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Circulation Department 
Information Policies
About Circulation
Hours
Staff Directory
When the Desk is Closed...
Safety Information
Lost and Found
Questions
    Who Can Check Out?
Checkout Limits
Item Loan Policies
Special Items
Undergraduate Students
Graduate Students
Faculty/Staff
    Email Notification
Renewing
Returning
Recalling
In-Process Items
Missing Items
Help on Other Floors

My Library Account

 Services

  Forms
My Online Account
My Online Account Help
Fines
Payment Options
Appeals
  Paging
Reserves
Study Rooms
Carrels
Photoduplication
Departmental Copy Cards
Library Annex
Distance Education Book Delivery
Disability Services
Faculty Book Delivery
  Online Forms
Printable Forms
TCL Building Problems
 
Information
  • About Circulation
    The Circulation Department (803) 777-3145 is located on the main floor of Thomas Cooper Library. Here, you may check out books, pay fines, place holds on books, pick up and return Interlibrary Loan materials, and check out study rooms. USC faculty, staff, graduate students and Honors College students may apply for study carrels. Lost and Found for the library is also located here. Building problems and security concerns should be reported here or at the exit gate.

  • When the Desk is Closed...
    If you need assistance at any time the Circulation Department is closed, ask for help at the Exit Gate.

  • Safety Information
    Library safety is an important issue. Be aware that thefts do occur in the building. Be sure to watch your belongings and be aware of your surroundings. Click here to find out more about library safety.

  • Lost and Found
    The majority of the Lost and Found articles in the Library are stored in the Circulation Department. If you are missing an item, you may inquire about it at the Circulation Desk. Please fill out a "Lost Item" format the Circulation Desk with your current contact information and a description of the lost item. If your item is found you will be contacted and told that the item is held at the Circulation Desk. You will need to present your USC ID or some form of picture ID in order to collect the item.
    If you find an item in the library, please bring it to the Circulation Desk or Exit Gate so that it may be returned to its rightful owner.
    If you have misplaced an item somewhere on campus, or a long time ago, you should also inquire at the Russell House Information Desk. This is where the majority of the items found on campus are kept.

  • Questions
    If you have any questions or comments about Circulation Department policies or procedures, please feel free to contact us at ecirc@gwm.sc.edu or (803) 777-3145.

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  • Policies
  • Who Can Check Out?
    USC students, faculty and staff may check out books with their University ID cards. Faculty members of other South Carolina colleges or universities may check out 5 books for 4 weeks with a valid and current ID from their institutions. Members of the Carolina Alumni Association and the Thomas Cooper Society may check out 5 books at a time for 4 weeks with a valid card from these organizations. All eligible Alumni Association, Thomas Cooper Society and non-USC faculty members must have their ID cards made or barcoded at Thomas Cooper Library before they can be used at other USC libraries. For additional information, please contact the Thomas Cooper Library at (803) 777-3145.

  • Checkout Limits
    University of South Carolina students, faculty, and staff: unlimited.
    Thomas Cooper Society, Carolina Alumni Association, and faculty at other South Carolina colleges or universities: 5 books.
    SC Commission on Higher Education Borrowing Card : 1 book.

  • Item Loan Policies
    Books check out for 6 weeks unless otherwise noted. USC faculty and graduate students may check out books for the semester. Renewals are possible as long as no one else has requested the materials. All materials are subject to recall. Renewals can be made at the Circulation Desk or online. Music Library materials must be renewed at the Music Library. Students may not renew books over the phone. Reference books do not circulate.

  • Special Items
    Certain library items have unique circulation and loan policies. Children's items may be checked out for only two weeks at which time they will need to be renewed or returned regardless of who checked them out.
    Journals (periodicals) may only be checked out by graduate students, faculty members and staff. Journals are due back to the Circulation Desk in three days unless renewed.
    Students, staff and faculty may check out films from the Educational Film Library. Students and staff may only check out one film at a time and that film is due back to the Educational Film Library in two days. Faculty may check out as many films as needed for educational purposes.
    Reference and Special Collections items do not circulate, meaning they are not to be used outside of the library. Special requests must be made with those departments.

  • Undergraduate Students
    Undergraduate students, including EPI (English Program for Internationals) students may check out regular circulating items for a period of six weeks, children's items for a period of two weeks, and educational films for a period of two days. Items may be renewed online via your Online Account . If any of these items are not renewed or returned promptly, fines may incur. Please note, all items are subject to recalls which may or may not shorten their due dates. If you have fines exceeding $5.00 you will need to bring the item to the Circulation Desk to renew.
    Undergraduate students of the South Carolina Honors College may apply for a study carrel for their personal use throughout the semester. For all other undergraduate students, special permission must be obtained to check out a personal study carrel. Apply at the Circulation Desk.

