Number:			IT 2.04
Section:		Information Technology

Subject:		Pager Services

Date:			June 7, 1999

Policy for:		Columbia Campus
Procedure for:		Columbia Campus
Authorized by:		William F. Hogue
Issued by:		Office of Information Technology

I.  Policy

The Office of Information Technology (777-0707) serves as liaison 
for state approved pager vendors and University departments.  
University departments are not authorized to procure, change or 
terminate services directly with pager vendors.  The Office of 
Information Technology processes approved paperwork through 
University Purchasing and the vendors to establish new service 
or authorize changes to existing service.  Purchase requisitions 
initiated by University departments will not be approved by 
University Purchasing.  

University Purchasing will only approve and authorize purchase 
orders for pager service through the Office of Information 
Technology.  The Office of Information Technology will verify 
vendor invoices and submit payment approval through University 
Accounts Payable on a quarterly basis.  The Office of Information 
Technology will process billing and adjustments, as needed, for 
pager services to the appropriate University department via a 
monthly system upload.  

Procedure

	A.  New Pager Service

		1.  University departments should submit a University 
		Purchase Requisition to the following address:

		Office of Information Technology
		Thornwell College
		Campus Mail

		2.  The purchase requisition should include the following:
			The preferred vendor name and address
			The authorized signature of the department head or designee
			The USC department-fund that will incur the monthly charges
			The name, location and telephone number of the departmental contact
			The user name
			The pager type, coverage and other features (ex: alpha-numeric, 
				statewide and insurance)

		3.  Upon receiving the purchase requisition, the Office of 
		Information Technology will seek approval from University Purchasing 
		to update the purchase orders.

		4.  The Office of Information Technology will initiate a request to 
		the vendor to have the service activated.

		5.  The vendor will deliver the pager(s) to the Office of Information 
		Technology who will dispense the pager(s) to the appropriate 
		departmental contact.

		6.  The Office of Information Technology will maintain a record of the 
		transaction and initiate the paperwork to produce an invoice by the 
		next billing cycle and verify the transaction on the vendor quarterly 
		statement prior to remitting payment.

	B.  Changes to Pager Services

		1.  University departments should notify the Office of Information 
		Technology in writing of the desired change (ex.  Upgrades, feature 
		additions/cancellations).

		2.  The Office of Information Technology will submit documentation to 
		University Purchasing to update the purchase order.

		3.  Upon approval from University Purchasing, the Office of Information 
		Technology will initiate a change to the vendor.

		4.  The vendor will deliver the pager to the Office of Information 
		Technology who will notify the appropriate departmental contact and 
		who will dispense the pager, if it is necessary.

		5.  The Office of Information Technology will maintain a record of the 
		transaction and initiate paperwork to generate invoices by the next 
		billing cycle and verify the transaction on the vendor quarterly 
		statement prior to remitting payment.

	C.  Cancellation of Pager Service

		1.  University departments should notify the Office of Information 
		Technology in writing immediately, when it is determined that pager 
		service is no longer desired or when a pager is lost.

		2.  The Office of Information Technology will submit documentation 
		to University Purchasing to amend the purchase order.	

		3.  The Office of Information Technology will notify the vendor to 
		terminate the service.

		4.  The Office of Information Technology will verify vendor invoices 
		to ensure charges are not listed for authorized terminated 
		service and cancel internal billing as needed.


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William F. Hogue
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