EDUCATIONAL SUPPORT SERVICES
Section 5.1: Library and Other Learning Resources
Section 5.1.1: Purpose and Scope
Because adequate library and other learning resources and
services are essential to teaching and learning, each institution must
ensure that these resources and services are available to all faculty
members and enrolled students wherever programs or courses are located
and however they are delivered.
USC Beaufort offers courses at four locations in Beaufort County: the
main campus, the Marine Corps Air Station (MCAS), and the Marine Corps
Recruit Depot (MCRD) at Parris Island, all in Beaufort, and a branch
campus on Hilton Head Island.
In order to adequately serve this widespread clientele, USC Beaufort
maintains two full-service libraries: 1) the main campus library in
Beaufort serving faculty and students on-site and at the two local
military bases, and 2) a branch campus library on Hilton Head Island
serving faculty and students on Hilton Head and surrounding areas.
In addition, the library maintains a library web page with links to the
university's online catalog, electronic databases, e-books, internet
resources, and general library information.
USCB library web site at: http://www.sc.edu/beaufort/library/
containing links to the following:
- Library hours, staff, and general information
- USCAN, the university’s online catalog for entire system
- Interlibrary loan pages
- Statewide databases of DISCUS
- Subscription databases
- Remote access instructions for databases
- Internet resources & connections
- Online instruction
Each institution must develop a purpose statement for its
library and other learning resource services.
The USCB Library has developed a mission statement, approved by the
faculty organization and the administration. It is scheduled for updating
in the fall 2003 semester.
The library and other learning resources must be evaluated
regularly and systematically to ensure that they are meeting the needs
of their users and are supporting the programs and the purpose of the
The USC Beaufort Library, its materials, services, staff, equipment,
furnishings, and facility are regularly evaluated by students, faculty,
administration, and outside evaluators.
Every three years, the library participates in an institutional
evaluation process conducted by the Office of Institutional Research which
reports its findings to the state Commission on Higher Education. The last
such evaluation was conducted in the year 2000.
In addition to the periodic Institutional Research assessments, written
student evaluations are routinely gathered as part of regular library
orientation and bibliographic instruction sessions. An electronic
Suggestion Box/Evaluation Survey form on our library web page allows
patrons to communicate with the library whenever they wish. Faculty
assessment of the library is also continuous and comes from two sources:
1) formally via the Faculty Library Committee which has, as one of its
duties, responsibility for assessing library collections and services and,
2) informally, via ongoing discussions among individual faculty
members and library staff. Every year, prior to renewing with EBSCO
Subscription Service, faculty members are asked to re-evaluate their
periodical orders in light of current need, usefulness, availability on
electronic databases, or via interlibrary loan, and cost.
The library, its materials, staff, and services are evaluated in other
ways as well. The Director of the Libraries is tenured and holds the
faculty rank of Full Librarian. She receives an annual administrative
evaluation and undergoes formal peer review every three years. She is
subject to the recently approved system of Post-Tenure Review. The
Director annually evaluates the performance of the Instructor Librarians
under her supervision. She also prepares an annual statistical report for
the administration and the Faculty Library Committee which may also be
used as an evaluation tool.
The scope of library and other learning resources, the types of
services, and the variety of print and non-print and electronic media
depend on the purpose of the institution. Learning resources and
services must be adequate to support the needs of users. The
size of collections and the amount of money spent on resources and
services do not ensure adequacy. Of more importance are the quality,
relevance, accessibility, availability and delivery of resources and
services, and their actual use by students, regardless of location.
These considerations must be taken into account in evaluating
the effectiveness of library and learning resource support.
The USC Beaufort library, at its two campus locations, maintains book
collections in print of more than 65,000 volumes and an e-book collection
of nearly 7,000 volumes, for a total collection of 71,000+ volumes. In
addition, the library's overall holdings comprise all types of recorded
information in nearly all available formats, including books, journals,
newspapers, government documents, videos, DVDs, CDs, microforms, online
catalogs, e-books, and electronic databases containing periodical indices,
abstracts, and full-text articles. The USCB library web page points to
literally hundreds of academic sites on the Web in the humanities, social
sciences, and sciences, all reviewed and evaluated by professionals prior
Library staff members work hard to ensure that no students are denied
access to university resources and services simply because of where they
live or where they attend class. Students and faculty members of USC
Beaufort receive all the library services they would expect to receive
from any academic library in the University of South Carolina system. They
are able to access many library databases and e-books from home, office,
and other remote sites.
