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Division of Human Resources


Onboarding is more than just planning for a new employee's first day, which is why managers need to prepare and plan ahead.

UofSC uses an online system called PeopleAdmin to manage positions, track applicants, hire new employees and provide important information to help them get settled into their new positions. The automated system allows employees to complete most of their new hire documentation at home. Managers assign checklists to new employees through the system which generates an automated workflow. Checklists include tasks for employees to complete such as the I-9, university policy review, benefits orientations, and parking. The critical checklist contains urgent tasks that must be completed before employees can be hired into the HR and Payroll system, and granted technology access. It is imperative that new employees complete the assigned documents promptly to prevent any delays. Managers may also assign additional tasks to new employees that are unique to their position at USC and to the location at which they were hired.

Onboarding Best Practices

Onboarding is an investment in employee retention and productivity, and managers play a critical role in planning and implementing the onboarding process for new employees.

Often, employees feel a stronger connection to the organization and to his or her immediate team when properly engaged. As a result, these employees are more successful contributors.

If executed properly, the onboarding process should last at least through the employee's third month of employment. Below are some suggested best practices to follow.

Develop a Schedule for the First Day
While it is important to not overwhelm the new employee with too much information, there are key areas that should be covered on the first day. The new employee should be able to navigate the immediate physical environment, use basic communication and work equipment and know what to expect next. Many first day activities will be influenced by the job itself.

When creating a schedule for a new hire’s first day, keep in mind that although most new employees prefer not to be left with nothing to do, they generally appreciate some “down” time to explore their work space and review information they’ve received.

Establish Strong Communication
When supervisors and employees communicate effectively, it can help establish an environment of trust and respect, and optimize productivity and quality. The pattern of communication between a manager and a new employee start before his/her first day on the job. Discussing each other’s communication preferences early on can add clarity to formal and informal exchanges. Let the employee know your preferred means of communication.

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