HOW TO GET YOUR PC CONNECTED TO THE USC NETWORK
Before turning on your computer, make certain that both ends of your patch
cord (the yellow cable) are plugged in securely. Once you have done this, start
up your computer.
Before your computer can connect to the USC network, you will have to
authenticate to the network and validate that your computer is configured to
meet the minimum security requirements for the network. You can initiate
the process by opening an internet browser window; rather than viewing your home
page, you will be redirected to the USC Network Authentication & Registration
page. This page documents the terms and conditions for operating a
computer on the USC network. Your login indicates your acceptance and
intention to comply and will initiate the authentication & validation process.
The authentication & validation process involves 4 steps outlined below.
Click here for
more detailed, printable instructions.
1. Login to the network with your network username and password.
You can obtain your network username by logging into VIP and selecting the
“Technology” link and then selecting the “Show Me Network Username” button.
Note that your network username and password is not the USC identification
number and PIN used to login to VIP itself.
Once you’ve entered your network username and password, your machine will be
scanned for vulnerabilities; once the scan successfully completes, you may be
prompted to download and install the validation client (SmartEnforcer) if you
have not already done so.
2. Download and Install SmartEnforcer client.
If this is the first time you are logging in, you
must download and install the SmartEnforcer client on your Windows PC by
clicking on the button provided. Once installed, the SmartEnforcer client will
launch and will, again, request that you login using your network username and
password.
3. SmartEnforcer will check whether your PC is current with Windows
critical updates and McAfee anti-virus software.
If your PC is current, you will be connected to the network. If your PC is
not current, you will be directed to the appropriate site for Windows or McAfee
updates. Once your PC passes the validation check, you will be connected to the
network.
4. Your network session timer is set for 7 days.
Once 7 days has expired, you will lose your connection abruptly and you will
have to login again to regain network access. Your timer is reset each time you
logout and then login again; we recommend that you proactively logout daily and
then login again to reset your timer and prevent any abrupt disconnects. Please
note that if your PC is powered off or “sleeps” for an extended time (more than
a few hours), it may be logged out. You can logout and login via the
SmartEnforcer menu, accessed by right-clicking the SmartEnforcer icon in
the system tray.
Troubleshooting: If you are not able to initiate the process and
open an internet browser window, first check that you have a valid IP address.
- Click on the Start menu and click on Run.
- Type winipcfg and click Ok. Your IP address should be
172.16.###.###. If your IP address does not begin this way or you get any
other error, call the University Technology Services Help Desk at (803) 777-1800 for
assistance.
- Close the IP Configuration window.
Often the TCP/IP protocol (a necessary software component to accessing the
Internet) is not installed when you install your Ethernet card. This quick
step will walk you through installing the TCP/IP protocol on your computer. Be
advised that the University takes no responsibility for any problems you may
encounter as a result of using these instructions. Your Ethernet card and
TCP/IP should be installed before arriving at USC.
TCP/IP for Windows XP Professional (for all other operating systems, see the
Troubleshooting section)
- Click on Start and right-click on My Network Places.
- Go to Properties.
- Right-click on Local Area Connection.
- Choose Internet Protocol (TCP/IP).
- Click on Properties.
- Make sure the circle beside Obtain IP address automatically is selected.
- Click OK.
For other questions, please see the
Troubleshooting section or place a ticket
online at https://helpdesk.uts.sc.edu or by calling the University Technology Services
Help Desk at (803) 777-1800.
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