Have a FAFSA PIN: If you have a FAFSA PIN, you should use the same PIN to complete the 2012-2013 FAFSA on the Web. Your parents may also request a PIN through the same site.

Do Not Have a PIN:
If you, or your parents (if dependent) do not have a PIN, you should request one at www.pin.ed.gov.  When  you request a FAFSA PIN, you will receive a real-time response.  You can then use your PIN to complete your FAFSA.  This applies to your parents as well.

Paper FAFSA:
If you must complete a paper FAFSA, you can download a PDF version of the FAFSA at http://www.fafsa.ed.gov/fotw1213/pdf/PdfFafsa12-13.pdf.  The Office of Student Financial Aid and Scholarships no longer maintains a supply of paper FAFSAs.

How We Will Communicate With You
Once our office receives the results of your FAFSA application, we will begin to communicate with you.  We may need to clarify the information you provided, or correct something that is wrong.  Our first means of communication will be an email message to you informing you of what we need.  We will first try to use your University email address.  If you do not have a University email address, we will then use the e-mail address you provided on the FAFSA form.  If we find that address invalid, we will mail printed information to your regular postal mailing address.

If you submit documents to our office and we need to return those documents for signatures, missing information, or we need to clarify some other information you provided, we will use regular U. S. Postal Service snail mail to exchange documents.

Should you encounter problems with the FAFSA on the Web, you may call the customer service number at 800/4-FED-AID (800/433-3243) / TTY: 800/730-8913.