The library ensures the continuing quality of its collections by
relying upon faculty members to assume major responsibility for building
their own subject areas, selecting books, journals, and other materials
from scholarly journal reviews, standard bibliographies, respected
reviewing media, and other recognized aides to selection. The library
endeavors to make its resources and services easily accessible to students
regardless of where they live by maintaining two full-service libraries,
one at each end of the county, and operating up to six days per week with
extended evening hours. Usage and adequacy of the collections are
determined by keeping and regularly consulting circulation statistics,
interlibrary loan transactions, and user feedback.
While collection size and budgetary amounts may not guarantee adequacy,
they are important elements in collection development decisions. Although
it may be possible to have quantity without quality, it is not possible,
when considering the type of institution and its program offerings, to
have quality without quantity. With numbers approaching the 72,000 mark in
total volumes, the combined collections of USC Beaufort libraries
currently fall well short of meeting American Library Association (ALA) Standards
which call for a minimum collection of 101,000 volumes. However, the USCB
administration is committed to supporting the library's efforts to grow
its collections to recommended levels by the year 2012 and is providing
additional funds to meet this goal. In the meantime, internal assessments
and studies carried out against standard review sources, as reported in
the annual State of the Libraries reports, reaffirm the quality and
retrospective depth and breadth of our current collections.
Additionally, whereas the expenditures of money on resources and
services may not ensure adequacy, no academic library could hope to
maintain quality without a stable and growing annual budget. Four-year
universities traditionally have recognized the need to fund adequately
their academic libraries at a higher rate than two-year community or
technical colleges. According to the Standards of ALA's Association
of College and Research Libraries, a library’s annual authorized
expenditures, exclusive of capital costs and costs of physical
maintenance, should be at least six percent of the total institutional
expenditure for educational and general purposes. For the past few years,
the USC Beaufort library budget has exceeded the six percent mark,
reaching 6.3 percent in the 1997-98 fiscal year and 6.2 percent in the
1998-99 fiscal year.
Priorities for acquiring materials and establishing services must
be determined with the needs of the users in mind.
The Faculty Library Committee and the Director of the Libraries meet
together in the early fall to establish budgetary priorities for the
fiscal year, basing their decisions upon the evaluated needs of developing
four-year programs, the average costs of books, periodicals, and databases
in different subject areas, previous circulation and usage statistics, and
other established criteria. Always the prime consideration is the
undergraduate student as primary user.
In order to keep informed about new courses and changes in the
curriculum, the Library Director serves as a permanent member of the
Faculty Courses and Curriculum Committee. Library staff members meet
regularly to discuss and evaluate services. When considering how best to
support increasing or extended services at either or both library
locations, they look at user survey results, comments collected from
patrons, availability of staff, and current budgetary resources.
Section 5.1.2: Services
Each institution must ensure that all students and faculty
members have access to a broad range of learning resources to support
its purpose and programs at both primary and distance learning sites.
Library collections comprise all types of recorded information in
nearly all available formats: print, microform, audio-visual and
electronic. Resources include books, journals, newspapers, government
documents, videos, CDs, microfiche, microfilm, online catalogs, e-books,
electronic databases, recommended Web sites, and interactive forms.
USCB Library web site, at: http://www.sc.edu/beaufort/library/
containing links to the following:
- USCAN, the university’s online catalog for entire system
- KUDZU, the southeastern research library consortium
- System interlibrary loan pages
- statewide databases of DISCUS
- Subscription databases
- Academic references
- Ready reference sites
- Professors' recommended resources on the web
- "Bare Bones," self-paced tutorial
Basic library services must include an orientation program
designed to teach new users how to access bibliographic information
and other learning resources.
