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College of Information and Communications

Research Roundup

Each month, the CIC recognizes faculty and graduate student excellence by compiling a list of all publications, grants, awards and more.



Dr. McKeever and Dr. Lynette Holman, an associate professor at Appalachian State University, received the Top Faculty Paper Award in the Communication Theory and Methodology Division at AEJMC

Dr. Pellizzaro received the Guido Stempel Award for her paper, “TV Anchors and Reporters' Use of Emotional Labor: Professional Control Over Personal Health Disclosures Online.” This annual award is given to the top-ranked paper submitted to AEJMC’s Graduate Student Interest Group.

Dr. Mortensen received the 2019/2020 AEJMC Excellence in Visual Education Award.

Dr. Overton was named 2019 Educator of the Year by the South Carolina Public Relations Society of America. 


SHANNON BOWEN and YICHING ZHU (2018 Ph.D. graduate)

Citation: Bowen, S. A. & Zhu, Y. (2019). Ethical questions, quandaries, and quagmires in political communication and a framework for moral analyses. In J. Strömbäck & S. Kiousis (Eds.), Political Public Relations. Concepts, Principles, and Applications. New York: Routledge. 


Dr. Habib, along with Tomas Vogel and Jorge Villegas, published “Creative Thinking: Insights from Educators.”

Abstract: Using a Grounded Theory methodology, this study found three main themes: The Journey, The Motivated Learner, and Safety (safe environment). The findings suggest to educators and practitioners alike that acquiring, practicing, and mastering creative thinking skills requires an integrated pedagogical strategy that focuses on individual students, culture, social interactions, and creative collaboration.

Citation: Thompson, K. M., Muir, R., & Qayyum, A. (2019). Australian library job advertisements: Seeking inclusion and diversity. iConference 2019 Papers Proceedings.

Abstract: A growing body of literature is drawing our attention to on diversity in librarianship, arguing for improved diversity through better recruitment, retention, and career advancement of minority professionals. While much of the discussion about diversity in libraries is taking place in United States, this article attempts to extend the discussion, bringing attention to diversity in Australian librarianship through analysis of Australian library job ads. This article uses content analysis of 96 Australian job ads posted from 22 January to 3 February 2018 in key Australian library job search engines. The analysis focuses on how diversity is reflected in these ads, with a content analysis of wording focused on inviting diversity in terms of ability/disability, ethnicity and language, and gender and sexuality.

Citation: Moscowitz, David. “Mass Media, ‘Team’ Work, and Athletics in Yoga Representation.” Eastern Communication Association annual meeting (Applied Communication Division), Providence, Rhode Island; April 11, 2019.

Dr. Karami has investigated 4.5 million tweets to disclose the economic reasons behind the popularity pf Senator Bernie Sanders in 2016. This paper was published in the proceeding of the iConference 2019 (acceptance rate=37%) in Washington DC. This research was supported by the South Carolina Alliance for Minority Participation and the Science Undergraduate Research Fellowships and Exploration Scholars Program programs at the University of South Carolina.

Citation: Karami, A., & Elkouri, A. (2019). Political popularity analysis in social media. In International Conference on Information (pp. 456-465). Springer, Cham.

Abstract: Popularity is a critical success factor for a politician and her/his party to win in elections and implement their plans. Finding the reasons behind the popularity can provide a stable political movement. This research attempts to measure popularity in Twitter using a mixed method. In recent years, Twitter data has provided an excellent opportunity for exploring public opinions by analyzing a large number of tweets. This study has collected and examined 4.5 million tweets related to a US politician, Senator Bernie Sanders. This study investigated eight economic reasons behind the senator’s popularity in Twitter. This research has benefits for politicians, informatics experts, and policymakers to explore public opinion. The collected data will also be available for further investigation.

Dr. Karami has analyzed millions of tweets to recognize exercise related patterns. This paper was published in the proceeding of the iConference 2019 (acceptance rate=37%) in Washington DC.

Citation: Karami, A., & Shaw, G. (2019). An exploratory study of (#) exercise in the Twittersphere. iConference 2019 Proceedings.

Abstract: Social media analytics allows us to extract, analyze, and establish semantic from user-generated contents in social media platforms. This study utilized a mixed method including a three-step process of data collection, topic modeling, and data annotation for recognizing exercise related patterns. Based on the findings, 86% of the detected topics were identified as meaningful topics after conducting the data annotation process. The most discussed exercise related topics were physical activity (18.7%), lifestyle behaviors (6.6%), and dieting (4%). The results from our experiment indicate that the exploratory data analysis is an effective approach to summarizing the various characteristics of text data for different health and medical applications.

Citation: Tu-Keefner, F., Liu, J., Lyons, D., Hobbs, A., & Hull, C. (2019). Preparing future librarians and current information professionals to lead libraries in times of crisis. Paper abstract submitted to the IFLA Education and Training Section meeting at the World Library and Information Congress 2019, Athens, Greece, August 24-30, 2019.

Abstract: A group of LIS educators teaming up with graduate students in an LIS program and professional librarians have conducted multiple research projects examining phenomena related to public libraries and their community engagement in times of disaster. This paper documents how the research findings have been integrated into curriculum and continuing education programs that can be delivered in both traditional classroom and distance learning environments in an LIS program. The ultimate goal is to use research findings from these studies to develop a theoretical framework that can support further research on the value of public libraries as legitimate partners of public health and government agencies and to develop guidelines that can help public librarians provide essential information services to their communities in times of crisis.

