Instructions & Documentation

Instructions and documents on how to configure Outlook and other e-mail clients on your desktop are listed below. Please select the type of instructions you need. Printer-friendly versions are available.

FACULTY/STAFF Documentation

• E-mail Migration Overview: This is an overview that is shared with departments about 4 weeks prior to the scheduled migration date. It covers what faculty and staff will need to do to prepare for the e-mail migration including saving and archiving messages.   
  
  
• E-mail Migration Specifics: This document outlines specifics about what needs to be done a few days prior to the scheduled migration including what will move and what won’t move into the new University E-mail system.  
  
  
• Helpful tips for departments / colleges still using GroupWise: These are tips that will help faculty and staff who are still using GroupWise and have not yet migrated. These cover how to manage your frequent contacts, saving and archiving mail, and setting up alias e-mail accounts   
  
  
• Validating Outlook 2007: For SLA departments and colleges that get MS Office 2007,
  including Outlook 2007, installed remotely to their workstations, a validation process is needed to verify the installation was complete. These are instructions on how to do this. (Requires Adobe Reader)   
  
  
• Windows Mobile Device (PDA) Configuration: Windows Mobile Device PDAs work directly with Exchange through Activesync. These instructions will help faculty, staff, and students configure their Windows Mobile Device PDAs. Other PDAs such as Blackberrys and Palm O/S devices still need to use NotifyLink to sync with Exchange e-mail. If you are a current NotifyLink for GroupWise user, and your department is migrating to Exchange, NotifyLink needs to be removed from your Windows Mobile device, and your account on the NotifyLink GroupWise server needs to be removed.   
  
  
• Outlook and EVM Configuration (Enabled VoiceMail): These instructions will help faculty and staff who have EVM (Enabled VoiceMail) setup in GroupWise to have their faxes and voicemail sent directly to their new University E-mail (Exchange) account.   
  
  
• Creating and Sharing Calendars with Outlook: These instructions will help faculty and staff members to create new calendars for other people to share.    
  
  
• Using Leave Calendars with Outlook: These instructions will help faculty and staff who use leave calendars for time reporting or other occurrences. These instructions will provide help with creating and sharing these calendars.   
  
  
• Setting up Leave Calendars in Outlook: If you are an owner of a Leave Calendar or would like to create a new one for your department, these instructions will provide help in setting this calendar up.   
  
  
• Scheduling & Booking Conference Rooms with Outlook: If you need to schedule or book a conference room in your building or another area, these instructions will show you how to do so.   
  
  
• Configuring Conference Rooms with Outlook: If you are the owner of a conference room profile, you can customize the way the room is scheduled and used. These instructions will help with that configuration.   
  

STUDENT Documentation

• Instructions for First Time Users: Please use these instructions if you are logging into or using University E-mail for the first time.   
  
  
• Instructions for forwarding e-mail to a different address: These instructions will show you how to forward your University E-mail to a different e-mail address, such as a Yahoo, Hotmail or Gmail account.   
  
  
• How-to free up space in your University E-mail account: These instructions help students save, archive or delete messages from their University E-mail account when they have reached or are near the 50 mb limit.  

If you have any problems using these instructions, please contact the University Technology Services Help Desk at (803) 777-1800. You can also schedule an appointment in the iCARE Center at your convenience for additional support.

GENERAL Documentation

• Configuring Thunderbird IMAP: These instructions will allow you to use the Mozilla Thunderbird application on your desktop to access your e-mail.   
  
  
• Configuring Entourage IMAP: These instructions will allow you to use the Entourage application on your desktop to access your e-mail.   
  
  
• Configuring Outlook 2003 Secure IMAP: These instructions will allow you to use the Microsoft outlook application on your desktop to access your e-mail. * These are the recommended instructions for students, faculty and staff who wish to use the Outlook 2003 application on their desktop.   
  
  
• Configuring Outlook 2007 Secure IMAP: These instructions will allow you to use the Microsoft outlook application on your desktop to access your e-mail. * These are the recommended instructions for students, faculty and staff who wish to use the Outlook 2007 application on their desktop.   
  
  
• Configuring Outlook 2003 RPC/HTTPS: These instructions will be used only for faculty and staff moving from Groupwise and other e-mail clients to Outlook 2003. You must first be listed in the Exchange Global Address List (GAL) before configuring Outlook. If you are not sure you are in this address list, please contact the UTS Help Desk at (803) 777-1800 or e-mail helpdesk@sc.edu .* Non-technical faculty and staff do not need to do this on their own. Network administrators will install Outlook properly to faculty and staff workstations.  
  
  
• Configuring Outlook 2007 RPC/HTTPS: These instructions will be used only for faculty and staff moving from Groupwise and other e-mail clients to Outlook 2007. You must first be listed in the Exchange Global Address List (GAL) before configuring Outlook. If you are not sure you are in this address list, please contact the UTS Help Desk at (803) 777-1800 or e-mail
  helpdesk@sc.edu. * Non-technical faculty and staff do not need to do this on their own. Network administrators will install Outlook properly to faculty and staff workstations.