Purpose
This guide emphasizes how online teaching practices are implemented in Blackboard and related platforms. It complements the Quality Standards for Online Courses (QSOC), which evaluates design, and aligns with the university’s Core Principles of Quality Teaching, the Critical Teaching Behaviors framework, and the Student Experience Project (SEP).
Areas of focus include:
- Instructor presence and communication
- Clarity and support for learning
- Student engagement and interaction
- Feedback on student progress
When to Use
- During an active term: Ideally after the first few weeks, when communication, engagement, and feedback patterns are visible.
- Mid-course: Allows time for adjustments to teaching practices.
- End-of-course: Provides a full picture of delivery.
Roles and Responsibilities
Reviewers
- Request “Non-evaluated TA” access from the instructor.
- Participate in a pre-feedback meeting to confirm purpose and focus areas.
- Provide feedback on observable practices in Blackboard and related tools.
Instructors
- Add the reviewer to the course with the “Non-evaluated TA” role.
- Join a pre-feedback meeting to share goals, challenges, and course context.
- Share information about tools or communication not visible in Blackboard.
Guidelines for Feedback
- Confirm the scope of the review before accessing the course.
- Allow at least three weeks of course access when possible.
- Schedule a follow-up meeting to discuss feedback and next steps.
Access the Full Guide
The complete Online Course Delivery Feedback Guide includes feedback categories, examples of effective practices, and sections to document strengths and recommendations.