Dr. McKeever and Dr. Lynette Holman from Appalachian State authored the paper "Priming Postpartum Prejudice: Comparing Media Effects and Embodied Risk to Accessibility of Mental Illness Concepts," which has been accepted for presentation at the 2019 AEJMC Conference in Toronto and won a top paper award (Communication Theory and Methodology Division).

Citation: Holman, L. & McKeever, R. (2019). Priming Postpartum Prejudice: Comparing Media Effects and Embodied Risk to Accessibility of Mental Illness Concepts. Paper to be presented at the Annual Meeting of the Association for Education in Journalism and Mass Communication (Communication Theory and Methodology Division), Toronto, Canada.

Abstract: This two-experiment study (N = 581) sought to determine whether an exemplar of moderate maternal mental illness could trigger higher perceptions of risk than one’s pregnancy status. The findings suggest that the provocation of the exemplars alone was not influencing perceptions of risk at nearly the same strength as one’s pregnancy status. Rather, it is the participants’ own prejudice against mental illness and embodiment of risk that is driving most effects, including downstream avoidance behavior.

JUNGMI JUN and JOON KIM (Ph.D. student)
E-cigarette Communication on College Websites: The Risk, Campus Policy, and Cessation Support was accepted to AEJMC 2019.

Citation: Jun, J., & Kim, J. (2019). E-cigarette communication on college websites: The risk, campus policy, and cessation support. Accepted to Association for Education in Journalism and Mass Communication. Toronto, Canada

Citation: Jun, J. Kim, J., Choi, M., & Heo Y. (2019). Cancer coverage in Korean American community newspapers: Source nationality and its relationship with cancer prevention and screening information. Accepted to Associations for Education in Journalism and Mass Communication. Toronto, Canada.

Robinson co-authored a paper, "The Trouble With 'True Threats,'" which was accepted by the Law and Policy Division for the upcoming AEJMC Conference and was awarded the Second-Place Faculty Paper Award in the division.

Citation: Robinson, E. and Smith, M. "The Trouble With 'True Threats,'" 2019 AEJMC Conference, Toronto.

Abstract: With abusive language endemic online, the U.S. Supreme Court’s decision in Elonis v. United States did not resolve many issues in determination whether a statement is a “true threat.” In the absence of guidance, courts have applied various factors to rule in these cases. This paper quantifies and analyzes how courts have applied these factors in various cases, showing the need for clear standards for what communication can be considered “true threats.” 

Citation: Kim, J., Lee, S., & Jun, J. (2019). Who is responsible for campus sexual assaults? Attributions of responsibility and college students’ perceived risk and willingness to engage in preventive behaviors. Accepted to Association for Education in Journalism and Mass Communication. Toronto, Canada

“TV Anchors and Reporters' use of Emotional Labor: Professional Control Over Personal Health Disclosures Online” submitted to AEJMC.

Abstract: Using the theoretical lens of emotional labor, this study performs a qualitative content analysis of 24 TV broadcast journalists’ disclosures of personal health-related issues on their professional social media pages – Facebook, Twitter, and Instagram. Findings indicate that emotional labor was negotiated and learned journalistic skills were employed in various ways, indicating control over the content. These findings raise concerns that these controlled narratives can influence an audience understanding of health-related issues.


AEJMC conference paper
Citation: Overton, H.K., Choi, M., Weatherred, J., & Zhang, N. (2019, August). Testing the viability of emotions and issue involvement as predictors of CSA response behaviors. Paper accepted for presentation at the Association for Education in Journalism and Mass Communication Annual Conference, Mass Communication and Society Division, Toronto, CA.

AEJMC conference paper

Citation: Wu, L., & Overton, H.K. (2019, August). Native CSR advertising: How does advertising recognition influence the public’s response to proactive and reactive CSR? Paper accepted for presentation at the Association for Education in Journalism and Mass Communication Annual Conference, Advertising Division, Toronto, CA.

AEJMC conference paper

Citation: Kim, J.K., Overton, H.K., Bhalla, N., & Li, J-Y. (under review). Nike, Colin Kaepernick, and the Politicization of Sports: Examining Perceived Organizational Motives and Consumer Responses. Paper submitted for presentation at the Association for Education in Journalism and Mass Communication Annual Conference, Sports Communication Interest Group, Toronto, CA.


Paper to be presented at Association for Education in Journalism and Mass Communication (AEJMC) 2019 National Conference, Toronto, Canada.

Citation: Jang, S. M., Heo, Y-J., McKeever, R., Moscowitz, L., & Moscowitz, D. (2019, August). Inferential statistical analysis with Inaccurate self-reports Comparing correlational outcomes with self-reported and logged mobile data. Accepted to present at the AEJMC.

Abstract: Research on the social and psychological effects of mobile phone use primarily employs self-report measures. However, recent findings suggest that such data contain a significant amount of measurement errors. The key question of this study is not only to examine discrepancies between survey and logged data, but also to compare correlational outcomes resulting from two different measures. Two hundred ninety seven college students participated in this study by providing both self-reported and digital trace data of daily minutes of screen time and number of phone screen unlocks over seven days. We specifically examined correlations between smartphone use and four social variables, including bridging, bonding, well-being, and problematic use of smartphone. The results indicate that the effect sizes of correlations using self-reported data are in fact smaller compared to inferential statistical results with logged data. Theoretical and methodological implications are discussed.


