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University Technology Services


Outages and Events

Learning Management and Assessment Systems

Outage/Event History

Date Status Notes
Blackboard
04/27/2018
02:00 AM - 09:34 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard on 4/27/18 from 2:00 AM to 6:00 AM. Service interruption is possible.
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Blackboard
04/17/2018
08:25 PM - 08:39 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Blackboard Managed Hosting will perform emergency maintenance on their internal datacenter.
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Blackboard
04/17/2018
11:25 AM - 08:40 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some off-campus users are not able to access Blackboard.
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Blackboard
04/17/2018
04:45 AM - 04:55 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

At 3:30 AM users going to blackboard.sc.edu are getting a message that the site cannot be reached. The issue was resolved by 4:45 AM. Users are able to access Blackboard.
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Blackboard
04/13/2018
02:00 AM - 09:29 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard to address a security vulnerability.
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Blackboard
04/12/2018
07:00 AM - 08:58 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Division of Information Technology will perform maintenance on Blackboard by removing unsupported themes.
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Blackboard
04/03/2018
11:25 AM - 03:20 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Blackboard is performing maintenance on SafeAssign from 11:30AM EDT and concluding around 5:00PM EDT to correct issues after the AWS migration. At the beginning of the migration, there will be a 5-10 minute period of intermittent availability of the service. Papers submitted during this short window of downtime will need to be resubmitted, however, any papers submitted after the start of the migration will be queued for processing until the migration is fully complete.
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Blackboard
04/02/2018
03:00 AM - 01:12 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

On April 2, 2018, from approximately 3 AM to 10 AM, Blackboard will be performing scheduled maintenance on SafeAssign. During this time, the service will be unavailable to accept papers and any student submissions made during this period will not receive Originality Reports.
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Blackboard
03/16/2018
03:30 PM - 04:30 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be performing maintenance on Blackboard.
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Blackboard
02/22/2018
07:00 AM - 08:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will be performing maintenance on Blackboard.
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Blackboard
02/20/2018
07:00 AM - 08:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

The Division of Information Technology will be performing maintenance on Blackboard.
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Blackboard
02/16/2018
02:00 AM - 01:35 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard. A service interruption is possible during the maintenance.
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Blackboard
02/15/2018
02:00 AM - 06:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will be performing maintenance on Blackboard.
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Blackboard
02/13/2018
02:00 AM - 06:00 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will be performing preventative maintenance on Blackboard.
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Blackboard
02/07/2018
02:00 AM - 08:43 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard to improve performance. There will be no downtime to Blackboard during this maintenance.
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Blackboard
02/05/2018
11:30 AM - 11:45 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some Blackboard users are experiencing slowness when trying to access the system. DoIT and Blackboard Managed Hosting are looking into the issue.
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Blackboard
01/20/2018
12:00 AM - 09:52 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard. Periods of intermittent connectivity are possible during the maintenance.
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Blackboard
12/21/2017
03:30 AM - 12:09 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting and DoIT will upgrade Blackboard starting at 3:30 AM on December 21, 2017.
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Blackboard
12/02/2017
06:00 AM - 10:16 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

WyliePLUS will perform service enhancements. WileyPLUS content accessed through Blackboard will be unavailable during this time. Blackboard will be available during this maintenance period.
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Blackboard
12/01/2017
02:00 AM - 09:08 AM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will perform emergency break/fix maintenance and Blackboard may experience a brief interruption in service. SafeAssign clients should also be aware this maintenance could potentially impact submissions and services.
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Blackboard
11/18/2017
12:00 AM - 12:39 PM
No updates available at this time.

Planned Change Outage

A change to a system that causes an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard. During the maintenance there will be an outage to Blackboard but not for the entire change window.
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Blackboard
09/15/2017
06:00 PM - 08:51 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Enhancements for Blackboard and student integrations will be applied and processed by Blackboard the next morning.
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Blackboard
06/30/2017
07:00 AM - 10:21 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard.
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Blackboard
06/29/2017
02:00 AM - 09:11 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard. There will be no downtime to Blackboard during this maintenance.
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Blackboard
06/22/2017
08:00 AM - 12:29 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard.
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Blackboard
06/08/2017
07:00 AM - 08:50 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

The Division of Information Technology will perform maintenance on Blackboard.
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Blackboard
05/25/2017
04:00 AM - 10:44 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard.
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Blackboard
05/23/2017
02:10 PM - 04:17 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Some Blackboard users whose accounts are created in the Auxiliary ID Manager are not able to log into Blackboard.
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Blackboard
05/23/2017
12:45 PM - 01:09 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

DoIT will perform maintenance on Blackboard. No downtime required.
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Blackboard
04/29/2017
11:35 AM - 02:38 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Blackboard is experiencing delays processing assignments in SafeAssign. Below is the latest status update from Blackboard. "Blackboard SafeAssign continues to experience high paper load. We are seeing delays in paper processing time up to 20 hours. We apologize for any inconvenience these delays may be causing." Blackboard technicians are working to resolve the problem.
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Blackboard
02/28/2017
04:50 PM - 07:25 AM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Two Blackboard tools, Crocodoc Inline Grading and REEF Polling, are unavailable due to an Amazon Web Services outage. Amazon technicians are working to restore services.
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Blackboard
02/24/2017
07:00 AM - 10:28 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting will perform maintenance on Blackboard. There will be no downtime, but a rolling restart is required.
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Blackboard
02/16/2017
07:00 AM - 09:20 AM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

UTS will perform maintenance on Blackboard.
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Blackboard
01/06/2017
03:20 PM - 11:48 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

Students have become disabled in Blackboard. UTS is working on resolving the problem.
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Blackboard
01/05/2017
12:10 PM - 03:20 PM
No updates available at this time.

Emergency

An unplanned outage to a critical system.

UTS will perform maintenance on Blackboard. There will be no downtime.
View Details
Blackboard
12/18/2016
12:30 AM - 07:32 PM
No updates available at this time.

Planned Change

A change to a system that does not cause an outage.

Blackboard Managed Hosting and UTS will upgrade Blackboard.
View Details
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