Knowledge Management is the identification, creation, representation, communication, and adoption of information that a company knows as well as how it knows it. Large companies use Knowledge Managers as employees in such areas as Information Technology, Human Resource Management, and Strategic Business Operations. Knowledge Managers are sought out to provide expertise in the multi-million dollar world-wide market of Knowledge Management.
Day to Day Duties:
Key responsibilities include:
- Promoting knowledge sharing through an organization's business processes, strengthening links between knowledge sharing and information systems, and improving assimilation among information systems in the organization, to assist in the flawless exchange of information across systems
- Promoting collaborative means such as internal teams and external clients to facilitate information sharing
- Providing support for the establishment and nurturing of information sharing, including workshops, one-on-one guidance, and troubleshooting
- Sharing experiences with colleagues on innovative approaches in knowledge sharing, including preparation of case studies
- Helping to monitor and evaluate the knowledge sharing program
- Helping to communicate information about an organization's knowledge sharing program to internal and external audiences including maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of brochures/presentations
Average Salary: Median Salary: $42,000-$70,000. Salary: Based on various websites and resources (ex. Salary.com, PayScale.com, and SalaryExpert.com). Specialty, gender, age, and location made a big difference in earnings.
Prospects are good but this career’s potential has fluctuated over the last several years and actually decline in the early part of 2008.
The US Bureau of Statistics Occupational Outlook Handbook, 2008-2009 Edition points out that:
“Employment in computer systems design and related services will grow by 38.3 percent and add nearly one-fourth of all new jobs in professional, scientific, and technical services. Employment growth will be driven by the increasing reliance of businesses on information technology and the continuing importance of maintaining system and network security. Management, scientific, and technical consulting services also will grow at a staggering 78 percent and account for another third of growth in this supersector. Demand for these services will be spurred by the increased use of new technology and computer software and the growing complexity of business.”
- Computer Science
Additional Courses to Enhance Skills:
Additional Business and Computer Science courses
Alternate Job Titles:
- Chief Knowledge Officer
- Chief Learning Officer
- Knowledge Engineer
- Knowledge Architect
- Knowledge Coordinator