Paper accepted at the Association for Education in Journalism and Mass Communication (AEJMC) National Conference, Toronto, Canada.

Citation: McKeever, B.W., Choi, M., Walker, D., & McKeever, R. (2019, August). Gun Violence as a Public Health Issue: Where do we go from here in terms of media advocacy? Paper accepted at the Association for Education in Journalism and Mass Communication (AEJMC) National Conference, Toronto, Canada.

Abstract: Recently there has been a push to reframe gun violence as a public health issue. An online survey (N=510) helped study media advocacy, frame salience, and frame adoption. Findings revealed gun control and gun rights are salient, and television and social media are popular sources of gun violence information. Individuals are being held responsible, the NRA is the most recognized organization, and background checks were the most prominent solution. Theoretical and practical implications are discussed. 

ROBERT MCKEEVER, JOON KIM (Ph.D. student), JIM THRASHER (Arnold School professor) and YOOJIN CHO (Arnold School graduate student)

Paper accepted to present in Visual Communication Division at AEJMC.

Citation: Kim, J. K., Thrasher, J.F., McKeever, R., & Cho, Y. J. (2019, August). The visual effects of electronic cigarette warning statement features on harm perceptions of e-cigarette among young adults. Paper to be presented at Association for Education in Journalism and Mass Communication (AEJMC) National Conference, Toronto, Canada.

Abstract: This study investigates young adults’ reactions to varying electronic cigarette (e-cigarette) warning statements. The results of a 3 (warning statement size: 30%, 50%, or 70% of magazine advertisement surface) by 2 (warning statement background: white or yellow) between-subject experiment (N = 320) with one nonfactorial control condition (advertisement with no warning statement) indicate that enlarged and yellow warning statements increased viewers’ perceived harm of e-cigarette use and in turn decreased their susceptibility to e-cigarette use.


Accepted at AEJMC: Cost-efficient, Copious, and Not-So Credible? An examination of the credibility of staff and stock photography.

Citation: Mortensen, T., McDermott, B., and Ejaz, K (2019). Cost-efficient, Copious, and Not-So Credible? An examination of the credibility of staff and stock photography. Paper accepted to the Association for Education in Journalism and Mass Communication. Toronto, ON 


Paper accepted to AEJMC 2019: U.S. front-pages: Visual news values in wire versus non-wire photographs.

Citation: Lough, K. & Mortensen, T. (2019). U.S. front-pages: Visual news values in wire versus non-wire photographs. Paper accepted to the Association for Education in Journalism and Mass Communication. Toronto, ON 


Citation: Conference paper accepted to AEJMC 2019: Photographs’ Role in Creating an Online Social Movement in Kuwait: A Case Study of Manshoor Blog Using Visual Frame Alignment Process


Citation: Boling, K., Hull, K., & Moscowitz, L. (2019, August). Missing or just missed? Mediating loss in the Missing Richard Simmons podcast. Paper to be presented at Association for Education in Journalism and Mass Communication (AEJMC) 2019 National Conference (Cultural and Critical Studies Division), Toronto, Canada.

KEVIN HULL and MILES ROMNEY (former faculty member)

Citation: Johnson, R., Romney, M., Hull, K., & Pegoraro, A. (2019, August). Shared space: How North American Olympic broadcasters framed gender on Instagram. Paper to be presented at Association for Education in Journalism and Mass Communication (AEJMC) 2019 National Conference (Sports Communication Interest Group), Toronto, Canada.

KEVIN HULL and MILES ROMNEY (former faculty member)

Citation: Hull, K., & Romney, M. (2019, August). Welcome to the big leagues: Exploring rookie sports broadcasters’ adjustment to new careers. Paper to be presented at Association for Education in Journalism and Mass Communication (AEJMC) 2019 National Conference (Internship and Careers Interest Group), Toronto, Canada.



“Yes, No, Maybe” was screened at the Creativity Conference at SOU. Dr. Habib and Thomas Vogel from Emerson College discussed the film with the audience. “Yes, No, Maybe” explores the creative process, how students perceive themselves (as creatives or not) and different educational approaches. 


Out of 71 applicants, Dr. Pellizzaro was one of 20 doctoral students and early career faculty to be accepted as a PhDigital Bootcamp Fellow. The bootcamp is supported by the John S. and James L. Knight Foundation. The PhDigital Bootcamp prepares mass communication future faculty to lead curriculum innovation in virtual reality and 360 video, drones, data, social media, coding, multimedia storytelling and media innovation. The program is an online/in-person hybrid, with the in-person workshop held in the Media Innovation Lab (MILab) on the Texas
State University campus in San Marcos.

Dr. Pellizzaro was selected as a Kopenhaver Center Fellow for 2019. Sponsored by the AEJMC Commission on the Status of Women, the Lillian Lodge Kopenhaver Center for the Advancement of Women in Communication at Florida International University and the AEJMC Council of Affiliates, this seventh annual workshop is designed to help junior women faculty members move forward in their careers through mentoring, networking and preparing for tenure and promotion and administration or other leadership positions. In addition to the training and networking at this workshop, fellows take part in activities of both the CSW and the Kopenhaver Center during the year and receive publications of both groups. They will also be invited to reunite with previous cohorts to network at subsequent conventions. 



