00 AM - 09:18 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed for the following web applications from 6:00 - 8:00am. NRC-Conferences Registration SC Honors College - Course Database Security Client Search Database
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Web Application - Enhancement
05/11/2017
06:00 AM - 08:22 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the following applications: NRC Conferences Security Computer Search Database
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Web Application - Enhancement
05/05/2017
06:00 AM - 10:19 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancement will be deployed to the University 101 web application.
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Web Application - Enhancement
04/27/2017
06:00 AM - 08:03 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements to the following web applications will be deployed to production: University 101 Systems Koger Center Event Display Management System School of Medicine Greenville Office of Undergrad Research Registrations ITConnection my.sc.edu (Carolina Card link)
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Web Application - Enhancement
04/20/2017
06:00 AM - 04:10 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web application updates will be deployed to the following applications: - Provost Course and Program Submission system - Estimation Application - Phonebook Directory
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Web Application - Enhancement
04/13/2017
06:00 AM - 01:00 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the following applications: Greek housing Corporations - Document Management Estimation (WMT - EA/IBM) Discovery Day Registrations UTS Roadmap
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Web Development
04/12/2017
10:55 AM - 11:11 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

ITC outages which contain an ampersand in certain fields are not appearing on the public ITC outages site due to an xml parsing issue.
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Web Application - Enhancement
04/12/2017
07:00 AM - 07:11 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Updates will be made to ITC permitting users to select an outage Classification for planned outages.
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Web Application - Enhancement
04/06/2017
06:00 AM - 08:24 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The following enhancements will be deployed: SC Aeronautics website enhancements UTS Visitor and CTZ Registration CAS3: Chemistry Graduate Progression Application CAS3: Post Office Mailbox Management System
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Web Application - Enhancement
04/05/2017
09:15 AM - 03:19 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Deployments will be made to the Discovery Day Registration system.
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Web Application - Enhancement
03/23/2017
06:00 AM - 07:14 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the University 101 Database System.
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Web Application - Enhancement
03/21/2017
06:00 PM - 07:46 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to OU Campus from 6:00 p.m to 8:00 p.m.
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Web Application - Enhancement
03/09/2017
06:00 AM - 04:13 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the following applications: Estimation Tool (EA/IBM) Aeronautics website
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Web Application - Enhancement
03/02/2017
07:00 AM - 09:45 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed to the following applications: Post Office Management System SharePoint Transition site
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Web Application - Enhancement
02/22/2017
03:00 PM - 09:18 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements for Health Sciences tagging will be deployed to OU Campus.
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Web Application - Enhancement
02/21/2017
06:00 PM - 07:58 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Several enhancements will be deployed to OU Campus from 6:00 - 8:00pm.
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Web Application - Enhancement
02/16/2017
06:00 AM - 04:10 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements will be deployed for the following web applications: Time Management System - 3T Undergraduate Admissions Event Registration System UTS Software Inventory Management System (SIMS) Estimation Application
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Web Application - Enhancement
02/13/2017
02:00 PM - 02:12 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Discovery Day registration system will be undergoing form changes. Please make note of the change.
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Web Application - Enhancement
02/09/2017
07:00 AM - 12:32 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Updates will be made to the following web applications: Office of General Counseling contracts web application Time Management System Office of Undergrad Research registrations system
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Web Application - Enhancement
02/02/2017
06:00 AM - 12:07 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Updates will be made to the General Counsel web application.
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Web Application - Enhancement
01/31/2017
06:00 PM - 07:12 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web Services will be deploying the following changes into production: OU Campus - enhancement (Customized data table page for previewing shared assets) and the removal of breadcrumb from unit level sites. Estimation Tool - SLA metrics Web based budget tool
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Web Application - Enhancement
01/26/2017
06:00 AM - 02:25 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web Services will be deploying changes to the following systems: Office of Research - Limited Submissions website ITC Connection
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Web Application - Enhancement
01/25/2017
10:00 AM - 12:32 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web Services will be deploying the Office of Undergrad Research - Discovery Day registration system.
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Web Application - Enhancement
01/12/2017
02:00 PM - 02:39 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web Services will be deploying enhancements to the Post Office system.
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Web Application - Enhancement
01/11/2017
07:00 AM - 08:28 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Web Services will be deploying University 101 system database Peer/Instructor Matching modules.
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Web Application - Enhancement
01/06/2017
07:00 AM - 03:27 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The University 101 Schedule Center system will undergo enhancements as well as the deployment of the EA-CMDB application database.
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Web Application - Enhancement
11/17/2016
07:45 AM - 08:00 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Several enhancements will be made to IT Connection. Please make note of the planned changes.
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