Libraries and learning resource centers must provide
students with opportunities to learn how to access information in
different formats so that they can continue life-long learning.
The USC Beaufort library provides a variety of
instructional/orientation sessions for its patrons. Methods of instruction
include orientation tours, handouts, individualized reference instruction,
in-library and/or in-class instruction, electronic self-paced tutorials,
and subject-specific programs developed with faculty. Print, film, video,
sound recordings, online catalogs, e-books, and databases are included as
part of the information resources accessible to students.
The library offers instruction at both Beaufort and Hilton Head
locations, daytime and evenings, to regular and distance education
students, library patrons, and members of the university-affiliated
Learning Exchange, a community-based organization for retirees and others
interested in lifelong learning opportunities.
Librarians must work cooperatively with faculty members
and other information providers in assisting students to use resource
Librarians and learning resource centers should provide
point-of-use instruction, personal assistance in conducting library
research, and traditional reference services. This should be
consistent with the goal of helping students develop information
literacy--the ability to locate, evaluate, and use information to
become independent life-long learners.
The USC Beaufort libraries prepare customized departmental web pages
and bibliographies for faculty upon request. Library staff members provide
in-class and in-library bibliographic instruction for students, working
with faculty and tailoring sessions specifically to fit the needs of
individual faculty members and their classes. The library monitors online
web reviews and tables of contents, notifying faculty members of
electronic sites and print articles of interest in their fields.
The libraries cooperate with staff members of the Academic Success
Center, the Opportunity Scholars Program, and the Computer Laboratory to
set policies and procedures that promote access and learning and that
assist students in the effective use of library resources.
Full-time, trained staff members are stationed at the circulation desk
throughout daytime and evening hours to assist and instruct library
patrons as the need arises.
- Professors' recommended web sites, at: http://www.sc.edu/beaufort/library/pages/links/professors.shtml
- "Bare Bones," self-paced tutorial, at: http://www.sc.edu/beaufort/library/pages/bones/bones.shtml
- Copyright and Fair Use information, at: http://www.sc.edu/beaufort/library/pages/liblink/fairuse.shtml
- Citing electronic resources, at: http://www.sc.edu/beaufort/library/pages/liblink/electres.shtml
- Defining scholarly journals, at: http://www.sc.edu/beaufort/library/pages/liblink/journal.shtml
- Defining plagiarism, at: http://www.sc.edu/beaufort/library/pages/liblink/plagiarism.shtml
- Search Engines on the web, at: http://www.sc.edu/beaufort/library/pages/engines.shtml
- Circulation policies, at: http://www.sc.edu/beaufort/library/pages/policies/circulationpol.shtml
- Internet use policy, at: http://www.sc.edu/beaufort/library/pages/policies/computerpol.shtml
- Interlibrary loan policy, at: http://www.sc.edu/beaufort/library/pages/policies/illpol.shtml
Adequate hours must be maintained to ensure accessibility
The USCB library in Beaufort is open six days a week for a total of
70.5 hours. The branch library on Hilton Head is also open six days a week
for a total of 54.5 hours. Both libraries maintain daytime, evening, and
weekend hours in order to serve students who have family and job
Operating hours are determined with respect to library usage, course
schedules, and available funds for staffing considerations. However,
library patrons have continuous around-the-clock access to library
information, holdings, databases, tutorials, e-books, recommended web
sites, and interlibrary loan and evaluation forms via the library home
page on the web.
Library collections must be cataloged and organized in an
orderly, easily accessible arrangement following national
bibliographical standards and conventions.
Students and faculty must be provided convenient,
effective access to library resources needed in their programs.
Convenient, effective access to electronic bibliographic
databases, whether on-site or remote, must be provided when
necessary to support the academic programs.
