Information Technology

Have a possessed printer spitting out paper? Software that refuses to update? Faculty and Staff have several ways to get on and off campus help that they need.

On Campus Hardware & Software

For non-critical issues (not preventing a class from being held), please submit a ticket to SUMTER-ITSupport@mailbox.sc.edu.

For critical issues, please contact the front desk and ask them to radio IT for immediate assistance. A critical issue is:

Classrooms not functioning properly
Job Interview Setup and Use (Skype, Microsoft Teams, etc...)
Network Access or Performance
Telephony Issues

Off Campus Access

Issues with Self Service, VIP, Blackboard, Email, etc., contact University Technology Services (UTS) at the Columbia Campus. UTS can reset passwords, walk you through multi-factor authentication problems and many other common website connectivity issues.