Thomas Cooper Library
Book Delivery Service (USC-Columbia Faculty)

If you don't need the book delivered to you and will come to the library to pick it up, please use our Paging Service.

• What is this service?
  Library staff will retrieve items from the stacks at the Thomas Cooper Library, Business Library, Math Library, and USC Library Annex, check them out to your faculty library account, and have them delivered to your department (wherever your campus mail is normally received) on the USC-Columbia campus.
  
  
• Who can use this service?
  Any USC-Columbia faculty member whose library account is in good standing (no overdue recalls, fines, etc.).  You must be designated as faculty by USC Human Resources.
  
  
• What items can I request?
  You can place a Book Delivery request on any Thomas Cooper Library, Business Library, Math Library, or USC Library Annex book that you are allowed to check out. Sorry, we cannot deliver Reference items, Special Collections items, Reserve items and/or other non-circulating items.
  Films should be requested through the Educational Film Library.
  If you need a book or journal volume that belongs to the Library Annex, we can request it for you and deliver it to you.
  If you need an article from a journal we own that is NOT at the Library Annex, please request it through Scan and Deliver.
  If you need a journal article that belongs to the Library Annex, you may request it from the Annex.  Electronic delivery of articles is available from the Annex.
  
  
• What if the item is checked out?
  Checked out items will be recalled for you. The item will be sent to you once it is available.
  
  
• How many items can I request at one time?
  You may request any number of items, but please be aware that requests with large numbers of items may require more time for processing and delivery.
  
  
• When, and how, can I place a Book Delivery request?
  You can place an online request at any time from the catalog by using our new Request button located in the top portion of the item's page (click here for more info). If your request is urgent, you may call the Circulation Department at 803-777-3145 when it is open.
  
  
• What happens when my request is submitted?
  By the next business day, Circulation staff will search for the requested item, but processing and packaging are then required. We will make every effort to process your request as quickly as possible, however delivery dates cannot be predicted, especially when material is not on the shelf.
  For the purposes of this service, business days are defined as Monday-Friday, 8am-5pm.
  
  
• How will you notify me when my items are ready?
  You will receive an email at your USC email address when your items have been processed by Circulation.
  
  
• What happens if there is a problem with my request?
  If you called us with your request, we will call you back if there is a problem. If you made your request from the online catalog, we will send you an email at your USC email address.