A transcript request is processed 2-3 days after receipt. If you have a financial
obligation to the university, a transcript will not be released.
Before You Order a Transcript
Follow the simple steps in this preorder checklist to make sure the process runs as smoothly as possible.
- Confirm that all grades and degrees have been posted to your record.
- Check the accuracy of your name. Complete a Name Change Request [pdf] if your name is incorrect.
- Confirm that you have no outstanding financial obligations to the university.
- Verify the accuracy of the recipient’s email address or mailing address.
Ordering a Transcript
If you’d like an official transcript, you can order one online. The university does not accept transcript requests via fax or email.
Students Who Know Their Self Service Carolina Login
If you are a current or past student who knows their Self Service Carolina username and password, you can order a transcript using Self Service Carolina.
Students Who Don't Know Their Self Service Carolina Login
If you are a current or past student who does not know their Self Service Carolina username and password, your transcript is available through Parchment Ordering Services.
Trouble Logging into Self Service Carolina
Due to a recent IT security upgrade, an additional step is required to login to many university systems including Self Service Carolina. All students, alumni, faculty, and staff now are required to complete the multifactor authentication process before being able to access Self Service Carolina. This is a one-time registration process that will enable you to access your account.
Processing and Shipping
Transcripts can be resent to the same address if not received after 15 days of shipping and up to 30 days from the initial shipping date.
To request a transcript via Parchment Ordering Services with expedited shipping, you must upload a pre-paid FedEx® shipping label printed online from FedEx. The registrar's office cannot charge your credit card or your FedEx account number for expedited shipping. See FedEx delivery options.
If you come to the registrar’s office in person to request a transcript, you can add
expedited shipping by bringing a pre-paid FedEx® shipping label. Requests received in the registrar’s office after 12:00 p.m. will be processed the
next business day.
Transcripts are mailed as first class international mail. There could be extended delays in receiving your transcript in some locations. In time sensitive situations, expedited shipment through FedEx is recommended. See instructions above for expedited shipping.