1. How did you become aware of the University Ombudsman?

Please select an option University Website Another Colleague/Chair/Dean Email Other

2. The University Ombudsman was accessible.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

3. The University Ombudsman responded promptly to your initial contact.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

4. You were satisfied with the manner in which the University Ombudsman handled your concern.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

5. Please comment why or why not you were satisfied with the manner in which the University Ombudsman handled your concern.

6. Your dealings with the University Ombudsman were handled in a confidential manner.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

7. The University Ombudsman remain neutral in dealing with your concern.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

8. The University Ombudsman treated you with respect and you were given the opportunity to participate in resolving your concern.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

9. You were satisfied with how your concern was resolved.

Definitely Agree Agree Somewhat Agree Somewhat Disagree Disagree
N/A

10. What did you find most beneficial about the services provided by the University Ombudsman?

11. What suggestions for improvement do you have for the University Ombudsman?

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