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Division of Human Resources

Manager's Role

Manager's Role

From hiring and welcoming new employees to addressing day-to-day office paperwork and logistics, a manager never has two days that are quite the same. 

There’s no denying that a manager’s role has a direct impact on the university’s success. As experts in your discipline, you are a key contributor to the university’s vision and brand. Managers help the university increase staff retention, improve productivity and contribute to overall job satisfaction.

While much of your time is dedicated to supporting others, we also recognize that in order to achieve success, you need support too! The following resources have been developed specifically for managers, and they will guide you through the management process from planning a position through an employee’s separation. You may also refer to the step by step guide to hiring [pdf] or the next steps guide [pdf].

Important Note:  Please refer to new information in the HR Toolbox titled PeopleAdmin Upgrade. Job postings, hiring actions and some HR business processes were affected by the new system that was implemented on June 27, 2017. 

Planning a Position

Hiring a new employee is a multi-step process that requires a lot of thought and attention to detail. Learn how proper planning will increase your chances of successfully hiring the right candidate for your team. 

Creating a Position Description

To ensure that a position description meets all of the necessary criteria, it must be created and submitted for approval through an online position description system. Learn how to gain access to the system and how to use it effectively.

Posting a Job Vacancy

Once a position description has been approved, a job vacancy should be advertised on the USC Jobs online system by creating an online posting. Learn how to create these electronic postings, who is responsible for them and how to submit your posting for approval.

Recruiting and Interviewing

Do you know how to find the very best candidates for your open position? How do you separate good candidates from great candidates? Access a variety of tools and resources to assist you through the recruiting and interviewing process.


There are a lot of employment categories, each with its own hiring process. This section will walk you through all of the information that you need to feel comfortable completing the correct forms, gathering the correct information and following the correct steps.


The word “onboarding” is simply a fancy word that refers to helping new employees get settled and started in their new positions. Learn what employees need before they arrive, and what logistics they need to be aware of their first days on the job and the weeks that follow.

Managing Performance

Some employees struggle to meet the standards of their position while others exceed expectations. Some require leave, and still others may need assistance in resolving workplace problems. When it comes to managing performance, there is a wide range of issues that you must be prepared to address.


While helping employees through the process of exiting the University, regardless of the circumstances, it is important to handle the situation with sensitivity and confidence. Learn all of the necessary steps to help employees transition successfully.

Training and Services for Managers

We want you to feel comfortable with everything that you’re being asked to do as a manager. While some training is mandatory, there are also optional training opportunities to enhance your leadership skills and improve the efficiency of your department.

Challenge the conventional. Create the exceptional. No Limits.