Drs. Jun and Tu-Keefner received the CIC Research Collaborative Grant for a research project titled "Enhancing Young Adults’ E-cigarette Information Literacy: A Pilot Test of Interactive Digital Content and Academic Library Intervention."


Drs. Jun, Mohammadi and Thompson received the CIC Research Collaboration Grant for a research project titled “How Do Vaping Myths/Misinformation Circulate on Social/Digital Media?”



Citation: Kitzie, V.L. (2019). “That looks like me or something I can do”: Affordances and constraints in the online identity work of US LGBTQ+ millennials. Journal of the Association for Information Science and Technology. 10.1002/asi.24217

Abstract: This article examines how search engines and social‐networking sites enable and constrain the identity‐related information practices of lesbian, gay, bisexual, transgender, and queer (LGBTQ+) millennials in the United States. I employ affordances as a process concept to understand the recursive relationship between individuals and technologies and envision information practices as an outcome of this relationship. Guided by this conceptual framework, I conducted 30 semistructured interviews with LGBTQ+ individuals between the ages of 18 and 38. Data analysis identified 3 key affordances that enable and constrain participants' information practices: visibility, anonymity, and association. The findings indicate that participants are highly skilled in appropriating technological features to engage in desired information practices, such as seeking and creating. However, they also must contend with significant sociocultural barriers encoded into these features, which reinforce hetero‐ and cisnormative identity discourses. Library practitioners and systems designers can use these findings to offer services and systems inclusive of LGBTQ+ populations.


Citation: Wu, L. (2019). Website interactivity may compensate for consumers’ reduced control in E-Commerce. Journal of Retailing and Consumer Services, 49, 253-266.

Abstract: Existing research has confirmed that consumers may experience reduced control over product consumption when facing new products or limited product choices. This research predicts that interactivity of a retailing website may compensate for consumers’ reduced control in E-Commerce. To test this prediction, two studies were conducted to analyze the influence of interactivity on product evaluation in situations of reduced control. Study 1 discovered that participants primed with a strong desire for control expressed more favorable attitudes toward a new product when interactivity was high versus low. In Study 2, participants with a strong desire for control evaluated a small choice set more favorably when interactivity was high versus low. Both studies also identified the positive main effect of interactivity on product attitude. The theoretical and practical implications of these findings are discussed.


Citation: LaPierre, S.S. & Kitzie, V. (2019). "Lots of Questions about 'Fake News'": How Public Libraries Have Addressed Media Literacy, 2016-2018. Public Library Quarterly,

Abstract: This exploratory research investigates how American public libraries have addressed the issue of media literacy in their communities from 2016 to 2018, including programs, partnerships, and other initiatives. The authors selected this period because events, such as the 2016 U.S. presidential election, contributed to an increased national concern about media literacy. This study fills a research gap by providing a broader assessment of public library responses to this issue, as most of the published literature thus far stems from academic libraries. An electronic survey solicited data from both a stratified purposive sample and a self-selecting sample of public libraries throughout the United States (U.S.). Analysis of qualitative and quantitative data from sixty-five public libraries revealed several key themes related to media literacy initiatives, including types of initiatives developed, initiatives deemed most successful by staff, community response to initiatives, and reasons for not pursuing initiatives. Findings denote the current state of how public libraries address media literacy and offer practical guidance for those developing media literacy initiatives. Key findings are as follows: lack of staff time is the reason most often cited for not engaging in media literacy initiatives; more effective measurements are needed to assess both community needs and outcomes of library initiatives; “fake news” is a topic of interest in the community and among library staff; and there appears to be a relationship between staff interest in the topic and perceived interest on the part of the public, which may impact efforts to address the issue. Implications for practice resulting from those findings include engaging in initiatives that maximize service while minimizing staff time involvement; measuring and assessing community interests as well as outcomes of initiatives; using trending topics such as “fake news” to increase interest in library services; and continuing to increase staff awareness of and training in issues deemed important by the library community.


Citation: Habib, S., & Patwardhan, P. (2019). Training to Lead in an Era of Change: Insights from Ad Agency Leaders. Journal of Advertising Education

Abstract: This study examines leadership training in advertising. Interviews with U.S.-based
agency professionals revealed the lack of a systematic approach to leadership development.
There was a consensus among professionals that training (whether formal
or informal) is needed. Despite need and benefits of establishing leadership training
programs in agencies, participants acknowledged barriers to doing so. The study also
finds a role for advertising education to train the next generation of advertising


Citation: Tara M. Mortensen, Brian P. McDermott, Khadija Ejaz & Daniel D. Haun (2019) Closing the Gap Between Photojournalist Research and Photojournalism Practice: Exploring the Motivations of the Subjects of Sensitive Photo Essays, Journalism Practice, 13:5, 576-591, DOI: 10.1080/17512786.2018.1535907

Abstract: This study is the first to inquire about the factors that influence people’s willingness to allow professional photojournalists to tell their stories through the medium of the photo essay. Guided by Self-Disclosure Theory, in-depth interviews were conducted with the subjects of 15 peer-judged award-winning photo essays. These were drawn from the multiple picture categories of the National Press Photographers Association (NPPA) Monthly Clip Contest, the annual NPPA Best of Photojournalism Contest, and the annual World Press Photo Contest between 2013 and 2017. The topics of the photo essays were sensitive in nature. Analysis reveals support and appreciation amongst photo-essay subjects for the profession of photojournalism. Motivations derived from the sensitivity and professionalism with which each interviewee was initially approached, a need to tell a different side of the story, a desire to inspire others or invoke change, and the memory-keeping and permanence afforded through published professional photojournalism. 


