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Enterprise Risk Management & Insurance

Insurance Claims Filing Procedure

Despite our office’s best efforts to protect the university’s physical, human and financial assets through risk mitigation, losses and claims may occur.

In the event of a loss or claim, please follow the following procedure:

  1. File or obtain a copy of the police report, incident report, emergency room report, or other documentation relevant to the claim or loss.
  2. Notify the Enterprise Risk Management and Insurance Office ASAP. Call 803-777-7103 during normal business hours to discuss the potential claim.
  3. Write a brief summary of the incident and email it to claims@mailbox.sc.edu. In your summary, include the following details:
    • who was involved
    • what happened
    • when the incident took place
    • where the incident occurred
    • how the incident occurred
    • your contact information
  4. Once the required documentation has been submitted, a claim will be filed. The insurer may assign the claim to an insurance adjuster. If an adjuster is assigned, cooperate with their requests for further documentation or additional information if needed.

Forms and procedures for workers' compensation.

Enterprise Risk Management & Insurance


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