Training and Services for Managers
It is important that managers know how to find the tools and resources that they need
to do the things that they have been asked to do.
While Human Resources provides a variety of
training and professional development opportunities for all of our employees, there are many services that have been tailored
specifically to the needs of our managers.
Each semester, Human Resources holds HR Forums to provide HR contacts with new information
and updates. Memos are also sent to inform HR contacts of upcoming forum dates.
Register for upcoming training classes! Review our
training calendar, which is formatted by date, or our class list by subject.
Some of the training is required, while other training is offered for additional information
and support. Training opportunities specific to managers include:
Management Development Program (LEAD)
Mandatory for all staff hired into a supervisory position after January 1, 2010, the
LEAD series is a two-track management development program designed to assist University
employees in enhancing their knowledge, skills and abilities to lead people and get
results. It also serves as a vehicle to prepare employees for career advancement.
Leadership Development Programs
Each year, a group of individuals are selected to participate in one of two leadership
development programs. Participants go through 40-50 hours of targeted professional
development activities which are focused on President Pastides’ five leadership competencies.
Organizational Development Services
Organizational Developments Services are a valuable resource for employees and managers
to enhance individual performance or group performance. Services are offered on three
levels: individual services, group/team services and organizational services.
Process Improvement (Lean)
Employees and managers from across the system are using Lean methods and tools to
make processes simpler, faster and better. Learn how our team of trained professionals
can help you understand your workflow, eliminate inefficiencies and ensure effectiveness.
Business Manager Certificate Program
Offered through the Purchasing department, this certificate program is dedicated to
helping business managers and other University staff associated with departmental
business processes to better understand the procurement code, University policies
and procedures and how to use the purchasing tools currently available.
Individual Development Plan (IDP)
Take a more organized approach to professional development by creating an Individual
Development Plan for yourself or your employees. Employees and managers are encouraged
to work together to set short and long-term goals, determine what activities, training
and experiences will help achieve those goals, and then create a plan of action to
Get tips for managing employees from our Employee Assistance Program's monthly newsletter
November's newsletter [pdf] features the following topics:
Encouraging Your Employees to Use EAP
Common Mistakes for Preventing Performance Problems
Guidelines for Deciding When to Step In
Open Door Policies
Refusal of EAP Referrals
"As a result of participating in the LEAD classes I have improved my leadership abilities,
specifically coaching employees to enhance their performance. I started classes in
2012, before LEAD was official, and over the years myself and 70-80% of my staff have
completed both LEAD and/or LEAD II even though many of them are not required to complete
the classes. I am quite thankful of the opportunities and skills I have gained individually
and professionally as a result of the many services offered by the Organizational
and Professional Development Office."
– Julia Licorish Thompson, JD, Director of Student Conduct and Academic Integrity
If you have specific questions or concerns that our team can help you address, please
contact the Organizational and Professional Development Office by emailing
email@example.com or calling 803-777-6578.