The USC Beaufort library utilizes the Library of Congress System of
Cataloging and Classification. Experienced and professionally trained
staff members of the Thomas Cooper Library on the Columbia campus handle
technical services for the outlying campus libraries. The university's
online catalog, USCAN, contains the combined holdings of all libraries of
the University of South Carolina system, on the Columbia campus and around
When USC Beaufort first began offering upper division courses leading
to baccalaureate degrees in Early Childhood Education (1985), Business
(1985), and Nursing (1993), awarded by USC Aiken in Beaufort, the library
worked with program directors and faculty members to evaluate library
holdings in these specific areas. Both Aiken and Beaufort campuses
contributed start-up funds to expand the collections in these areas. A
curriculum laboratory for the Early Childhood Education program was
created and is situated in the library facility in Beaufort. Since the
Aiken programs were first brought to this campus, the library's
collections have been successfully evaluated by professional accrediting
agencies during regularly scheduled re-accreditation visits.
When the Hotel, Restaurant and Tourism Management program offered by
USC Columbia was established on this campus in 1996, the library received
additional allocations to help build support for this collection as well.
The USCB library in Beaufort provides access to available electronic
bibliographic databases and the university's online catalog, USCAN, at pc
stations in both libraries in Beaufort and on Hilton Head Island, the
computer labs, the networked classroom, and all faculty and staff office
computers. Access to the system-wide online catalog (USCAN), the statewide
DISCUS databases, and a list of shared system-wide databases is also
available at home locations.
Libraries and other learning resource centers must have
adequate physical facilities to house, service and make library
collections easily available; modern equipment in good condition for
using print and non-print materials; provision for interlibrary loan
services designed to ensure timely delivery of materials; and an
efficient and appropriate circulation system.
In January, 1998, the USC Beaufort library moved into a newly renovated
and designed facility of 6,570 square feet, adding nearly 2,000 additional
square feet of library space. This facility provided space for individual
and group study, a relaxed reading/browsing area, seating for 75 patrons,
and 17 public services computer terminals. The Beaufort library facility
is designed to house a collection of 40,000 print volumes. Currently it
holds approximately 50,000 print volumes with another 6,000 having been
placed in a remote storage facility in Columbia, where more will be added
as shelves continue to fill.
The Hilton Head campus library encompasses 1,180 square feet of space
and seats 26 patrons. It houses a collection of over 9,000 print volumes
and provides 6 personal computers for patron use. It, too, has outgrown
its allotted space, and has had to send nearly 700 volumes to the remote
storage facility in Columbia.
Fortunately a new library building at the South Campus is being
planned. It should be a two-story structure of 50,000 sq. ft. and is
scheduled to come online in fall 2005.
Full-time professional librarians at both locations oversee the
interlibrary loan program, making use of ARIAL software and web-based
delivery of articles to provide students and faculty with fast and
efficient delivery service. The circulation system at both locations is
entirely automated and supervised by full-time professional librarians.
Section 5.1.3: Library Collections
Institutions must provide access to essential references
and specialized program resources for each institutional location.
Access to the library collection must be sufficient to
support the educational, research and public service programs of the
The collections of print and non-print materials must be
The USC Beaufort libraries maintain reference collections of basic
source materials recommended by standard bibliographies. In Beaufort, the
library supports a special collection of books, pamphlets, and periodicals
dealing with local, state, and regional history that are cataloged
separately and housed in the Beaufort College Collection within the
library. The library also maintains a unique collection of state and local
Growing collections of books and other materials continue to be
assembled and strengthened to support the six new baccalaureate degree
programs in Early Childhood Education; Business Management; Liberal
Studies; Human Resources; Hotel, Restaurant, and Tourism Management; and
Three grants totaling $50,000 were awarded to the library in the
2002-03 academic year for the purpose of building collections to support
four-year degree programs. These grants allowed us to add an additional
1,652 volumes to our collections this past year.
In 2002, the library began an ambitious program of annually evaluating,
both quantitatively and qualitatively, all subject areas in the libraries'
collections. These individual collection analyses were updated in 2003 and
are contained in the State of the Libraries Reports.
The USCB library collections in Beaufort and on Hilton Head are
organized using the LC System of Cataloging and Classification.
Experienced, professional staff members at the Thomas Cooper Library in
Columbia provide technical services and support.
- Grant summaries
- Collection Analyses in State of the Libraries Reports, 2002 and
Institutions offering graduate work must provide library
resources substantially beyond those for baccalaureate programs.
