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College of Hospitality, Retail and Sport Management


Areas of Study

Our Faculty and Staff

School of Hotel, Restaurant and Tourism Management 

Drew Martin

Drew Martin, Ph.D., Director

Drew Martin serves as the Director for the School of Hotel, Restaurant and Tourism Management

Kevin Ayres

Kevin Ayres, M.S., B.S., Instructor

Kevin Ayres' areas of expertise are in small business startups, concession event management, food safety and sanitation (Serve-Safe instructor), airport operations.

David Cardenas

David Cardenas, Ph.D., M.S., Associate Dean of Academics, Assistant Professor and Research Associate

Dr. Cardenas serves as associate dean of academics and is a research associate for the Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development. His research interests include sustainable development, resident attitudes, and tourism education.

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Stephanie Charns, M.Ed., AAS, Chef Instructor

Stephanie Charns serves as chef instructor for the McCutchen House in HRTM. She received her M.Ed. in Education from University of North Carolina at Greensboro, Greensboro, N.C., and her AAS in Culinary Arts from Alamance Community College, Graham, N.C. Chef Charns’ current focus is the use of seasonal, local ingredients as well as creating gluten-free desserts.

Jessica Chavis

Jessica Pack Chavis, M.S., Instructor

Ms. Chavis a graduate of the HRTM Master’s program at USC and teaches courses in club management. She brings industry experience in clubhouse food and beverage areas.

Robin DiPietro

Robin B. DiPietro, Ph.D., M.B.A., B.S., Professor, Director of IIFRE

Dr. DiPietro is a professor as well as director of the International Institute for Foodservice Research and Education (IIFRE). Her research interests include multi-unit management in the hospitality industry and human resource issues related to foodservice management.

Glenna Gillentine

Glenna Gillentine, M.S., Internship Director

Ms. Gillentine serves as internship director and instructor for the School of Hotel, Restaurant and Tourism Management (HRTM). She supervises approximately 800 HRTM majors in their two required work experiences. Gillentine brings 17 years of experience in the travel and tourism industry as a cruise consultant / trainer and as a travel agent. She has lived in Japan and has travelled extensively throughout the United States, the Caribbean, Asia and Europe.

Cathy Gustafson

Catherine Gustafson, Ph.D., Associate Professor, C.C.M., C.H.E.

In addition to her teaching, Dr. Gustafson's research interests include private clubs and resorts, training and professional development, service excellence, food and beverage trends, retention of members/customers, employee engagement, including supervisory level.

Rich Harrill

Rich Harrill, Ph.D., Director, International Tourism Research Institute and Research Professor

Dr. Harrill serves as director for the International Tourism Research Institute and also as director for the International Tourism Research Institute. His research interests are in the areas of tourism planning and policy, destination marketing and management, tourism as an economic development tool, tourism in growth markets, Asia-Pacific tourism, and Caribbean tourism.

Brian Hay

Brian Hay, M.S., Sommelier, Director, Culinary and Wine Institute at Carolina

Brian Hay serves as director of the Culinary and Wine Institute at Carolina. His areas of expertise are in beverage management and restaurant operations.

Simon Hudson

Simon Hudson, Ph.D., Endowed Chair

Dr. Hudson serves as endowed chair of the Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development. His research focuses on tourism as a driver of economic development. His goals are to create a one-stop resource of advanced information and intelligence for tourism industry stakeholders and to improve South Carolina's competitiveness as a tourism destination.

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Walter Jackson, Production Chef

 

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Kawon "Kathy" Kim, Assistant Professor

Kathy Kawon received her Ph.D. in hospitality and tourism management from the Isenberg School of Management, University of Massachusetts, Amherst, Mass., in 2017. Prior to that, she received her M.A. in hotel and restaurant management from Conrad N. Hilton College, University of Houston, Houston, Texas, in 2011. In addition, she holds a B.S. in foods and nutrition / consumer science (Suma Cum Laude) from Ewha Womans University, Seoul, South Korea, in 2009.

Miyoung Jeong

Miyoung Jeong, Ph.D., Associate Professor

Dr. Jeong joined the School of Hotel, Restaurant and Tourism Management in August, 2015, as an associate professor. She teaches in the areas of advanced meeting management, 
hospitality technology, lodging operations and event management.

Bill Knapp

William R. Knapp, F.M.P., C.E.C., C.C.A., M.i.H.T.M., Interim Director McCutchen House, Executive Chef and Instructor

Bill Knapp serves as interim director of Mccutchen House as well as executive chef and instructor. His areas of professional expertise are menu management, purchasing, restaurant operations, food safety and sanitation, food systems and sustainability.

Marketa Kubicova

Marketa Kubickova, Ph.D., M.S., Assistant Professor

Dr. Kubickova's research interests mainly focus on competitiveness, hotel sustainability, the role of government, with special emphasis on developing countries.

Fang Meng

Fang Meng, Ph.D., Assistant Professor and Research Associate

Dr. Meng serves as assistant professor and research associate for the Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development. Her research areas of interest are destination marketing and management, tourism economic development, tourist behavior/experience and international tourism.

Brian Mihalik

Brian J. Mihalik, Ph.D., Professor

Dr. Mihalik is a professor with research areas in the investigation of global and mega-events such as the Olympic Games. He also researches the internationalization of Education.

Becky Moran

Becky Moran, Program Manager, McCutchen House

Becky Moran serves as program manager for the Mccutchen House and the Culinary and Wine Institute at Carolina.

Charles Partlow

Charles G. Partlow, Ph.D., Professor

Dr. Partlow's research areas of interest are strategy and management practices within the hospitality industry, and human resource issues related to quality management.

Georgia Petritsis

Georgia Petritsis, Program Coordinator

Georgia Petritsis attended Manhattanville College earning a B.A. in political science, and minor in history and sociology. Georgia worked in New York City for 10 years at the New York Philharmonic and The New York Botanical Garden where she was a fundraiser and event planner. Georgia brought her organizational expertise to the School of HRTM in 2012, where she helps administer the academic and financial operations of the Hospitality and Tourism programs. 

Scott Smith

Scott Smith, Ph.D., C.M.P., Assistant Professor

Dr. Smith's research interests are in the areas of revenue management, pricing in the hospitality industry, consumer's perceptions of fairness, utilizing advances in technology to improve the guest's experience.

Kevin So

Kevin Kam Fung So, Ph.D., Assistant Professor and Research Associate

Dr. So is an assistant professor and research associate in the Richardson Family SmartState Center of Economic Excellence in Tourism and Economic Development. His research interests focus on services marketing and brand management, with a special emphasis on service experience, customer engagement, electronic word of mouth, brand loyalty, and internal branding.

Sandy Strick

Sandy K. Strick, Ph.D., Professor and Director of Graduate Studies

Dr. Strick serves as professor and director of graduate studies. Her research interests are in the areas of employment diversity in the hospitality industry, wine tourism, wine marketing, and meeting and convention issues and trends.

Ercan Turk

Ercan S. Turk, Ph.D., Director, Alfred P. Sloan Foundation Center

Dr. Turk serves as the director for the Alfred P. Sloan Foundation Center at the College of Hospitality, Retail and Sport Management. His research areas of interest are tourism policy and development through sustainable tourism, quantitative analysis: international tourism and marketing research, and destination marketing and management.

Grace Yang

Li-Ting (Grace) Yang, Ph.D., C.H.E., Assistant Professor

Because of her extensive hotel executive experience, Dr. Yang has taught a wide range of hospitality management courses in several major hospitality programs including Taiwan and the U.S. Her research areas of interest are hotel management, hospitality accounting and finance, and human resources management.