What is the AI Support Center?
The Division of IT’s AI Support Center helps University of South Carolina students, faculty and staff use AI tools with confidence and in responsible ways. We answer questions, troubleshoot access issues, teach the fundamentals and connect you with the right expert when you need more specialized support.
When you reach out, you’ll connect with a trained person, not a chatbot. We’ll listen first, explain things in plain language and meet you where you are. Whether you’re new to AI or already using it regularly, every question is welcome.
Our Services
Whether you need a quick answer or more in-depth support, the AI Support Center offers a range of services to help you use AI effectively and responsibly:
- Quick answers and troubleshooting
- One-on-one consultations
- Training and workshops
- Guidance on responsible and permitted use
- Department and team sessions
How to reach us
| Walk-In | Online | Phone |
| Thomas Cooper Library's Mezzanine in the Student Success Center Monday-Friday, 10 a.m. to 4 p.m. No appointment needed |
Request assistance | 803-777-4170 |
