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Moore School Student Ambassadors

A Moore School Student Ambassador’s primary function is to help prospective students understand the benefits of attending the Darla Moore School of Business, and to recruit students who are interested in attending. Ambassadors show leadership, professionalism, pride and the desire to promote the Moore School while delivering superior customer service at all times.

Ambassadors give potential applicants the students’ view of college life. Current students provide excellent insight into what it is like to actually be a student at the Moore School and can identify easily with prospective students. Ambassadors must develop in-depth knowledge of all aspects of college life (academics, campus life, athletic programs and all facilities/purposes).

As front-line representatives of the school, Student Ambassadors are committed to excellence. The success of this program depends on a strong foundation built by devoted students. Student Ambassadors play a key role in our events, offering a student's point of view to visitors and sharing their opinions and experience about going to the University of South Carolina.

Expectations
  • Commitment, perseverance and reliability

  • Good organizational skills

  • Good communication skills — particularly listening
  • Adaptability
  • Patience

  • A positive approach
  • Ability to be open-minded
  • A good sense of humor
  • Conduct Moore School tours, showing visitors around and answering questions on student life
  • Event stewards at school-sponsored events
Reliability

If you offer to help with an event, you are expected be on time and stay for the entire shift as directed by your supervisor. If you have any problems attending or are running late, let the member of staff who is organizing the activity know.

Professionalism

Student Ambassadors represent the Darla Moore School of Business, so they are expected to take their role seriously.

Approachability

Be polite and friendly at all times. We want you to engage with the people you meet about the Moore School.

Tolerance

Respect different opinions and be sensitive to different cultures.

Confidentiality Agreement

All Student Ambassadors must sign a Moore School of Business Confidentiality Agreement and (position) contract.


Essential duties and responsibilities

  • Conduct tours of the school for prospective students and families.
  • Answer a multi-line phone and transfer calls to the appropriate office(s). Answer/Make phone calls from or to prospective students, current students, families or other high school or college counselors.
  • Accurately and completely input prospective student information into the database.
  • Schedule campus visits and interviews for prospective students.
  • Perform administrative clerical and computerized tasks as needed.
  • Assist administrative staff with various secretarial/administrative assignments.
  • Assist with events hosted or co-hosted by the Moore School.
  • Greet and provide directions, general information and assistance to visitors, students and staff.
  • Operate the copier and route to appropriate destinations.
  • Provide outstanding customer service to all prospective students. (TBA Saturdays throughout the academic year)
  • Represent the Moore School at conferences and attending college fairs with counselors.
  • Attend Student Ambassador Professional Development meetings.
  • Maintain professional uniformed attire when acting in the ambassador capacity. Attire will be a polo, sweat, or T-shirt provided by the Moore School and khaki pants that ambassadors must purchase.
  • Attend monthly ambassador meetings.
  • Attend ambassador professional development workshops.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language skills

  • Ability to read and interpret documents such as office manuals, college publications and maps
  • Ability to independently write routine reports and correspondence
  • Ability to communicate well with prospective students, parents and counselors in person, on the phone and in writing
  • Strong organizational skills and attention to details

Computer skills

Computer competency in Microsoft Office, especially Access, Word and Excel preferred

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. While performing the duties of the job, the employee is regularly required to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee is frequently required to stand, walk, stoop, or kneel. The employee must daily lift or move up to 25 pounds.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Apply to be a Student Ambassador

Thank you for your interest in becoming a Student Ambassador

Student Ambassadors serve as the first point of contact to hundreds of students each year. The goal of the Student Ambassadors is to educate prospective students, families, school groups and the general public on the programs, resources and student life at the Moore School. Student Ambassadors represent the institution and serve as role models for the student body.

Requirements

  • Minimum 2.75 overall GPA
  • Must have at least one year remaining before graduation
  • Conduct school tours
  • Participate in college fairs and provide information about the Darla Moore School of Business
  • Provide event assistance during departmental and campus events
  • Provide assistance in the office
  • Attend all ambassador meetings and training
  • Greet all visitors and answer questions
  • Staff Welcome Center lobby

Training

Student Ambassadors are required to attend mandatory training sessions before the beginning of each semester. All training dates are provided in advance and all ambassadors are expected to attend.

Evaluation

At the end of each semester, performance is evaluated. Ambassadors can look forward to job coaching and feedback that will help prepare them for work outside University of South Carolina.

Compensation

Ambassadors are paid $10 per hour and are eligible to work up to 20 hours per week.

Student Learning Outcomes

The Student Ambassador program created two Student Learning Outcomes to assess the effectiveness of the program:
Prospective students will understand the benefits of attending University of South Carolina. Ambassadors will enhance their job readiness and leadership abilities, develop an understanding of their strengths and weaknesses and improve their communication abilities.


Application

Applications were due Jan. 20.