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University Technology Services


Outages and Events

Email and Calendaring

Outage/Event History

Date Status Notes
Faculty/Staff Email (Exchange)
11/12/2017
09:00 AM - 04:34 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will perform maintenance on the enterprise Exchange email servers. During the maintenance, there should be no impact to email.
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Student Email (Exchange Online)
10/16/2017
06:00 AM - 08:02 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be adding FireEye Email Threat Prevention (ETP) to student email. For more information about this change, please review the Knowledge articles at https://scprod.service-now.com/kb_view.do?sysparm_article=KB0010365 and https://scprod.service-now.com/kb_view.do?sysparm_article=KB0010352
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Student Email (Exchange Online)
09/20/2017
07:10 PM - 08:26 AM
  • Sep 20, 2017 @ 7:43 pm: DOIT has found and corrected an automated DNS security system. We will continue to monitor the situation.

Emergency

An unplanned outage to a critical system.

We are having intermittent issues with portal.office.com. It is not correctly presenting the web portal and not allowing students into their email. DOIT is looking into the issue.
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Faculty/Staff Email (Exchange)
Student Email (Exchange Online)
08/11/2017
08:20 AM - 08:47 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Email is experiencing issues with both the Outlook client and webmail.sc.edu. DoIT technicians are investigating the issue.
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Faculty/Staff Email (Exchange)
07/20/2017
11:00 AM - 11:27 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

The SonicWall anti-spam server (myspam.sc.edu) is not responding.
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Student Email (Exchange Online)
06/26/2017
10:00 AM - 03:42 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will be implementing a new email protection service for the student Office 365 email system. The new system will be put in test mode and will not affect any users or email.
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Faculty/Staff Email (Exchange)
06/13/2017
09:35 PM - 07:17 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology is currently experiencing issues with external emails. Technicians are working on the issue.
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Faculty/Staff Email (Exchange)
05/13/2017
09:00 AM - 02:32 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

University Technology Services will perform email migrations for fac/staff who are also students.
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Student Email (Exchange Online)
05/12/2017
07:30 AM - 02:32 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

University Technology Services will perform maintenance on the Office 365 and enterprise Exchange email system.
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Faculty/Staff Email (Exchange)
Student Email (Exchange Online)
05/12/2017
07:00 AM - 02:23 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the Office 365 email system.
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Faculty/Staff Email (Exchange)
05/07/2017
09:00 AM - 07:08 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the university Active Directory and Exchange email system.
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Faculty/Staff Email (Exchange)
04/27/2017
09:00 AM - 02:34 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Exchange email system.
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Faculty/Staff Email (Exchange)
04/21/2017
08:00 AM - 03:14 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Exchange email system.
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Faculty/Staff Email (Exchange)
04/20/2017
05:00 PM - 06:46 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Active Directory schema.
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Faculty/Staff Email (Exchange)
04/19/2017
05:00 PM - 06:01 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Exchange email system.
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Student Email (Exchange Online)
03/30/2017
01:00 PM - 09:25 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the server syncing data to Office 365.
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Faculty/Staff Email (Exchange)
03/12/2017
09:00 AM - 04:07 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will perform maintenance on the enterprise Exchange email servers.
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Faculty/Staff Email (Exchange)
03/07/2017
01:00 PM - 02:47 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will move the alias email addresses to the enterprise Exchange email system.
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Faculty/Staff Email (Exchange)
12/21/2016
12:00 PM - 04:34 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

University Technology Services will update the email alias system.
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