USC Beaufort does not offer graduate work itself, but does provide both
space for graduate courses offered by the Columbia campus and library
services to students enrolled in these courses. Until the year 2000, the
library received an annual allocation (based on enrollment) to purchase
materials to support the graduate courses being offered. This allocation
no longer exists. However, students enrolled in Columbia campus courses
have access, through a proxy server, to Columbia campus databases, many of
which are not available to USCB students and faculty. They may also borrow
needed materials from USC Columbia and KUDZU institutions via the
library's interlibrary loan system.
Librarians, teaching faculty and researchers must share in
the development of collections, and the institution must establish
policies defining their involvement.
Each library or learning center must have a policy
governing resource material selection and elimination, and should have
a procedure providing for the preservation, replacement or removal of
deteriorating materials in the collection.
The library relies upon faculty to assume major responsibility for
building their own subject areas by selecting books, journals, and other
materials from scholarly journal reviews, standard bibliographies,
respected reviewing media, and other recognized aides to selection.
For its part, the library professional staff takes responsibility for
purchasing reference materials, materials in subject areas not represented
in the curriculum, materials needed to fill gaps in the collection,
materials that have been lost or damaged, and general interest
Library materials budget allocations are made annually by the Faculty
Library Committee working with the Director of the Libraries. Together
they meet in the fall to establish budgetary priorities for each fiscal
year and to decide the allocations for faculty departments and library
divisions. Membership on the Faculty Library Committee consists of one
representative from each of the three faculty divisions, with the Director
of the Libraries serving in an ad hoc capacity.
Factors that feed into budgetary decisions at all levels include
relative strengths and weaknesses of the current collection as determined
by faculty and library staff, size of subject-area collections compared to
circulation statistics in those areas, new course and program offerings,
extra allocations for incoming faculty, available funds, need for
additional electronic databases and standard reference resources, and the
previous participation records of faculty selectors in each department.
The USCB library adheres to a written Acquisitions/Selection Policy
formulated by the Library Staff and approved by the Faculty Library
Committee, the Faculty Organization, and the USCB Administration. The
policy covers the following topics: acquisition, selection, special areas
of collection development, weeding the library collection, intellectual
freedom and challenged material.
Section 5.1.4: Information Technology
Although access to learning resources is traditionally gained
through a library or learning resource center, a wide variety of
contemporary technologies can be used to access learning resource
materials. Institutions should supplement their traditional library
with access to electronic information. Where appropriate, institutions
should use technology to expand access to information for users at
remote sites, such as extension centers, branch campuses,
laboratories, clinical sites or students’ homes. The institution must
provide evidence that it is incorporating technological advances into
its library and other learning resource operations.
The library maintains its own page on the web where it links to the USC
online catalog (USCAN) as well as to the statewide databases (DISCUS), and
to other electronic databases, e.g., The MLA International Bibliography,
ABI Inform Global, PsycInfo, PsycArticles, America:
History & Life,, Historical Abstracts, ScienceDirect,
BioOne, JSTOR,, ProjectMUSE, LEXIS-NEXIS,, and
Gale's Literature Resource Center. In addition, library web pages
link to hundreds of professors' choices of academic resources on the web.
The library has created interactive online forms for library and tutorial
evaluation and acquisition recommendations that users can access from
library, office, laboratory, and home computers. The library has installed
ARIEL software and initiated the web-based delivery of articles to enhance
interlibrary loan services.
In Beaufort, the library provides 17 personal computer stations for
student and general patron use. These include: one 1 GHz machine, seven
733 MHz machines, and nine 450 MHz machines. Six personal computer
stations are used by students on the Hilton Head campus. These include:
four 733 MHz machines, and two 450 MHz machines.
Section 5.1.5: Cooperative Agreements
Cooperative agreements with other libraries and agencies should
be considered to enhance the resources and services available to an
institution's students and faculty members. However, these agreements must
not be used by institutions to avoid providing adequate and readily
accessible library resources and services.
