Strategic decision-making, planning, and leadership relative to the hospitality industry.
In order to keep up with the changing times, this course has been revised to focus away from policy formulation to strategic leadership. All hospitality organizations, from small independents to large chain operators, face substantial challenges that demand strategic responses, often in uncertain economic, social, or political contexts. To deal effectively with these challenges, managers need knowledge and skills in strategic leadership: setting and aligning goals with the organization’s mission; handling complex trade-offs between demand for services and resource constraints; leading organizational change; defining measures of success; improving work processes; motivating staff and other stakeholders; cultivating relationships with relevant groups; and dealing with crises and environments in transition. In short, the course emphasizes the multiple, related requirements of the leader/manager's job: analysis, creativity, and action.
Please add the following curriculum committee members as additional users so that they can review the proposal.
PARK, JOOHYUNG <email@example.com>
SMITH, SCOTT SSMITH1@mailbox.sc.edu
SHAPIRO, STEPHEN SHAPIRSL@mailbox.sc.edu
Change to Remove P/F