Q. How can I get voice mail connected in my residence hall room?

Go to https://vip.sc.edu and login with your USC ID and PIN, select the Financial link and click SHOW ME VOICE MAIL. Then select the correct semester and year. Follow the on-screen instructions to set-up your voice mail. You'll be emailed a confirmation and access code; allow several days for processing.

Q. What kind of a phone do I need to bring to campus?

Touchtone phones are required. If you choose to bring a cordless phone to campus, keep in mind that you may not be able to make or receive calls during peak periods due to the limited number of available channels. Please also note that BellSouth's 900MHz model 924 and 2.4 GHz model MH9934 cordless phones with answering machines will NOT work on the USC phone system.

Q. Can I use an answering machine in my residence hall room?

Yes; however, if you choose to bring an answering machine on campus rather than using voice mail service, please call 7-FIXX before using it. Your telephone jack will have to be modified to recognize the machine. If your answering machine is the cause of dialtone problems to your phone, you will be charged.

Q. I'm having trouble with my voice mail. What do I do?

You may contact the University Technology Services Help Desk online at https://helpdesk.uts.sc.edu or by calling 777-1800.

Q. What long distance plans are available from my residence hall?

USC offers the 9+ Long Distance service to on campus students. You'll find details on available plans at http://www.uts.sc.edu/Telephone/NinePlus.shtml.

Q. How do I sign-up for 9+ Long Distance?

You can sign up for long distance service at https://vip.sc.edu under the Financial link.