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Division of Information Technology

Governance

A strong and reliable Information Technology (IT) division is imperative to the success of the University of South Carolina. Input from a broad base of stakeholders is necessary to ensure IT services support the academic and research goals of the university. Several groups, made up of thought and opinion leaders from across the system, have been established to provide direct input in IT strategies and initiatives. 

Current Governance Groups

 

The Administrative Systems Council is a voting, decision-making body made up of leadership from Human Resources, Payroll, and Benefits. The council is responsible for the review and approval of projects and enhancements related to administrative systems such as PeopleSoft HCM. The group prioritizes projects across units and resolves conflicts between competing projects. They approve the administrative systems roadmap and recommend technology-related university policies to the Executive Steering Board.

Membership, 2022–23

Caroline Agardy - Vice President of Human Resources
Doug Foster - Vice President of Information Technology
Mandy Kibler - Controller

Charter:

ASC Charter
 

The Business Intelligence Council is the decision-making body to set priorities, monitor performance, and steer our efforts with data analytics, business intelligence, and reporting. The council meets four times a year or more frequently at its own direction. The senior-most institutional research/effectiveness officer for each senior campus and Palmetto College are ex officio members. One senior representative each for Finance, Human Resources, and Student Affairs are also represented. 

Membership, 2022-23:

Cheryl Addy - Intermin Executive Director of the Office of Institutional Research and Assessment
Stacey Bradley - Senior Associate Vice President for Student Affairs and Academic Support
Kelly Epting - Associate VP for Finance
Sammara Evans - Director of Institutional Planning and Research – USC Upstate
Stacy Lee - Human Resources Information Systems Manager
Brian Mallory - Director of Institutional Effectiveness and Research - USC Beaufort
Caroline Maulana - Business Intelligence Strategist 
Joseph G. Mews - Assistant Dean for Enrollment Management
Nicole Spensely - Director of Institutional Effectiveness, Research, and Compliance - USC Aiken

 

The Flagship Analytics Council (FAC) is the governance body that provides direction to accelerate and promote the use and availability of high-quality data and information, through the delivery and practice of strategic and tactical business intelligence, analytics, and reporting. The FAC has review and decision-making authority for analytics and business intelligence initiatives for the USC Columbia campus, its colleges, schools, key divisions and Palmetto College.   

Membership, 2021-22: 

Leadership:

Caroline Maulana - Program Manager, Business Intelligence Strategist, Division of Information Technology
Mike Kelly - Chief Data Officer

Academic Unit Members:

Lydia Frass - College of Arts and Sciences
Lisa Peterson - 
College of Education
Jammie Turner - 
College of Engineering and Computing
Sam Todd - 
College of Hospitality, Retail and Sports Management
Brytnee Leigh - 
College of Information and Communications
Lori Vick - 
College of Nursing
Brie Dunn - 
College of Pharmacy
Felissa Carter-More - 
College of Social Work
Libby Cross - Graduate School
Mark Ferguson - Moore School of Business
Liz Niehaus - School of Law
Kevin Bennett - School of Medicine - Columbia
Kathryn Johnson - School of Medicine - Greenville
Mike Laroche - School of Music
Thomas Holmes - Honors College
Stacy Winchester - University Libraries
Ken Cole - USC Lancaster
Chris Nesmith - USC Salkehatchie
Michael Sonntag - USC Sumter
Lee Morris - USC Union

Administrative and Service Unit Members:

Cheryl Addy - Academic Affairs and Provost
Jay Trussell - Development/Advancement
Derrick Meggie - Government Relations
Stacy Lee - Human Resources
Sabrina Andrews - Institutional Research - Columbia
Joe Mews - Institutional Research - Palmetto College
Roger Newman-Norlund - Research
Silvia Patricia Rios Husain - Student Affairs

*Members from the following areas will be named in the near future: Arnold School of Public Health, Athletics, Finance & Administration, Student Government, and Graduate Student Association.

 

The IT Security Advisory Committee includes approximately 20 members from academic and administrative areas, with a mix of both faculty and staff. The group provides advice to the Chief Information Security Officer regarding information security and how to best achieve the goals of the Information Security Program. It also promotes visibility of information security across the system.

 

The Teaching and Learning Technology (TLT) Advisory Committee serves as a high-level consultative body at the intersection of technology and teaching and learning. The committee guides policy and operations in all aspects of advancing technologies for teaching and learning consistent with our University mission and shared values of academic excellence, inclusivity, and student success.

Membership, 2022-23:

Cheryl Addy - Vice Provost and Dean of the Graduate School, USC Columbia 
Tena Crews - Professor, Sport and Entertainment Management, College of Hospitality, Retail and Sport Management , USC Columbia
Augie Grant - J. Rion McKissick Professor of Journalism, USC Columbia
Aisha Haynes - Assistant Director of the Center for Teaching Excellence, USC Columbia
Heather Heckman - Associate Dean for Technology, University Libraries, USC Columbia 
Jeff Hostilo - ex-officio; Executive Director of Teaching and Learning Technologies, Division of Information Technology, USC Columbia
Trena Houp - Interim Director, Office of Academic Programs, Associate Director, Office of Distributed Learning, USC Columbia
Sandra Kelly - Vice Provost and Dean of Undergraduate Studies, USC Columbia
Jed Lyons - Senior Associate Dean for Academic Affairs Mechanical Engineering Professor, College of Engineering and Computing, USC Columbia

Gary Moore - Assistant Dean for Academic Technology, School of Law, USC Columbia
Claudia Benitez-Nelson - Distinguished Professor, Associate Dean for Instruction, Community Engagement, and Research, College of Arts & Sciences, USC Columbia

 

ln Spring 2019, the unITe working group was established as a collaborative effort of colleges and departments across the system. The purpose of unITe is to collectively define and implement a portfolio of projects designed to enhance the efficiency and effectiveness of the collective IT function across the system. 

