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All University of South Carolina system institutions will be closed through the end of the spring semester. USC Lancaster virtual instruction is still set to begin March 23 and continue through the conclusion of final exams in May. Details can be found on the coronavirus landing page

My USC Lancaster

COVID Student Instructional Guide

This will provide students with virtual links and information needed for the Spring 2020 semester all in one location. Since courses will be conducted online for the rest of the Spring 2020 semester, we hope these resources will make for an easier transition.

Official U of SC COVID 19 Updates

Comcast:  

Comcast is offering free hotspot access during this time. This is useful for students who may not have Internet access at home. Mobile devices can detect these hotspots in public locations and businesses.  To access the service, look for the “xfinitywifi” network name in a list of hotspots. For more information, call 1 (888) 936-4968.


Comporium
 
Spectrum:  
FREE Internet Access to qualifying homes with students. Call 1-844-579-3743 to enroll. 
 
TruVista
Call 800-768-1212 for more information.  

Here are the options for students needing IT support with University e-mail, Blackboard and other applications.

Students can send an e-mail message to USCLTECH@MAILBOX.SC.EDU with a brief description of the issue and a call back number.

OR

Students can call 803-313-7122,  Someone will be answering that number from 9:00AM to 3:30PM Monday through Thursday, 9:00AM to 12:00PM Fridays.  All other times a Voicemail can be left and an IT Staff member will return those calls.

OR

Students can call the DoIT Service Desk at 803-777-1800.  Service Desk Consultants can quick resolve e-mail access issues, Blackboard access, and issues with Network Usernames and Passwords.

Book a Virtual Tutoring Appointment with USC Lancaster ASC 
How to Use Virtual Tutoring via USC Lancaster ASC  

Online Tutoring via Brainfuse:   You may log into Brainfuse by
1.  Logging into your Blackboard account 
2.  Selecting the course in which you would like tutoring 
3.  Selecting “Tools” 
4.  Selecting “Brainfuse HelpNow” 
5.  Selecting “Brainfuse” 
6.  Clicking Submit 

Book a Virtual Appointment With a USC Lancaster Counselor: 
Virtual counseling sessions will be offered to students via the VSEE app. How to instructions included below

Email one of USC Lancaster counselors  to schedule session

Download free VSEE app on computer, tablet or mobile device (email and password required to create an account) 


Please schedule sessions within 24 hours in advance of desired session date to ensure availability.  For urgent sessions please contact counselors to be scheduled promptly.   


Phone sessions can also be scheduled upon request. 


For any crisis or emergencies please reference list below and call 911.  
 
Tips for Managing COVID-19 Anxiety
Guided Meditations and Exercises
What To Say and Not To Say To Someone With Anxiety

For questions concerning disability services accommodations, please email Annette Horton

All student accounts can still be accessed through Self-Service Carolina
 
Students can make payments online or by mail to: 
 
University of South Carolina Lancaster 
Attn:  Business Office 
PO Box 889 
Lancaster, SC 29721  
 
Email correspondence should be directed to usclbofc@mailbox.sc.edu
 
The Business Office direct line is 803-313-7100.  Voicemails are checked throughout the day and service is rendered promptly. 

 


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