  • Graduate Students
    Graduate students, including Distance Education students, may check out regular circulating items for the entire semester, children's items for a period of two weeks, educational films for a period of two days, and journals for a period of three days. Items may be renewed online via your Online Account . To renew items at the end of the semester, you must be registered for classes for the upcoming semester/ session. If any of your items are not renewed or returned promptly, fines may incur. Please note, all items are subject to recalls which may or may not shorten their due dates. If you have fines exceeding $5.00 you will need to bring the item to the Circulation Desk to renew.
    Graduate students may also apply for a study carrel for their personal use throughout the semester. Apply at the Circulation Desk.

  • Faculty/Staff
    Staff members may check out regular circulating items for a period of six weeks, children's items for a period of two weeks, and educational films for a period of two days. Items may be renewed online via your Online Account . If any of these items are not renewed or returned promptly, fines may incur. Please note, all items are subject to recalls which may or may not shorten their due dates. If you have fines exceeding $5.00 you will need to bring the item to the Circulation Desk to renew.
    Staff members may also apply for a study carrel for their personal use throughout the semester. Apply at the Circulation Desk.

    Faculty members may check out books for the semester, children's books for two weeks, journals/periodicals for three days and educational films as needed for educational purposes. To renew items at the end of each semester please visit your Online Account .
    If you would like to allow your graduate assistant to check out items to your account, then you may request a proxy card for that student. The form can be obtained at the Circulation Department, by email request or by completing the online form. Proxy cards are issued for one semester. The card will be processed within 2 working days. If you need the card immediately, please call Circulation at (803) 777-3145 and ask to speak to a supervisor. The proxy card will be mailed to you (the faculty member) unless other arrangements are made. You assume full responsibility for all items checked out on the proxy card.
    Faculty members may also apply for a study carrel for their personal use throughout the semester. Apply at the Circulation Desk.
    USC-Columbia Campus faculty are also eligible for our Faculty Book Delivery service. Library staff will retrieve items from the stacks at the Thomas Cooper Library, Business Library, Math Library, and USC Library Annex, check them out to your faculty library account, and have them delivered to your department (wherever your campus mail is normally received) on the USC-Columbia campus.  For more information and to make a request click here.

  • Email Notification
    Notices concerning your library account will be sent to your default university email address. For students, this is the Gamecock email address. These notices include recall notices, fine notices and courtesy notices when an item is due soon. If you don't use your Gamecock email, click here for instructions on forwarding to another email address. (You will need to scroll about halfway down the page to find the forwarding instructions.)

  • Renewing Items
    If you do not owe more than $5.00 in fines you may renew by visiting your Online Account. Otherwise, you may bring the items in to the Circulation Desk for renewal. Inquiries or problems with online renewal should be directed to (803) 777-3145 during normal Library Hours.
    If, after renewing your item online, you bring the item into the library you will need to present the item to the Circulation Department in order to have it stamped/affixed with the appropriate due date.

    If you would like to renew your Interlibrary Loan items, visit your Interlibrary Loan Account or contact the Interlibrary Loan department during their normal business hours.

  • Returning Items
    Library materials may be returned at the following locations (click for a map location):

    Book Drops Outside of Library

    Thomson Health Center: Between Health Center (111) and Bull St. Garage (117) at Devine and Bull.  Look for the big blue book drop

    Gambrell Hall: Lobby book drop box

    Swearingen Engineering Center: Lobby book drop box

    Thomas Cooper Library: East wall book drop slot (Russell House side)

    Book Drops In the Libraries

    Thomas Cooper Library: Circulation Department, Main Floor

    Business Library: 2nd floor, BA Building

    Math Library: 3rd floor, LeConte

    Music Library: 2nd floor, School of Music (Assembly St. next to Koger Center)- Music library materials must be returned here.


  • Recalling Items
    If a library book is checked out, you may place a recall on the book. The book will be due 2 weeks from the date recalled, unless the original due date is earlier. When the book is returned, the Circulation Department will hold the book and notify you. Recalls may also be placed via an email request. To do so, please email us at ecirc@gwm.sc.edu and include your full name, email address, phone number, and the title, author, and call number of the item you need recalled. You should receive a confirmation email within two working days. If you do not, please contact Chad Price at (803) 777-3145 for assistance.

  • In-Process Items
    If the message "in process" appears on a book record in the library catalog, it means that the book is being processed to be put on the shelf. You may fill out an In Process Request Form to put a hold on the book. When the book is available, the Circulation Department will notify you.

  • Missing Items
    If you can't find a book and it isn't checked out, you may request that we search for the item. The library will search for the book over a period of 6 months. If the item is found, you will receive an email and the book will be held at the Circulation Desk for you for up to 10 days. If the item has not been found a month after your search request, you may request the item through Interlibrary Loan.

  • Help on Other Floors
    If you need assistance at any time the library is open, pick up any of the red phones located on each floor near the elevators.

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  • My Library Account
  • My Online Account
    The University Libraries are pleased to allow patrons online library account management. By visiting your Online Account, you can:

      View items checked out to your account.

      Renew items checked out to your account (up to 10 times).

      View any fines on your account .

      Save your 'preferred searches'.

      Receive email alerts when new materials are added to the libraries' collections that satisfy one of your preferred searches.

      Keep a record of the materials you have previously checked out.

