Interactive Presentation
This session gives participants ideas, examples, insights – and an immediate opportunity to put the information to work.

Participants learn about:

• The two main types of improvement projects – and when to use each
• The three key phases of every improvement project
• Which phase matters most – and why you need to get it right
• Essential tools and techniques for engaging an improvement team
• Which improvement actions have the greatest impact

Also in the session:

• Participants hear examples from across the university
• They spot opportunities for improvement in their own areas
• They can even come up with ideas for small improvement projects

Format:

• Ideal for groups that want to learn and improve together
• Tailored for 45-90 minutes
• Works well in person or online