Citation: Shin, G., Jarrahi, M. H., Fei, Y., Karami, A., Gafinowitz, N., Byun, A., & Lu, X. (2019). Wearable Activity Trackers, Accuracy, Adoption, Acceptance and Health Impact: A Systematic Literature Review. Journal of biomedical informatics, 103153.

Abstract: Wearable activity trackers (WAT) are electronic monitoring devices that enable users to track and monitor their health-related physical fitness metrics including steps taken, level of activity, walking distance, heart rate, and sleep patterns. Despite the proliferation of these devices in various contexts of use and rising research interests, there is limited understanding of the broad research landscape. The purpose of this systematic review is therefore to synthesize the existing wealth of research on WAT, and to provide a comprehensive summary based on common themes and approaches. This article includes academic work published between 2013 and 2017 in PubMed, Embase, Scopus, Web of Science, ACM Digital Library, and Google Scholar. A final list of 463 articles was analyzed for this review. Topic modeling methods were used to identify six key themes (topics) of WAT research, namely: (1) Technology Focus, (2) Patient Treatment and Medical Settings, (3) Behavior Change, (4) Acceptance and Adoption (Abandonment), (5) Self-monitoring Data Centered, and (6) Privacy. We take an interdisciplinary approach to wearable activity trackers to propose several new research questions. The most important research gap we identify is to attempt to understand the rich human-information interaction that is enabled by WAT adoption. 


Citation: Bergeron, C. D., Tanner, A., Friedman, D. B., Zheng, Y., Schrock, C. S., Bornstein, D. B., Segar, M., & Swift, N. (2019). Physical activity communication: A scoping review of the literature. Health Promotion Practice. 20(3), 344-353. 

Abstract: Engaging in regular physical activity can help prevent chronic disease and enhance quality of life. Unfortunately, less than 20% of American adults meet the recommended physical activity guidelines, perhaps indicating ineffective communication efforts around physical activity. In preparation for the release of the second edition of the Physical Activity Guidelines for Americans, and using the physical activity guidelines as a cornerstone of our approach, we conducted a scoping review of physical activity communication research to understand the scholarly efforts related to communicating about physical activity. Using a social-ecological perspective, we identified studies using the keywords physical activity* OR exercise* AND health communication* in three public health and communication databases and retained studies conducted in the United States and published in English from 1995 through 2015. Sixty-seven articles included a mention of physical activity guidelines, a health communication focus, and media channels used in promoting physical activity. Half of the studies were published in health/science communication journals. One third of the studies mentioned physical activity guidelines. Only 19% of the studies featured mental health benefits of physical activity while more than 64% emphasized physical health benefits. Nearly all the studies (96%) mentioned the use of persuasion to encourage engagement in physical activity. More effort is needed to study the influence of communicating physical activity guidelines to the public. Best practices for future physical activity communication are discussed for both researchers and practitioners.


Citation: Wu, L., & Wen, T. J. (2019) Positive versus negative comparison in advertisements: the affect priming perspective. Journal of Promotion Management. DOI:


Abstract: Comparison valence is an important element in comparative advertising. In this research, we investigated how comparison valence influences advertising effectiveness and explored the role of affect underlying such effects. The results of two studies consistently confirmed that a positive comparison elicited more favorable ad attitude and brand attitude than a negative comparison and consumers’ affective states accounted for their preference for the positive comparison. Moreover, we found some preliminary evidence suggesting that the preference for a positive message may be more remarkable in comparative advertisements than noncomparative advertisements. However, this proposition needs further validation in future research. 


Citation: Wan, A., Moscowitz, L., & Wu, L. (2019). Online social viewing: Cross-cultural adoption and uses of bullet-screen videos. Journal of International and Intercultural Communication.

Abstract: Bullet-screen technology, an innovative way of interacting with online videos, allows viewers to contribute comments that simultaneously appear over videos. Popular in East Asia, the technology is making its way to American audiences. This study employed a comparative qualitative focus group approach to explore how American and Chinese viewers responded to and interacted with this new format of online videos. Three themes emerge from this investigation: (1) the unique affordances of this technology; (2) barriers to adoption and usage; and (3) cultural differences that impact the user experience. The theoretical and practical implications for bullet-screen technologies are discussed.


Citation: Kim, J.K., Pardun, C.J., & Overton, H.K. (2019). Electronic cigarette companies’ Twitter messages: Public (Mis)communication. The Journal of Public Interest Communications, 3(1), 66-90. doi:10.32473.jpic.v3.i1.p66

Abstract: Despite increased controversies over the health effects of electronic cigarettes (e-cigarettes), little is known about how the public interest issue has been discussed by e-cigarette companies on social media. Using arguments from the theory of planned behavior as a guide, this study examines how e-cigarette companies engage with potential customers on Twitter. Using quantitative content analysis, this study examined 525 tweets from the top five e-cigarette companies that occurred between July 9, 2016, and September 9, 2016, one month before and after the U.S Food and Drug Administration implemented a new regulation limiting sales and distribution of tobacco products to minors. Results indicate that the deeming did not affect e-cigarette companies’ message strategies on Twitter. Theoretical and practical applications for public interest communications are discussed.


