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Arnold School of Public Health


Healthy Connections Prime Training

Healthy Connections Prime is a new option for seniors 65 and older with Medicare and Medicaid. This program is a partnership through South Carolina Healthy Connections Medicaid and the federal government (Medicare). Through Healthy Connections Prime, members will receive all the services they need, fully managed by a single Healthy Connections Prime Medicare-Medicaid Plan.  The OSA has developed training for the three participating Medicare-Medicaid plans and providers. Training modules cover the following content:

1.     Essential of Effective Care Planning (Assessment and Planning)
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will understand the importance of assessments.
  • Participants will learn motivational interviewing techniques.
  • Participants will better understand the role of the Care Coordinator in the Assessment and Care Planning process.

2.     Determinant of Abuse/Neglect and Safety Concerns
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will better understand the various types of abuse
  • Participants will identify their role in the investigative process.
  • Participants will better understand safety risks in the field.

3.     Dealing with Difficult People
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will better understand the meaning of resistance.
  • Participant will understand the reasons behind resistance.
  • Participants will identify strategies to address resistance.

4.      Overview of Special Populations
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will better understand the various populations that exist in the service delivery system.
  • Participants become aware of the various services and supports that are available for special populations.

5.     The Impact of Multi-Disciplinary Teams
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will better understand the benefits and challenges to integrating multidisciplinary teams into a care coordination model
  • Participants will identify strategies to address barriers within multidisciplinary teams.
  • Participants will develop strategies to building and sustaining effective multidisciplinary teams.

6.      Improving Transitional Care Practices
Overview: By taking this course, participants will be afforded the following benefits:

  • Participants will gain a better understanding of how care coordination intersects with care transitions.
  • Participants will better understand how communication barriers impede successful transitions.
  • Participants will be able to identify steps to improve the transition process.