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My School of Medicine


Website Transition

The School of Medicine site along with department and program pages recently were migrated into the university’s content management system, which is a platform called Omni Update (OU).

Website Transition Frequently Asked Questions

As of March 2018, the School of Medicine website has migrated to the Omni Update (OU) platform. Below are frequently asked questions to help you navigate this transition. 

Why was the School of Medicine website redesigned?

The School of Medicine website was recently updated to more effectively engage with external audiences including prospective students and community stakeholders. This communications strategy is aligned with the university’s overall brand standards and goals for www.sc.edu. The SOM site along with department and program pages were migrated into the university’s content management system, which is a platform called Omni Update (OU). All colleges and offices at Carolina are either in the OU system or in process of being moved into this platform.

This project also worked to better align with the Palmetto Health USC Medical Group website. The School of Medicine site focuses on academic initiatives, but also includes highly visible links to the PH-USC Medical Group website. This should help cut down on duplicated information, which will in turn result in better maintenance of both sites.

What are the biggest changes to the college and department sites?

With the end user in mind, the overall organization is more consistent across departments and programs. You’ll notice similar categories along the left-hand navigation on all sites. These are based on research insights from key audiences, aligned with university standards and generally include no more than nine or 10 items. Content geared toward current students, faculty and staff will be housed on internal pages (i.e. like the “My School of Medicine” page on the updated site).

What will the address of the new site(s) be?

The main college site is now www.sc.edu/medicine. However, the previous address will redirect to the “new” page, so you will be able to use www.med.sc.edu. Accordingly, all "old" department urls are also being redirected to the new site. Therefore, the short urls you've been using for marketing purposes (ie pa.med.sc.edu or geneticcounseling.med.sc.edu) will continue to work. You will receive your “new” marketing url, which you can begin using to promote your website. These are in line with university standards, and you are strongly encouraged to use on marketing materials going forward.

How will changes be made on the “new” site?

One benefit of the new content management system is greater access to your department or program pages. If you would like to designate a “web liaison” within your area to have access to your pages, you can submit the “Web Access Form” to Alyssa Yancey at Alyssa.Yancey@uscmed.sc.edu.

Once a form is received, your designated liaison will receive information on how they can sign-up for the training needed to receive access to your pages. 

Edits made by web liaisons will be submitted to the School of Medicine Communications Manager through a workflow system built into the CMS for approval. This approval may take up to 72 business hours.  If you choose not to designate a web liaison, then your edits can be submitted to OIT via the webmaster@uscmed.sc.edu email address. Edits submitted via this channel are also subject to approval via the SOM Communications Manager.

There is information missing on the new site. How do I add it back?

If you have concerns about missing information, please contact Alyssa Yancey at Alyssa.yancey@uscmed.sc.edu. If you choose to designate a web liaison, he or she will be able to help you with edits upon receiving access to the site.

There is incorrect information on the new site. How do I make the correction?

If you have concerns about incorrect information, please contact Alyssa Yancey at Alyssa.yancey@uscmed.sc.edu. If you choose to designate a web liaison, he or she will be able to help you with edits upon receiving access to the site.

Will the “new” site have a public calendar?

Yes. We now have a public calendar. If you have a public event you’d like added to the calendar, please contact Alyssa Yancey at Alyssa.yancey@uscmed.sc.edu.

Can I still access my department’s old site?

All pages from the current server will be archived. The Communications Manager, OIT and your web liaison will have access to content. However, you may not link to the old sites. If you see something missing in the redesigned site, content must be moved into the OU system.

Why is there an “internal” site?

The My School of Medicine site is designed to house the operational information that School of Medicine students, faculty and staff need to access. This is the “how” information that is not as relevant to our external audiences. This is where you will find policies and documents, such as information about Tenure and Promotion. This site can be used as a resource to house information that you regular receive questions about.

How do I suggest edits to the internal site?

If you have suggestions for the internal site, please contact Alyssa Yancey at Alyssa.yancey@uscmed.sc.edu. If you choose to designate a web liaison, he or she will be able to help you with edits upon receiving access to the site.

My photo is not on my directory page. When will it be added?

There are currently no photos on any directory pages throughout the School of Medicine site. In an effort to update headshots and create a consistent look that is in line with the university’s brand standards and communications best practices, we will be adding professional headshots to directory pages. As we enter “Phase II” of this project, you will receive additional information regarding opportunities to get a new photo taken, if needed.

Will I be able to update my lab page?

Yes. Separate lab pages created and maintained by faculty were not transitioned into the OU system. You will be able to update your personal page as before. If you would like to add a link to your personal/lab page on your directory page, please contact Alyssa Yancey at Alyssa.Yancey@uscmed.sc.edu or contact your department’s web liaison.

What happened to the news page that was on our site’s front page?

The newsfeed for the School was moved to the About the School section. Remember that the target audiences for the website are external. All articles must appeal to external audiences and include robust, engaging content (and include more than one line of text). We will continue to highlight a selection of news items on the homepage. If you have suggestions for news items, please contact Alyssa Yancey at Alyssa.Yancey@uscmed.sc.edu. There is also an announcement section on the homepage of the internal site, if you have information that would be relevant to our internal audiences.

How do I receive access to update my department’s website?

You must receive training through University Technology Services and the Office of Communications and Public Affairs’ digital strategy team. If you would like to designate a “web liaison” within your area to have access to your pages, you can submit the “Web Access Form” to Alyssa Yancey at Alyssa.Yancey@uscmed.sc.edu. Once a form is received, your designated liaison will receive information on how they can sign-up for the training needed to receive access to your pages.

Edits made by web liaisons will be submitted to the School of Medicine Communications Manager through a workflow system built into the CMS for approval. This approval may take up to 72 business hours. 

How do I make a suggestion, offer a comment or ask a question about the redesigned site that is not on this list?

Contact Alyssa Yancey at Alyssa.Yancey@uscmed.sc.edu or the OIT Webmaster at webmaster@uscmed.sc.edu to make further suggestions regarding the website.