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Student Affairs and Academic Support

What to Expect

If you receive outreach from the Care Team, a member of the community was worried about you and took the time to fill out a referral. Our students are important to us and we want to provide caring services and response when there is concern for someone on campus.

Reviewing the Referral

There are a number of responses the Care Team may take when we receive a referral. After a review of concerns in the Care Team referral, we may:

  • Call you to check in and outline available resources
  • Send you the information for a resource we believe may be helpful to you
  • Invite you to a meeting to speak one on one about the concern

Meeting with the Care Team

The purpose of our meeting is to determine an action plan moving forward that will promote your well-being and success at USC. In some instances, the Care Team may ask you to participate in an assessment with Counseling and Psychiatry Services.

If you feel more comfortable having an advisor with you during the meeting, please invite them and we will make accommodations. This person can be a family member, parent, attorney, student, faculty or staff member.

Please note that because the meeting is confidential, students must sign a release form [pdf] to permit the advisor to have access to the case.  

Next Steps

In some cases, the Care Team may schedule an appointment for you at Counseling and Psychiatry Services.

The assessment process generally consists of 1-2 hour-long sessions.  Counseling and Psychiatry will provide you and the Care Team with a treatment recommendation after your assessment. 

After receiving a recommendation from Counseling and Psychiatry, the Care Team may then schedule a Case Management Meeting to discuss the treatment recommendation, assist you in setting up appointments with your treatment provider, and answer any questions you may have.

If you are referred to an off-campus treatment facility, we will connect you with a Case Manager who will support you in finding a provider and ensure the proper documentation is provided to the Care Team.  For your first appointment at an off-campus treatment facility, take your insurance information and expect to complete initial paperwork and an assessment.

Frequently Asked Questions

If you are already seeing an off-campus mental health provider and would prefer to have them verify you are engaged and attending your appointments, please fill out the release form below. The Care Team will share the reason for concern directly with your provider so that it may be addressed within the context of your care.

Treatment Verification Form

Care Team cases are not punitive and will not appear on your student conduct records, academic records, or transcript. Case records are kept confidential and will not be shared without written permission, unless there is an immediate health or safety risk.

 


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