    You can do all of this without coming into the library! You may be unable to renew your item if you owe library fines over $5.00, the item has been recalled, or it is the end of the semester/session and you have not registered for the following semester/session.

  • My Online Account Help
    If you need help logging into your Online Account click Here for a tutorial.

  • Fines
    Most overdue fines are $0.25 per item per day. Fines do accrue on days the library is closed. Fines on recalled items and periodicals are $1.00 per item per day. Items that are 40 days overdue will also accrue a one-time $10.00 processing fee. At this point a replacement fee will also be assessed; this is at least $45.00 for most books. The replacement fee will automatically be forgiven upon return of the item, provided it is returned in good condition. Fines on overdue reserve materials vary depending upon the loan period for the item.

  • Payment Options
    The library accepts cash, check and Carolina Cash to pay for fees. Credit and Debit cards are not accepted. Payment plans are available if necessary. Thomas Cooper Library does not reduce or forgive fines based upon financial hardship. Please inquire at Circulation or email the department at ecirc@gwm.sc.edu for more information.

  • Appeals
    If you receive a bill or an overdue notice that you believe is in error, you may file an appeal. If you think you've returned a book, but it is still on your library account, the book in question is placed on a "Missing/Claimed Returned" list. Library staff will search for the book for 6 months. If the book is found during this time, it will be removed from your patron record and no fines will incur. If, however, the book is not found in those 6 months, you will be charged a replacement fee for the book. Please come to Circulation and fill out an appeal form, or submit your appeal online. If you have questions about appeals, please contact Jay Pou at (803) 777-3145 or by email at pouj@gwm.sc.edu

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  • Services
  • Paging
    Need a book, but need it in a hurry? Request by phone (during Circulation's hours of operation) that it be held for you at the Circulation Desk! The Thomas Cooper Library Circulation Department is pleased to present Paging, a service with you in mind!
    Not in a rush? Request the book from the online catalog by using our new "Request" button found near the top of each item page.  Just look for the button with the red check mark.
    For more information, please click here

  • Reserves
    Reserves items can be picked up at the Circulation Desk.

  • Study Rooms
    Individual and group study rooms are available for study sessions. These rooms must be checked out with a valid USC ID at the Circulation Desk. To check out a group study room, at least two group members must be present at the time of check out; both must have valid USC ID. These rooms are available on a first come/first served basis, and are available for USC students and faculty only. Study room keys must be turned in 15 minutes before the Circulation Department closes. Study room keys are library use only, check out for a maximum of four (4) hours and cannot be taken out of the building.

  • Carrels
    USC faculty, staff, graduate students and South Carolina Honors College students may request a study carrel. To request a carrel, please come to the Circulation Desk and fill out a carrel application. Carrels must be renewed at the beginning of each Fall and Spring semester and may be renewed via email. To renew carrels, send us an email at ecirc@gwm.sc.edu. Include your full name, email address, phone number, and your carrel number. If you do not remember your carrel number, place the key code (this begins with L2B) in the text of the email. If you do not receive a confirmation within 2 working days, please contact Circulation at (803) 777-3145 for assistance.

  • Photoduplication
    The library also offers photoduplication services including double-sided copying, copying to transparencies and faxing. More information is located online at Photoduplication Services.

  • Departmental Copy Cards
    Faculty, staff and graduate students can charge photocopies to their department, once authorized. To attain departmental copy card privleges please send a letter on USC letterhead signed by the department's business manager or head. The letter must include the name of the person being authorized to charge photocopies, the last four digits of their social security number, the account number to be charged for the photocopies, and any limits to be imposed (such as any expiration date or dollar amount).  The letter may be sent to Thomas Cooper Library to the attention of Chad Price, Day Circulation Supervisor or faxed to Chad Price (the fax number is 777-5342 and feel free to email Chad with any questions).  To use departmental copy card privleges, one must have their Carolina Card and see the Circulation desk at Thomas Cooper Library for their pin number and instructions for use with the photocopiers.

  • Library Annex
    You may see notes in the library catalog stating that items are in the Library Annex. This is a remote storage facility where some items are stored. You may request these items be sent to the Circulation Desk by visiting the Library Annex web page. Please note that South Caroliniana items will be sent to the Caroliniana Library .

  • Distance Education Book Delivery
    We will mail books from our circulating collection to students who are both registered for a distance education class through the USC Department of Distance Education and live outside of Richland County or Lexington County. The student will be responsible for returning the book either by mail or otherwise before the due date. We recommend that the student return the book by a traceable mail system. For more information and to make a request click here.

  • Disability Services
    The circulation department is happy to provide individual assistance for any student registered through USC Disability Services.  Examples of some services include providing study carrel access, pulling and/or mailing library books, and assistance with photocopiers.  Please contact Chad Price or any circulation supervisor at (803) 777-3145 or ecirc@gwm.sc.edu for more information.

  • Faculty Book Delivery
    If you are USC-Columbia Faculty and there is a book we own that you want to check out without coming to the library, we will get the book and deliver it to your department on the USC-Columbia Campus.  For more information and to make a book delivery request click here.

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