Frequently Asked Questions
If you're a USC staff member looking for technical support, please click here.
What is Self Service Carolina?
Self Service Carolina (SSC) is the system used by students, faculty, and staff to manage their personal information and perform many common, day-to-day transactions. Students use SSC to register for classes, manage their financial aid information, and view their class schedule, while faculty communicate with students and assign grades. Staff will eventually use SSC to do things like view their paycheck and manage their leave balance.
What is my.sc.edu?
my.sc.edu is a webpage that directs students, faculty, and staff to either SSC or VIP, depending on what they need to do. For the Fall 2013 semester, students use SSC to register for classes and manage their financial aid information. For both Summer I and Summer II 2013, they use VIP. By late 2013, the majority of student services will be accessible from SSC.
How do I sign in?
Sign in using your VIP ID and password when prompted. If you don't know your VIP ID or need password help, click here.
What is OneCarolina?
OneCarolina is the initiative aimed at replacing the University’s suite of outdated administrative computing applications with one easily accessible, Web-based system. my.sc.edu and SSC are products of OneCarolina.
When did OneCarolina start, and how long until it's completed?
Work formally began on the project in 2010 after approval by the Board of Trustees in late 2009. All student work is scheduled to be completed by the end of 2013.
I need technical support. Who do I contact?
Contact the USC Service Desk at (803) 777-1800 or firstname.lastname@example.org.