Citation: Jun, J., Kim, S., & Wu, L. (in press). Tobacco risk information and comparative risk assessment of e-cigarettes vs. cigarettes: Application of the reinforcing spirals model. Journal of Health Communication.


Citation: McKeever, B.W., McKeever, R., Pressgrove, G.N., & Overton, H.K. (in press). Predicting Public Support: Applying Theory to Prosocial Behaviors. Journal of Communication Management.

Abstract: Purpose: The purpose of this paper is to apply communication theory to explore and help explain public support for causes and organizations in the form of prosocial behaviors, including donating, volunteering, and participating in advocacy efforts.


Citation: Erzikova, E. & Bowen, S. A. (2019, in press). Missed opportunities to make P.R. great again: How the public relations industry responded to the Trump presidency. Public Relations Review, (corrected proof online).

Abstract: This exploratory study examines approaches the world’s top public relations agencies used to respond to the risks posed by a new U.S. administration during President Trump’s first 100 days in office. Because the goal of this research was to analyze the public thought leadership of public relations agencies as displayed on their websites (not agency-client relationships), both quantitative and qualitative content analyses were carried out to examine their website content. The purpose was to identify whether agencies’ ethical counsel and leadership were demonstrated; and, if they were, through which approaches and themes.


Citation: Chen, Y. R., Hung-Baesecke, C. J. F., Bowen, S. A., Zerfass, A., Stacks, D. W., Boyd, B. (2018). The role of leadership in shared value creation from the public’s perspective: A multi-continental study. Public Relations Review.

Abstract: Porter and Kramer’s concept of creating shared value (CSV) has been welcomed as an approach to corporate social responsibility (CSR) among corporations that also provides a practical opportunity for dialogue in public relations, but it has been little examined from the general population’s (i.e., the public’s) perspective. Such scrutiny is important because its findings enable public relations to contribute to the debate and development of CSV from both the public’s and the organization’s viewpoints. Additionally, if public relations professionals understand how the public perceives CSV, they can give a strategic perspective to top management for maximizing moral capabilities of the business and formulate effective communication to promote CSV initiatives. This study investigates whether the public prefers corporations to practice CSV as opposed to intrinsic CSR as a separate pursuit from business interests. It also explores the role of leadership as an influential and ethical construct in implementing effective CSV as perceived by the public. The public’s preference for CSV over intrinsic CSR was revealed in a survey of 1784 participants in the United States (US), Germany, and China.


Citation: Jang, M., Mortensen, T., & Liu, J. (2019). Does media literacy help identification of fake news? Information literacy helps, but other literacies don’t. American Behavioral Scientist. In press. 


Citation: McDermott, B., Mortensen, T., & Ejaz, K. (2019). I was doing a good deed: Exploring the motivations of photo story subjects in granting photojournalists access. Journalism Practice. Forthcoming.



Citation: Thompson, K. M., Muir, R., & Qayyum, A. M. (2019, April 3). LIS job advertisements: Seeking inclusion and diversity. Paper presented at iConference 2019, Washington DC.


Dr. Karami was invited to the Arnold School of Public Health to give a talk, “Social Computing and Health Informatics: Mining Big Twitter Data in regard to Diabetes, Diet, Exercise, and Obesity.”

Abstract: Social media provide a platform for users to express their opinions and share information. Understanding public health opinions on social media, such as Twitter, offers insights into the thinking of the general public on important health issues (e.g., diabetes, diet, exercise, and obesity). The goal of this research is to analyze the characteristics of public opinion about diabetes, diet, exercise, and obesity as expressed on Twitter. A multi-component semantic and linguistic framework was developed to collect Twitter data, discover topics of interest within diabetes, diet, exercise, and obesity, and analyze the topics.


Dr. Pellizzaro will be sitting on a panel with other PhDigital Knight Foundation Fellows. We will be discussing doctoral education, curriculum innovation, and the need for more digital skills support for Ph.D. students about to hit the job market. 



Citation: Dali, K., Thompson, K. M., Jaeger, P. T., Dow, M. & Lund, B. (2019, March 31). Beyond representations: Developing inclusive workplaces for faculty and staff with disabilities [workshop]. iConference 2019, 30 March - 3 April 2019, Washington DC.

Abstract: Despite continuous attempts to increase the participation of disabled faculty and staff in information science workplaces, both recruitment and retention efforts fall short. Organizational cultures can range from welcoming to marginalizing, which is determined by a combination of policies, attitudes, support mechanisms, etc. This session engaged the audience in an honest dialogue about disability at the workplace and offers hands-on activities that contribute to developing an inclusive climate in academic departments and information organizations. The goal of this session was threefold: 1) to generate constructive ideas for improving the recruitment, retention, and promotion of disabled faculty and staff; 2) to demonstrate how these ideas can be implemented through hands-on scenarios; and 3) to engage in introspection into our own perceptions of disabilities at the workplace through a sharing circle exercise. The session was intended for administrators of all levels and anyone interested in disability at the workplace.


Citation: Thompson, K. M. & Jaeger, P. T. (2019, March 29). Creating an inclusive workplace for disabled faculty and professionals.. ALISE Webinar.

