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HOW TO ORDER

Contacting Customer Service:

By email
hfscustserv@press.jhu.edu

By phone (8:30-7:00 EST)
U.S. and Canadian customers: 800-537-5487
Local (Maryland area) and the rest of the world: 410-516-6965

By fax
410-516-6998

By mail
HFS
P.O. Box 50370
Baltimore, MD, 21211-4370 USA

By EDI
We also accept EDI orders via Pubnet.
SAN: 2027348

Shipping

  • For US orders shipping via Media Mail, the cost is $5 for the first book and $2 for each additional book. Faster, trackable options are available.
  • HFS shipments are FOB Fredericksburg, PA and the preferred domestic carriers are USPS, FedEx and UPS.
  • Overseas shipments generally go surface or FedEx International, as designated by the customer.
  • Other shipping arrangements are available upon request.
  • Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date.

Forms of Payments

HFS accepts VISA, MasterCard, American Express, and Discover. All checks must be in US funds drawn on a US bank.

Electronic fund and wire transfers should be directed to
M & T Bank
1 M & T Plaza
Buffalo, NY 14203

Routing: 052000113
ACH ABA Routing: 022000046
Account: 9835189383
Tax ID: 520595110
Type of Account Depository

If needed for International wires:
SWIFT code MANTUS33INT
CHPS ABA 0555

Customers need to fax or email a copy of the wire/ACH payment request and a copy of the remittance advise (or order if prepaying an order) to HFS at the fax number or email address above.

Returns Policy

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:

  • All stickers and sticker residue must be removed.
  • A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.
  • All shipping charges must be prepaid.
  • Books not distributed by HFS and returned to our warehouse in error will be destroyed.
  • Books that fall outside of the 18 months return window will not be credited and will not be returned.

Return Address
HFS Returns Department
c/o Maple Logistics
Lebanon Distribution Center
704 Legionnaire Drive
Fredericksburg, PA 17026


USC ALUMNI

University of South Carolina Alumni Association members receive a 25% discount on all USC Press books ordered directly from the publisher. You must provide your Alumni Member Numer to get the discount rate. Call us toll-free or download the order form.



USC FACULTY AND STAFF

University of South Carolina alumni, faculty, and staff receive a 10% discount on all USC Press books ordered directly from the publisher.



EXAMINATION COPIES

The University of South Carolina Press provides examination copies of course and textbook titles being considered for course use. There is no charge for the books, but there is a shipping and handling fee of $5 per copy in the U.S. Outside the U.S., the fee is $10 per copy. To request an examination copy, please mail or fax your request on department letterhead with the following information:

  • Your name
  • Title, department, institution
  • Institutional mailing address
  • Contact email address and phone number
  • Course title, semester offered
  • Expected enrollment, title of text(s) currently being used
  • Exam copies requested (limit of 3, please submit title and ISBN)
  • Adoption deadline
  • Credit card number, expiration (for shipping fee), and the security code (or CVV2 code)

You may also use our exam copy policy template. Please fill out and print on department letterhead. Be sure to include credit card information. Download Exam Copy Request Form

Fax your request (credit card payment only) to: 410-516-6998.

Mail your request to:
Examination Copies
The University of South Carolina Press/Hopkins Fulfillment Service
Box 50370
Baltimore, MD 21211-4370

All examination copies are provided at our discretion and there is a limit of three (3) books per professor per semester.

Questions? Please call 800-537-5487 (U.S. and Canadian customers) or 410-516-6965 (all other customers).



RETAILERS

National and regional wholesalers and South Carolina retailers that want to open a new account:
Suzanne Axland
Director of Marketing and Sales
University of South Carolina Press
1600 Hampton Street
Columbia, SC 29208
803-777-2021
Fax: 803-777-0160
axland@mailbox.sc.edu

NORTHEAST & SOUTH (excluding South Carolina)
Catherine Hobbs

17 Stonefield Rd
Palmyra, VA 22963
804-690-8529
Fax 434-589-3411
ch2714@columbia.edu

NORTHEAST
Conor Broughan

Columbia University Press
917-826-7676
cb2476@columbia.edu

MIDWEST
Kevin Kurtz

1658 N. Milwaukee Ave, #552
Chicago, IL 60647
773-316-1116
Fax 773-489-2941
kk2841@columbia.edu

WEST
William Gawronski

1536 W. 25th St, PMB 284
San Pedro, CA 90732
310-488-9059
Fax 310-832-4717
wgawronski@earthlink.net

For retailers ordering from outside of the United States, see our International Orders section below.



INTERNATIONAL ORDERS
Individuals and retailers ordering from outside of the United States are encouraged to order University of South Carolina Press books through our international sales representations:

CANADA
Scholarly Book Services, Inc.
289 Bridgeland Avenue, Unit 105
Toronto ON M6A 1Z6, Canada
800-847-9736
Fax: 800-220-9895
orders@sbookscan.com

UNITED KINGDOM, EUROPE, MIDDLE EAST, AND AFRICA
Eurospan Group
3 Henrietta Street
Covent Garden
London WC2E 8LU
Customer Services:
Tel: +44(0)1767 604972
Fax: +44 (0)1767 601640
Email: eurospan@turpin-distribution.com

Further Information:
Tel +44(0)20 7240 0856
Fax: +44(0)20 7379 0609
Email: info@eurospangroup.com
www.eurospanbookstore.com

ASIA AND THE PACIFIC
East-West Export Books
University of Hawaii Press
2840 Kolowalu Street
Honolulu, HI 96822
808-956-8830
Fax: 808-988-6052
eweb@hawaii.edu



REQUEST A CATALOG
Our most recent seasonal announcement catalogs are available for download here.

To request a catalog be mailed to you, please contact our marketing department.

 
 

 

Examination Copies

USC Alumni

USC Faculty and Staff

International Orders

Request a Catalog
 

 
 
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