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University Technology Services

Outages and Events

Administration and Support - Planned Change

Date Posted Feb 27, 2018 @ 11:16 am
Service Offering(s) Affected
  • Service Management Administration and Support
Begin Date/Time Mar 3, 2018 @ 12:00 pm
End Date/Time Mar 3, 2018 @ 4:14 pm
What's Happening The Division of Information Technology will perform maintenance on the ServiceNow system and adding multiple applications into ServiceNow including Demand, Idea, Enhancement, Time Entry, and Contract. The roles will be applied to only Service Management and Project Management for these applications at this time.
Who's Affected Service Management and Project Management roles will see new modules after the change.
What's The Impact On Me No impact; All systems should be available.
What Should I Do Please make note of the scheduled change.
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