Our April program update celebrated the Phase I go-live of our Service Delivery and Support program! Additional reminders for Incident Management, customer service, business services, and Time capture were provided.
- A report has been created to allow insight into time cards submitted against business services (DoIT Technician login required)
- Want to add, modify, or remove a business service? Submit a ServiceNow request.
- Our current target date for completing the next phase of our program is End of July 2018.
The April 2018 slide deck with program information is available for download by clicking the link below.
If you have any questions, please do not hesitate to contact us.
Thank you,
Service Delivery and Support team