Abstract: In North America, disabled people are underrepresented in the workforce overall, but the lack of disabled faculty and staff is especially jarring. Only 47 percent of Canadians with disabilities reported being employed in the 2012, compared to 74 per cent of their non-disabled counterparts (Statistics Canada, 2012). In the U.S., an estimated 26 percent of adults have some type of disability (CDC, 2018), but as few as 1 to 3 percent of academic faculty report living with a disability (UCB Disability Rights, 2017). Attempts to quantify disparities in disability inclusion may be misleading, however, since many faculty and staff choose not to disclose their disability, fearing negative consequences for their career prospects (e.g., Dali, 2018; Dick-Mosher, 2015; Grigely, 2017). This webinar focused on improving hiring and retention of disabled faculty and professionals.


Wen and Carter received the Arthur W. Page Center Benchmarking Award at the 2019 International Public Relations Research Conference.


These books illustrate how technology has impacted religious practices and how religious practices are impacting society as a whole. Published by Praeger, New York.
Citation: Grant, A. E., Sturgill, A. F. C., Chen, C. H. & Stout, D. A. (Eds.) (2019). Religion online: How digital technology is changing the way we worship and pray. New York: Praeger.

Abstract: This two-volume set discusses how religions are embracing the Internet amidst cultural shift of secularization, autonomous religious worship, millennials' affinity for new media, and the rise of fundamentalism in the global south. These books explain how new media are interwoven into the fabric of religious belief, behavior, ad community. Chapters break down the past, present, and projected future of the use of digital media in relation to faith traditions of many varieties, extending from mainline Christianity to new religious movements. The books also examine the impacts of digital media on beliefs and practices around the world. In exploring these subjects, they call on the study of culture to conceptualize a technological period as significant as the industrial revolution.


Citation: McKeever, B.W., Choi, M. (2019). Health Care Communication: A Growing Area of Public Relations. Invited book chapter published in Public Relations: Competencies & Practice, edited by Carolyn Mae Kim. 

Abstract: Health care communication is a dynamic field that has grown tremendously in recent years, and it is projected to keep growing in the future. Health communication is an important area related to public relations because it refers to all the ways in which people seek, process, and share health information. If you stop to think about how much health affects our lives and how many various aspects of health are communicated on a daily basis, you may realize that health communication is all around us. This chapter will define health communication and related topics such as health literacy and risk communication, provide examples of health related  campaigns or initiatives, and describe professional skills and knowledge areas that may be important for working in these areas. An interview with a professional currently working for a large health organization is also included to provide additional perspective, and the chapter concludes with suggested readings for additional information.


Kitzie’s paper explores the scholarly identify work of researchers (faculty & PhD students) and, based on findings, examines opportunities for academic library support of researchers for scholarly identity work. Presentation at the Association of College and Research Libraries (ACRL) conference. The conference acceptance rate is 25%.
Citation: Radford, M.L., Kitzie, V.L., Mikitish, S., Floegel, D., & Connaway, L. (2019). Trending Now: Recasting Services to Support Scholarly Identity Work. Paper to be presented at the Association of College and Research Libraries Conference, Cleveland, OH, April 10-13, 2019.

The paper titled "Unguarded against Persuasion and Willing to Share: The Effect of Chronic Regulatory Focus on Consumer Responses to Native Advertising" has been accepted by the 2019 American Academy of Advertising global conference at Beijing, China.
Citation: Dodoo, Naa Amponsah, Taylor J. Wen, and Linwan Wu (2019), “Unguarded against Persuasion and Willing to Share: The Effect of Chronic Regulatory Focus on Consumer Responses to Native Advertising,” accepted by and will be presenting at the 2019 American Academy of Advertising (AAA) Global Conference, Beijing, China.

Abstract: While disclosure has been largely investigated in existing research of native advertising, consumers’ individual characteristics which may influence the persuasion process have not received sufficient academic attention in this area. Through an online experiment, this study examined the interplay between chronic regulatory focus and disclosure language on consumer responses to native advertising. The results indicated that participants with a strong promotion focus were less cognizant of the commercial nature of the native ad and perceived less persuasion intent when exposed to a native ad using an implicit disclosure label than one using an explicit disclosure label. Additionally, these participants expressed a stronger intention to share a native ad using an implicit disclosure label than one using an explicit disclosure label. Prevention-focused people reacted to different levels of disclosure in a similar way. Theoretical and practical contributions of these findings are discussed.

The paper titled "Facing the Risks: How Emotional Messages Facilitate Feeling of Control" was accepted by and will be presented at the 2019 American Academy of Advertising global conference at Beijing, China.
Citation: Taylor J. Wen, Dodoo, Naa Amponsah, and Jon Morris (2019), “Facing the Risks: How Emotional Messages Facilitate Feeling of Control,” accepted by and will be presenting at the 2019 American Academy of Advertising (AAA) Global Conference, Beijing, China.

Abstract: Grounded in the compensatory control theory and emotion regulation hypothesis, the current study proposes the underlying mechanism to explain how people in different levels of control are motivated to regulate their emotions. To further test this mechanism, this study utilizes various emotional appeals to examine different routes that individuals take to restore or maintain their level of control in the context of anti-terrorism communication. People with higher perceived control report greater feeling of control and more favorable ad attitude when exposed to a positive and high-dominance message as well as a negative and low-dominance message. In contrast, those with lower perceived control report similar results when exposed to four different emotional messages.

