Why It Matters 

Instructor presence helps students feel connected to the course and their instructor, especially in an online setting where isolation is common. A visible, engaged instructor fosters trust and community, which are critical for participation and persistence. When students see that their instructor is present and invested, they are more likely to stay motivated and reach out when they need support.  

Key Strategies 

• Record a short instructor introduction video and place it in the “Start Here” or “Getting Started” module. 
• Post a welcome announcement before the course begins. 
• Personalize responses to student introductions and acknowledge shared interests or goals. 
• Use Blackboard announcements weekly to share updates, clarify expectations, and build motivation. 
• Join early discussion posts or journals to model engagement. 

Synchronous 

• Start the first session with introductions and encourage cameras on (if applicable). 
• Use names frequently to build connection. 
• Offer a Zoom room for informal check-ins or technology tests before the first session. 

Asynchronous 

• Post a welcome video and course tour. 
• Use instructor videos to maintain visibility, such as lecture videos or brief module introductions. 
• Respond to individual student posts strategically throughout the semester and email each student early in the term. 

Why It Matters 

Clear and consistent communication reduces uncertainty and helps students manage their time. Supportive messages and timely updates show students that their learning experience is a priority. When communication is predictable and encouraging, students are more likely to stay engaged and feel comfortable asking for help.  

Key Strategies 

• Use a consistent schedule for announcements (e.g., start and end of each module). 
• Communicate grading timelines, office hours, and technology support early and often. 
• Use supportive and welcoming language in all messages and feedback. 
• Include a note in announcements when feedback has been posted on assignments. 

Synchronous 

• Begin each live session with a brief agenda and updates. 
• End sessions with reminders and next steps. 

Asynchronous 

• Use Blackboard announcements for assignment reminders, tips, and topic connections. 
• Encourage use of a Q&A or “Course Café” discussion board and respond regularly. 

Why It Matters 

Well-facilitated activities turn passive content into active learning. Online learners benefit from varied opportunities to apply concepts, collaborate, and reflect. Facilitating these interactions strengthens understanding and creates a richer learning environment that supports critical thinking and long-term retention. 

Key Strategies 

• Use Blackboard discussions to guide analysis, reflection, and collaboration. 
• Ask open-ended questions and follow up to deepen discussion. 
• Offer low-stakes engagement tasks like polls, self-check quizzes, or short responses. 
• Link learning activities to real-world examples or current events. 

Synchronous 

• Break up lectures with polls, breakout discussions, or real-time Q&A. 
• Use digital whiteboards or collaborative documents for in-session tasks. 

Asynchronous 

• Incorporate interactive tools to add variety. 
• Provide a consistent structure for participation to reduce cognitive load. 

Why It Matters 

Feedback is most effective when it arrives while students can still use it. Actionable, specific guidance helps students improve their work, build confidence, and feel that their efforts are being recognized. Timely feedback also reinforces instructor presence and encourages students to stay engaged. 

Key Strategies 

• Use Blackboard’s inline grading for written feedback and the Blackboard Audio/Video recording tool to provide audio or video responses. 
• Highlight strengths and offer next steps. 
• Return feedback within 5–7 days for assignments. 
• Share class-wide summary feedback in announcements. 

Synchronous 

• Give verbal feedback during discussions or review sessions. 
• Host office hours focused on assignment feedback. 

Asynchronous 

• Use grading rubrics to streamline and clarify feedback. 
• Create a short video explaining common issues. 

Why It Matters 

Students may struggle silently in online courses without obvious signs of disengagement. Proactively monitoring participation allows instructors to identify and support students who may be at risk. Early outreach can re-engage learners before small issues become barriers to success.  

Key Strategies 

• Use Blackboard analytics to track logins and participation. 
• Contact students who haven’t logged in or submitted work. 
• Frame messages with care: express concern, invite dialogue, and share support resources. 
• Remind students that Blackboard tools help both them and you stay informed about progress. 

Synchronous 

• Follow up with students who miss sessions or don’t participate. 
• Invite quiet students to chat after class. 

Asynchronous 

• Personalize outreach to non-participating students by referencing missed posts or activities. 
• Send targeted nudges before major due dates. 

Why It Matters 

Courses are more effective when instructors respond to student needs and adjust in real time. Small changes based on feedback can improve clarity, pacing, and engagement. When students see that their input leads to action, they feel respected and more connected to the course. 

Key Strategies 

• Use a brief mid-course survey or discussion board to gather input. 
• Adjust pacing or clarify instructions based on questions or struggles. 
• Be transparent about what changes are possible and why. 

Synchronous 

• Use polls or check-ins during class to gauge understanding. 
• Pause and review when students look confused or raise concerns. 

Asynchronous 

• Post clarification announcements for common questions. 
• Update instructions or due dates when necessary. 

Why It Matters 

Ending a course with intention helps students reflect on what they’ve learned and feel a sense of completion. Recognition of progress reinforces the value of their effort and builds confidence for future learning. A meaningful close also strengthens the instructor-student connection and can leave a lasting positive impression.  

Key Strategies 

• Send a final announcement thanking students and reinforcing key takeaways. 
• Share how students can build on what they learned. 
• Highlight final steps such as submitting a project or completing an evaluation. 

Synchronous 

• Use the final session for celebration, reflection, and goodbyes. 
• Invite students to share what they learned or what they’re proud of. 

Asynchronous 

• Post a farewell video with closing thoughts and encouragement. 
• Offer a wrap-up discussion or journal prompt for reflection.