The unITe group is currently working together and with the CIO on the following projects:

  • Panapto video course management software
  • Dynamic Forms
  • Sprints
  • Video Conference software/hardware asset analysis
  • Professional development and training opportunities for IT staff across the system

Membership, 2022-23:

Glenn Bunton University Libraries
Jill Chappell-Fail College of Information and Communications
Doug Cogdell - College of Hospitality, Retail, and Sports Management
Bob Dyer Palmetto College
Dan Garwood USC School of Medicine, Greenville
Thomas Holmes Honors College
Tom Johnson Arnold School of Public Health
Matt Joy College of Education
Charles Kerns Moore School of Business
Gary Moore, Chair School of Law
David Mullaney - College of Arts and Sciences
Daniel Patrick - University Athletics
Christian Price College of Pharmacy
David Rodriguez College of Social Work
Jason Trenary School of Music
Ryan Webber College of Nursing
Ronni Wilkinson College of Engineering and Computing

Charter

 

The Student Advisory Committee is an officially chartered group of the Student Government Association. Comprised of 10-15 members representing a variety of disciplines and majors, the group meets with the Vice President for Information Technology four times per academic year. The committee allows central IT to share developments and updates, and gain valuable input. Students are also encouraged to share ideas and ask questions about IT initiatives. The students are then charged with sharing information they learn with their peer groups.

 

The Student Systems Council is a voting, decision-making body made up of representatives that work directly with students. The Council is responsible for the review and approval of projects and enhancements related to student systems such as Banner and my.sc.edu. The group prioritizes projects across units and resolves conflicts between competing projects. They approve the Student Systems roadmap and recommend technology-related university policies to the Executive Steering Board.

Membership, 2022–23:

Chris Clark, Comprehensive Universities/Palmetto College Representative – Director of Technology Operations, USC Aiken
Joey Derrick - Director of Financial Aid
Aaron Marterer - University Registrar
Nicole Pressley - University Bursar
Renee Snedecor, Administrator - Student Systems Program Manager, Division of Information Technology
Mary Wagner - Associate Vice President for Enrollment Management and Executive Director of Undergraduate Admissions
Tom Vrana – Executive Director of Application Services, Division of Information Technology

Charter [pdf]
 

The Technical Review Board (TRB) is one of several governance bodies formed by the CIO that consists of business, finance, and technology leaders in the eight-campus system. The TRB works to develop enterprise technology standards and oversees their adoption.  The TRB represents centralization of authority for evaluating existing and proposed IT investments and operates under direction provided by University Policy IT 1.00 and the CIO. 

The TRB reviews all existing and proposed IT initiatives and IT purchases and evaluates each to make recommendations to individual units, the DoIT, and the CIO, as appropriate.  

TRB goals:
  • Defining sustainable enterprise architectural standards for technology deployments
  • Shaping the adoption of technology standards
  • Reducing technology duplication
  • Optimizing the investments in both technology and the associated human resources
Expected outcomes include: 
  • A thorough review of existing and proposed IT deployments and initiatives
  • Advancement or deferment of purchase requests for technology
  • Definition and documentation standards to the Technical Resource Manual

Core Leadership, 2022-23:

Joyce Shealy - Chair, Demand and Resource Manager, Division of Information Technology
Bob Dyer - Director of Information Technology, Palmetto College
Doug Foster - CIO and Ex-Officio member, Division of Information Technology
Jeff Hostilo - Executive Director of Collaborative Technology and Academic Support, Division of Information Technology
Jessie O'Connor - Systems Architect, Division of Information Technology
Daniel Patrick - Director of Information Technology, Athletics
Paul Sagona - Executive Director of Research Computing, Division of Information Technology
Genise Scott  - Security Architect, Division of Information Technology
Tom Vrana – Executive Director of Application Services, Division of Information Technology
Ronni Wilkinson - Director of IT Services, College of Engineering and Computing 

Business Leadership, 2022-23

Glenn Bunton - Director of Library & Information Technology, University Libraries
David Mullaney - IT Director, College of Arts and Sciences 
Gary Moore - Assistant Dean for Information Technology, School of Law 
Austin Montford - Director of Technology Operations, Beaufort Campus

Financial Leadership, 2022-23

Scott Kaplan - CFO, College of Hospitality, Retail and Sports Management
Sharon Guess - Senior Director of Administration and Student Finance, Moore School of Business
Mary Peak - Assistant Dean of Finance, School of Music 

Technical Leadership Subject Matter Experts (SMEs) 

Marshall Hollis - Infrastructure Administrator, College of Engineering and Computing
Christian Price - Director, Instructional and Information Technology, College of Pharmacy

 
The CIO Roundtable is made up of Chief Information Officers from all four-year campuses within the USC system. The group meets to discuss ways to improve IT services across the system. 

If you would like to become involved in an IT governance group, or you have additional questions, contact Liz Shirkey, Executive Director of IT Transformation at shirkey@mailbox.sc.edu.

 

Governance Structure

There are three types of governance groups: advisory committees, councils, and boards. Advisory committees are non-voting groups that meet to brainstorm ideas and offer suggestions and input on IT projects. Councils have voting rights and responsibility for resource allocation. The IT Executive Board is comprised of university officials and not only has voting rights, but final authority on decisions. 


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