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Division of Human Resources

Onboarding

Onboarding is more than just planning for a new employee's first day.  It is an investment in employee retention and productivity.

UofSC uses PeopleAdmin to provide important information to new employees and help them get settled into their new positions. The automated online system allows employees to complete most of their new hire documentation at home.

Managers assign checklists to new employees through the system which generates an automated workflow.

It is imperative that new employees complete the assigned documents promptly to prevent any delays. The critical checklist contains urgent tasks such as the I-9, university policy review, benefits orientations, and parking.  These tasks must be completed before employees can be hired into the HR and Payroll system, and granted technology access. 

Managers may also assign additional tasks to new employees that are unique to their position at USC and to the location at which they were hired.

Onboarding Best Practices

There are key areas that should be covered on the first day. The new employee should be able to:

  • navigate the immediate physical environment,
  • use basic communication and work equipment, and
  • know what to expect next.

When creating a schedule for a new hire’s first day, keep in mind that while new employees prefer not to be left with nothing to do, they also appreciate some “down” time to explore their work space and review information they’ve received.

When supervisors and employees communicate effectively, it establishes an environment of trust and respect.

The pattern of communication between a manager and a new employee starts before the first day on the job. Discussing each other’s communication preferences adds clarity to future exchanges.

Managers play a critical role in planning and implementing the onboarding process for new employees.

Employees feel a stronger connection to the organization and to their team when properly engaged. As a result, these employees are more successful contributors.

If executed properly, the onboarding process should last at least through the employee's third month of employment.


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