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Student Affairs and Academic Support

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Student Care and Outreach Team (Care Team)

For students who may be experiencing distress, we offer individualized assistance by providing support, helping identify networks of support, and offering referrals to resources. We are here to help. 

Submit a Student Care and Outreach Team (Care Team) Referral

If you are ever concerned about a student's health, well-being, or safety, submit a referral. In the event of an emergency, contact USCPD at 803-777-4215 or call 911.


Submit a Basic Needs Referral

If you or a student you know is experiencing challenges with access to adequate food, stable housing, clothing, academic materials, or other resource concerns impacting your wellness and ability to continue your education at USC, you are encouraged to complete this form.

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Schedule a Drop-In

If you are experiencing difficult circumstances and would like to speak with Care Team staff about helpful resources, or to consult about a student you are worried about, you are invited to come to drop-in hours (virtual or in-person).

Tuesday-Friday | 3:30-4:30 p.m.

To initiate a 15-minute drop-in appointment, please fill out this form and a Care Coordinator will be in touch.

Who is the Care Team?

The Care Team is a group of caring professionals dedicated to student success and well-being by identifying concerns, addressing those concerns with the student, and referring them to campus and community resources. The Care Team’s primary goal is to ensure that the student involved gains the necessary resources to remain successful academically and personally at USC. 

  • Alisa Liggett - Chair, Student Care and Outreach Team
  • Austin LaForest - Director of Student Care and Case Management
  • Mary Grace Raunikar - Care Coordinator
  • Victoria Anderson - Care Coordinator
  • Rachel Brasell - Basic Needs Coordinator

Feel free to reach us at for questions about submitting a referral, accessing campus resources, or learning more about the Care Team.

In addition to the Care Team staff listed above, the Care Team's membership includes leadership from the following departments:

  • Counseling and Psychiatry
  • USCPD and the Threat Management Team
  • Residence Life
  • Student Health and Well-Being
  • Student Conduct and Academic Integrity 
  • Faculty representation
  • Student Success Center

When to Make a Care Team Referral

If You Have Observed

  • Suicide attempt or talking about suicide
  • Illegal drug use
  • Disordered eating
  • Self-harming behaviors
  • Emotional distress
  • Substance use
  • Unusual behavior
  • Victimization
  • Grief
  • Emotional distress

Signs to Look For

  • Significant changes in energy
  • Frequent state of intoxication
  • Significant weight loss
  • Worrisome changes in hygiene
  • Noticeable cuts, bruises and burns
  • Sleeping in class or at other inappropriate times
  • Inappropriate emotional outbursts
  • Direct statements indicating distress
  • Expressions of hopelessness or suicide
  • Peer concerns for another student
  • Exaggerated personality traits (more withdrawn or animated than usual)
  • Deterioration in academic work
  • Disorganized or concerning performance
  • Repeated absences and missed assignments
  • Ranting or threatening emails
  • Continual seeking of special provisions

For general academic concerns, refer to the Student Success Center

Resources for students who have been referred:

There are a number of responses the Care Team may take when we receive a referral. After a review of concerns in the Care Team referral, we may give you a phone call to check-in and/or send you the information for a resource we believe may be helpful to you.

Other times, we may invite you to a meeting to speak one on one about the concern for you. The purpose of the meeting is to determine an action plan moving forward that will promote your well-being and success at USC. In some instances, the Care Team may ask you to participate in an assessment by Counseling and Psychiatry Services.

If you feel more comfortable having an advisor with you during the meeting, please invite them and we will make accommodations. This person can be a family member, parent, attorney, student, faculty or staff member. Please note that because the meeting is confidential, students must sign a release form [pdf] to permit the advisor to have access to the case.  

In some cases, the Care Team may schedule an appointment for you at Counseling and Psychiatry Services.

The assessment process generally consists of 1-2 hour-long sessions.  Counseling and Psychiatry will provide you and the Care Team with a treatment recommendation after your assessment. 

After receiving a recommendation from Counseling and Psychiatry, the Care Team may then schedule a Case Management Meeting to discuss the treatment recommendation, assist you in setting up appointments with your treatment provider, and answer any questions you may have.

If you are referred to an off-campus treatment facility, we will connect you with a Case Manager who will support you in finding a provider and ensure the proper documentation is provided to the Care Team.  For your first appointment at an off-campus treatment facility, take your insurance information and expect to complete initial paperwork and an assessment.

If you are providing proof of treatment after participating in the Care Team Process, or, if you are providing verification of treatment in order to bypass a Care Team assessment, please fill out the form linked below.

Treatment Verification Form

Transcripts and Scholarships

Care Team cases are not punitive and will not appear on your academic record or transcript. Case records are kept confidential and will not be shared without written permission, unless there is an immediate health or safety risk.

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