Cooperative agreements must be formalized and regularly
The Lowcountry Library Federation (LLF) of Beaufort County has
been in existence since 1979. It provides shared library access and
borrowing privileges to registered patrons of the three participating
libraries: the USC Beaufort Library, the Beaufort County Public Library,
and the Technical College of the Lowcountry Library Resource Center. In
addition, the three member libraries provide mutual access to each other's
print, non-print, and periodical holdings, work together to avoid
unnecessary duplication in acquisitions of specialized and costly
resources, and participate in joint reference services by telephone or
On Hilton Head Island, the USC Beaufort library serves as the library
for the Technical College of the Lowcountry, which shares building space
with the university. The university provides the library facility,
collection, and professional staff for TCL students and faculty, and the
Technical College provides a TCP/IP computer connection for one computer
in the library and financial support for 10 hours of LTA staff time per
The USCB library also maintains a Memorandum of Understanding
with the libraries at the U.S. Marine Corps Air Station (MCAS) and the
Marine Corps Recruit Depot at Parris Island (MCRD) allowing the university
temporarily to place "closed circulating" books and periodical
articles on the military libraries' reserve shelves for the purpose of
supporting USCB courses regularly offered on base.
All cooperative agreements entered into by the university with other
institutions or agencies are subject to regular review. The Lowcountry
Library Federation Agreement is revisited every five years; the Memorandum
of Understanding was updated in the fall of 2003.
- Lowcountry Library Federation Agreement
- Memorandum of Understanding Between USCB Library and MCAS/MCRD
Section 5.1.6: Staff
Libraries and other learning resources must be adequately
staffed by professionals who hold graduate degrees in library science
or in related fields such as learning resources or information
In exceptional cases, outstanding professional experience and
demonstrated competence may substitute for this academic
preparation; however, in such cases, the institution must
justify the exceptions on an individual basis.
The number of library support staff members must be
The number of professional and support staff members in the libraries
is adequate, at this time, to support the programs of the institution in
the spaces currently available to the libraries. The USCB libraries are
staffed by a total of five professionals holding graduate degrees in
library science and one full-time LTA.
On the Beaufort campus:
- Director of the Libraries, Ellen Chamberlain, MLS
- Public Services Librarian, Geni Flowers, MLS
- Interlibrary Loan Librarian, Dudley Stutz, MLS
- Library Technical Assistant, Mae Mendoza, BS
- Student Assistants
On the Hilton Head campus:
- Head Librarian, Jan Longest, MLS
- Assistant Librarian, Melanie Hanes, MLS
- Student Assistants
Institutional policies concerning faculty status, salary and
contractual security for library personnel must be clearly
defined and made known to all personnel at the time of employment.
With the exception of the Director of the Libraries, library
professional staff members receive annual letters of reappointment. New
hires go through a standard university orientation process where issues
relative to employment are spelled out.
- Sample letters of reappointment
Section 5.1.7: Library/Learning Resources for
Distance Learning Activities
For distance learning activities, an institution must
ensure the provision of and ready access to adequate library/learning
resources and services to support the courses, programs and degrees
The institution must own the library/learning resources,
provide access to electronic information through existing
technologies, or provide them through formal agreements.
The institution must assign responsibility for providing
library/learning resources and services and for ensuring continued
access to them at each site.
The USCB library provides complete library services to USC distance
education students. One librarian on each campus is designated as a
distance education coordinator. In return, they are paid a small stipend
to provide the administrative oversight needed for the program.
The libraries subscribe to the principle that no USC students should be
denied access to university materials and services simply because of the
geographical location of classes in which they are enrolled. However, the
campus originating the distance education coursework is responsible for
providing the resources and services needed to support it.
- Distance education handouts
When formal agreements are established for the provision of
library resources and services, they must ensure access to
library resources pertinent to the programs offered by the institution
and include provision for services and resources which support the
institution's specific programs in the field of study and at the
degree level offered.
At present, USC Beaufort only offers access to distance education
courses delivered by and through the university. Where formal agreements
are necessary, details concerning the provision of library support and
access to required materials need to be worked out.
End of SACS 2003 Library Report
Last modified Tuesday January 17, 2006