Many daily tasks are part of a larger process involving multiple people approving various transactions. For example, account funding changes and job changes all require approvals from a number of people. In the new system, designated people have the approver role, which gives them approval functionality.
The term "workflow" refers to processes that involve multiple users (including initiators and approvers) and the routing of information between the users. When an approver in the workflow approves a transaction in the system, it triggers a workflow notification via email to inform the next approver in the process of pending transactions.
Approvers are responsible for ensuring that all of the information for a transaction is correct and complete before clicking the approval button and sending it to the next person in the workflow.
Workflow Approvals (22 minutes)
This webinar explains the steps and screens that approvers use to review transactions.
Approvers have four selections after reviewing all the information for a given transaction: approve, hold (for when an approver needs additional time to learn more before approving the transaction), deny (which stops the transaction and sends an email to the initiator), and recycle (which sends an email to the initiator, with comments written by the approver that explain in specific terms what needs to be submitted for approval to proceed).
If you have questions after watching this webinar, write to CMTeam@sc.edu
If this is your first time using eLearning resources at this website, read this important eLearning tip sheet
eLearning – Workflow Approvals This self-paced eLearning shows how approvers access and take action on transactions via
the Affiliate Actions home page, the ePAF home page (Personnel Action Form), the Manage Benefits home page, and an emailed link (from an email they receive as part of the workflow for a given transaction).
Direct questions to CMTeam@sc.edu