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College of Hospitality, Retail and Sport Management


Faculty and Staff

Charles G. Partlow, Ph.D.

Title: Professor / Hotel, Restaurant and Tourism
Department: School of Hotel, Restaurant and Tourism Management
College of Hospitality, Retail and Sport Management
E-mail: partlow@hrsm.sc.edu
Phone: 803-777-4658
Fax: 803-777-1224
Office:

Carolina Coliseum, 1022-C

Charles Partlow

Background

Ph.D., Kansas State University, Manhattan, Kansas, 1987
M.S., University of Southern Mississippi, Hattiesburg, Miss., 1981
B.S., Mississippi State University, Starkville, Miss., 1979

Dr. Charles G. Partlow has more than 25 years of experience in hospitality management, consulting and education. He came to University of South Carolina as Director of Graduate Studies in 1990 and served two consecutive terms as chair of the School of Hotel, Restaurant and Tourism Management from 2004–2010. During that time he was instrumental in developing HRTM's Master of International Hospitality and Tourism Management and the Ph.D. in Hospitality Management degree programs. He was responsible for raising more than $3 million in donations, gifts, endowments, scholarships and grants.

Partlow spent 10 years as consultant to Burgundy Group, Inc., a firm specializing in management education technologies for the hotel industry and hospitality education. He is a member of the National Restaurant Association, the American Hotel and Lodging Association and the International Council on Hotel, Restaurant and Institutional Education and serves on numerous committees and special interest groups.

Dr. Partlow has received 10 service awards from USC Honors College, Office of Student Disability Services, and Division of Student Life, 5 service awards from the Educational Institute of the American Hotel and Lodging Association, Educational Foundation of the National Restaurant Association, Hospitality Information Technology Association, and Hospitality Finance and Technology Professionals and received the Presidential Lecturer Award, Kansas State University.

Dr. Partlow is an active researcher and writer with more than 70 article publications. He served three consecutive terms as executive co-editor of the Journal of Hospitality and Tourism Education, which won the prestigious Gold Leaf Award in 2002.

Research

Strategy and Management Practices Within the Hospitality Industry
Human Resource Issues Related to Quality Management

Teaching

HRTM 490—Hospitality Management Strategies
HRTM 730—Hospitality Systems and Policy

Honors and awards

  • Ten service awards from USC Honors College, Office of Student Disability Services, and Division of Student Life
  • Five service awards from the Educational Institute of the American Hotel and Lodging Association, Educational Foundation of the National Restaurant Association, Hospitality Information Technology Association, and Hospitality Finance and Technology Professionals
  • Presidential Lecturer Award, Kansas State University

 

Selected publications

Bender, B., Partlow, C., and Roth, M. (2008). "An examination of strategic drivers impacting U.S. multinational lodging corporations." Journal of International Hospitality and Tourism Administration. 9(3), 219-243.

Partlow, C. G., and Gustafson, C. M. (2005). "A comparison of strategic planning practices and environmental factors impacting country clubs and city clubs." Journal of Hospitality Management Practice, 7(1), 181-195..

Gustafson, C. M. and Partlow, C. G. (2003). "Environmental forecasting in American city clubs: An exploratory study using four case studies." International Journal of Hospitality and Tourism Administration, 4(3), 1-22.

Gustafson, C. M. and Partlow, C. G. (2002). "Environmental forecasting and strategic planning practices in private country clubs: An exploratory study." International Journal of Hospitality and Tourism Administration, 3(4), 61-76.

Partlow, C. G. (2002). "The Malcolm Baldrige National Quality Award and The Ritz-Carlton." in Managing for quality in the hospitality industry (2nd Ed.), Educational Institute of the American Hotel and Lodging Association: East Lansing, MI.

Kretz, D. R. and Partlow, C. G. (2001). "Student perceptions of the on-site foodservice industry as a career choice" Journal of Hospitality and Tourism Education, 13(1), 30-33.

Ayres, K. M. and Partlow, C. G. (1999). "Application of telemarketing in university foodservices." Journal of Restaurant and Foodservice Marketing, 3(2), 37-47.

Morse, S. C. and Partlow, C. G. (1999). "Assessing the demand for hospitality graduates in your state: Implications for enhancing program resources." Journal of Hospitality and Tourism Education, 11(4), 35--39.

Partlow, C. G. (1996). "Human resource practices of TQM hotels." Cornell Hotel and Restaurant Administration Quarterly, 37(5), 67-77.

Partlow, C. G., and Wencel, F. E. (1994). "Application of total quality management in contract foodservice." Journal of College and University Foodservice, 2(2), 3-14.

Partlow, C. G., and Strick, S. K. (1993). "Intergenerational contact in the hospitality workplace." Hospitality and Tourism Research Journal, 4(1), 75-87.

Partlow, C. G., (1993). "How Ritz-Carlton applies 'TQM.'" Cornell Hotel and Restaurant Administration Quarterly, 34(4), 16-24.

Partlow, C. G., and Gregoire, M. B. (1993). "Graduates' assessment of quality in graduate hospitality education." Hospitality and Tourism Education, 5(3), 53-56.

Partlow, C. G., and Gregoire, M. B. (1993). "Activities of hospitality management program administrators." Hospitality Research Journal, 16(3), 17-26.

Nettles, M. F., Gregoire, M. B., and Partlow, C. G. (1993). "Relevance of competencies to graduate education and experience in foodservice management." Journal of the American Dietetic Association, 93, 877-880.

Barrows, C. B., Partlow, C. G., and Montgomery, R.J. (1993). "Students' perception of careers in club management." Hospitality and Tourism Education, 5(4), 17-20.
Partlow, C. G., and Gregoire, M. B. (1991). "Comparison of current and expected roles of administrators in hospitality education." Hospitality and Tourism Education, 4(1), 46-48.

Partlow, C. G. (1990). "Graduate education in hospitality management: Implications for curriculum development." Hospitality Research Journal, 14(1), 23-33.

Nettles, M. F. and Partlow, C. G. (1990). "Comparison of job characteristics and motivating potential of jobs in school food service operations." School Food Service Research Review, 14(2), 108-113.

Partlow, C. G., Spears, M. C., and Oaklief, C. R. (1989). "Non-economic and economic benefits of continuing education for dietitians." Journal of the American Dietetic Association, 89(9), 1321-1324.

Partlow, C. G., Hearne, S. A., and MacLaurin, D. J. (1988). "A 'critical' look at student self-evaluation." Hospitality Education and Research Journal, 12(2), 47-54.

Professional affiliations

National Restaurant Association
American Hotel and Lodging Association
International Council on Hotel, Restaurant and Institutional Education