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Organizational Excellence

Improvement Leader Projects

The following improvement projects were facilitated by participants in the USC Improvement Leader Program. Included are process improvement projects, resource optimization projects, and problem-solving initiatives.


2025-26

Morgan Bailey
Director of Programs
Anne Frank Center
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Kadejah Bethea
Senior Compliance and Tax Accountant
Office of the Controller - Tax
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Lauren Clark
Director
Office of Undergraduate Research
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Elizabeth Crane
Director of Career and Professional Development
Joseph F. Rice School of Law
See the presentation slides  •  View the presentation

Ellyn Domanico
Graduate Student Services Manager
iSchool Graduate Student Services
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Laura Faile
Academic Program Director
Palmetto College Columbia
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Justin Light
Director of Football Academics
Athletics
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Kimberley Massey
Senior Associate Director of Design Division of Marketing
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Stephanie McCarter
Asst. Director of Compliance and QC
Student Financial Aid and Scholarships
See the presentation slides  •  View the presentation  Posting soon!

Chavis McDonald
Director of Customer Experience and Change Management
Business Affairs
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J. Scott Parker
Communications Director
College of Information and Communications
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La Trice Small
Director of Institutional Assessment
OIRAA
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Manda GJ Fontenot Tuk
Business Operations Specialist
College of Education
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John Waters III
IT Business Data Analyst
Division of Human Resources
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Catherine Wiggins
Vice Dean for External Relations
College of Hospitality, Retail and Sport Management
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2024-25

Brie Dunn
Associate Dean for Assessment
College of Pharmacy
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Dana Woodward
Associate Director of Academic Affairs Communications
Communications and Marketing
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J. Daniel Jenkins
Associate Dean and Director of Graduate Studies
School of Music
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Dustin Roberts
Associate Director for Administration
University 101 Programs
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Ellery Brewbaker
Assistant Director for Civil Rights and Title IX
Office of Civil Rights & Title IX
See the presentation slides  •  View the presentation

Gina Spence
Program Advisor and Data Coordinator
Center for Integrative and Experiential Learning
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Holly Gentry
Assistant Director of Operations
Graduate School
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Katie Davison
Senior RGP/TL Classification and Comp. Analyst
Division of Human Resources
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Kelly DeShazo
Student Services Program Coordinator
Graduation and Retention Network
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Kendall Anderson, Jr.
Administrative Coordinator
College of Nursing
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Lauren Brown
Director of Professional Development
Division of Student Affairs and Academic Support
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Leroy Sims
Superintendent, Custodial Services
Facilities
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Lydia Ravindran
Benefits Business Analyst
Division of Human Resources
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Shannon Lackey
Grants Manager
College of Arts and Sciences
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Travis Weatherford
Business Manager
Molinaroli College of Engineering and Computing
Department of Civil & Environmental Engineering
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2023-24

Lindsey Cox
Director of Compliance and Tax
Office of the Controller
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Erin Daugherty
Director of Project Management Office
Division of Information Technology
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Maureen Derrick
Director, Student Conduct and Academic Integrity
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Lydia Frass
Director of Assessment & Online Learning
College of Arts and Sciences
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Kim Gore
Business and Office Manager
Continuing Education and Conferences
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Maegan Gudridge
Executive Director for Communications and Marketing
Division of Student Affairs and Academic Support
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Jessica McCormick
Director of Strategic Initiatives
College of Nursing
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Elizabeth Muth
Chief Administrative Officer
USC Alumni Association
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Alex Norwood
Senior Accountant
Facilities Administration and Finance
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Christy Stephens
Academic Program Manager
College of Arts and Sciences
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Amanda Therrell
Director
GARNET, Graduation and Retention Network
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Eric Tyler
Quality Assurance RN Coordinator and Accreditation Specialist
Student Health Services
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Mike Watson
Undergraduate Coordinator and Instructor
College of Hospitality, Retail and Sport Management
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Organizational Excellence


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