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Instructions for Faculty/Staff preparing for the switch to Exchange        PRINTER FRIENDLY

University E-mail Overview
Your department or college is planning to migrate from GroupWise to the new University E-Mail based on Exchange and Outlook within the next month.  The following is a short summary of what to expect and how best to prepare.

The Process
The migration is typically planned to occur overnight.  Your account will be switched from GroupWise to Exchange on a set date.  By the next day, the contents of your online GroupWise mailbox will be copied to your Exchange mailbox.   Your default e-mail address will be username@mailbox.sc.edu unless you specifically ask for an alternate address such as your alias address; however, you will continue to receive any e-mail  addressed to you as username@gwm.sc.edu.

What Migrates and What Doesn’t
The following is a list of each function or feature and an explanation of what to expect from the migration.

  • Mail Messages – All messages will be migrated with the exception of the Trash the Junk Mail folders. 
  • Calendar Items & Notes – All calendar items will be migrated; however, recurring calendar items will be stored as multiple appointments.   Note that Notes migrate as all day events on your calendar.
  • Alarms – will not typically migrate; however, you will receive alarms for upcoming calendar appointments.
  • Personal Address Book and Frequent Contacts – All contacts and personal address lists that you have saved in your personal address book will be migrated.  Frequent Contacts, which are typically automatically stored whenever you send or receive an e-mail, will not be migrated. 
  • Tasks – All tasks will migrate.
  • Rules – Rules do not migrate; you must configure any mailbox rules that you wish to implement on your Outlook client. 
  • Proxies – Proxies do not migrate; you may grant access to your mailbox or calendar by configuring delegates (found under the Tools, Options menu).
  • Archives – Will be scheduled for migration shortly after the online mailbox migration.

How to Prepare
There are several actions that you can take now to prepare for the migration.

  • If you have not reset your password through VIP within the last six months, please do so.  You will not be able to access your Exchange mailbox unless you have reset your password.
  • If your GroupWise mailbox exceeds 300 MB in size, please archive some messages. Your Exchange mailbox is limited to 300 MB.
  • If you have stored contact information for persons who are not already in the GroupWise address book in your Frequent Contacts address book, please drag and drop those contacts that you would like to retain into your Personal Address Book.
    • If you wish to retain all your Frequent Contacts that are not internal GroupWise addresses, an easy way to identify the non-GroupWise addresses is to open your Frequent Contacts Address Book, then right-click on the column header ‘Post Office,’ and select ‘Sort on Post Office First.’  This action will cause the GroupWise addresses to sort to the bottom of the list.  You should be able to select all the non-GroupWise entries at the top of the list and drag and drop the entire set into your Personal Address Book.
  • Please attend Outlook Training; you may view available session times and register for a class at http://www.sc.edu/universityemail/outlooktraining/ .

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