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Division of Information Technology

Outlook and other Apps to Require Multifactor Authentication in February

Are you tired of receiving phishing and spam messages on your university account? So are we. Phishing and spam messages on university email accounts is a big problem. Thousands of fraudulent email messages are being sent by hackers who gain access to an account’s Network Username and password. Multifactor authentication (MFA), or verifying a user’s identity, is one of the best ways to prevent this type of security breach.

 Beginning Feb. 12, MFA (via Duo Two Factor Authentication) will be required to login to all Outlook 365 applications including:

  • Outlook email
  • OneDrive
  • Microsoft Teams
  • Microsoft Azure
  • Skype
  • Sharepoint
How to register for Duo

Students and employees are already required to use Duo to authenticate across systems such as, and PeopleSoft. If you have already registered for Duo services, the only thing you need to do is make sure your computer is using the latest version of Office 365 (2016 or higher). Chances are, your device is up-to-date, especially if you use the web-based Office 365 provided by the university. Instructions on how to update your computer are available online or you can call the Service Desk at 803-777-1800 for assistance. 

Device restrictions for Apple products

Due to security restrictions on older devices, individuals using devices older than iPhone 5s or 5th generation iPad will not be able to use the email app that comes installed on the device to access university accounts. Instead, they must open an internet browser and check email at

Device restrictions for Androids

Android users may not be able to use the email app that comes installed on the phone. Instead, Android users can download the free Outlook app to allows access to university account calendars and emails. They can also open an internet browser to check email at

 More information about the upcoming changes is available here. If you have any questions, please call the Service Desk at 803-777-1800 or submit a ticket at

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