KAREN MALLIA and ROSE NEEDLE (undergraduate student)
The creative industries have long struggled with issues of diversity in terms of race and gender. The decade-long trend toward open office space, long thought to encourage collaboration, does not. In fact, it may undermine the creative success and careers of introverts. The paper is being presented at the American Academy of Advertising annual conference, Dallas, March 30.
Citation: Needle, Rose R. and Karen L. Mallia (2019). Does personality influence attitudes toward workspace and collaboration in the creative industries? An exploratory study. Presented at the American Academy of Advertising Conference, Dallas, TX (March 30, 2019).

Abstract: Open office plans have become the dominant mode for creative workplaces, designed to encourage collaboration. Little research assesses the validity of that conventional wisdom, or the impact of open environments on creativity, productivity or employee satisfaction. Though the “Extrovert Ideal” permeates these industries, nearly 50% of the general population is introverted—and introverted traits correlate positively with creativity. Thus, this study surveys 143 people working in creative industries, assessing perceptions of productivity and satisfaction along with personality type. A majority of respondents yearned for solitude to complete certain tasks. Findings suggest that open office environments may indeed undermine creative productivity, especially among introverts, and in turn, discriminate against non-extravert's.


Out of 71 applicants, Pellizzaro was one of 20 doctoral students and early-career faculty to be accepted as a PhDigital Bootcamp Fellow. The bootcamp is supported by the John S. and James L. Knight Foundation. The PhDigital Bootcamp prepares mass communication future faculty to lead curriculum innovation in virtual reality and 360 video, drones, data, social media, coding, multimedia storytelling, and media innovation. The program is an online/in-person hybrid, with the in-person workshop scheduled for May 15-21 in the Media Innovation Lab (MILab) on the Texas State University campus in San Marcos.


A proposal the team submitted titled "Construction and Validation of New Scales for Advocacy and Activism” has been selected for funding as a Page/Johnson Legacy Scholar grant for Advocacy Communication from the Arthur W. Page Center for Integrity in Public Communications at Penn State University. The proposal was created and the research will be conducted by Robert McKeever, Minhee Choi (doctoral student) and Brooke McKeever.


Carmen Maye authored “Public-College Student-Athletes and Game-Time Anthem Protests: Is There a Need for a Constitutional-Analytical Audible?” in Communication Law and Policy.

Abstract: National-anthem-related protests among NFL players have revealed complexities associated with symbolic counter-speech tied to American symbols of patriotism. For public-college officials and coaches, who are bound by the First Amendment, the handling of game-time anthem protests may reverberate beyond the court of public opinion. Because uniformed collegiate student-athletes occupy a constitutional limbo-land in which they are distinguishable both from members of the general adult population and their non-athlete student peers, the traditional and school-specific approaches for evaluating limits on their game-time political counter-speech may prove unwieldy. This article presents a potential, alternative constitutional-analytical approach that contemplates the unique status of collegiate student-athletes and the nature of competitive teams. This framework provides that administrator-imposed limits on anthem protests would be reviewed strictly. Courts considering coach-imposed limits on anthem protests, however, might eschew the traditional and school-specific options in favor of a more direct balancing of interests. 

Publication in Journal of Marketing Communication.
Citation: Song, Baobao and Taylor Jing Wen (forthcoming), “Towards Effective CSR in Controversial Industry Sectors: Effect of Industry Sector, Corporate Reputation, and Company-Cause Fit,” Journal of Marketing Communication.

Abstract: This study is aimed to unveil the effects of philanthropic CSR programs on consumers’ perceptions towards CSR communication from corporations in ‘issue-riddled’ controversial industries, compared to non-controversial industries. Particularly, this study examines how industry sector controversy, corporate reputation, and CSR company-cause fit jointly affect the outcomes of CSR communication. Three hundred and seven participants were recruited in a 2x2x2 between-subjects factorial experiment. The study finds that corporate reputation interacts with industry sector to influence consumers’ attitude and behavior intention. The effects of company-cause fit on CSR outcomes are overshadowed by corporate reputation and industry sector. This study implies that CSR communication could shorten the attitude gap between corporations in controversial and non-controversial industries. More importantly, compared to employing specific communication tactics, maintaining good corporate reputation is more important for corporations in controversial industry sectors to enhance communication effectiveness. For companies with good corporate reputation in controversial industries, shifting reputation management strategy to industry reputation management can improve the effectiveness of CSR communication.

Publication at Journal of Interactive Advertising.
Citation: Dodoo, Naa Amponsah, and Taylor Jing Wen (forthcoming), “A Path to Mitigating SNS Ad Avoidance: Tailoring Messages to Individual Personality Traits,” Journal of Interactive Advertising.

Abstract: Consumers generally pay little attention to ads on Social Networking Sites (SNS) in parallel with the rise of SNS advertising. In fact, consumers’ adoption of varied strategies, such as ad avoidance, to reduce their exposure to advertising messages appears to be on the rise. However, limited attention has been given to psychological determinants of consumers’ propensity to engage in SNS ad avoidance. Using the Big-Five as a framework, this study experimentally examines how SNS ad messages tailored to fit personality traits function to determine individuals’ likely engagement in SNS ad avoidance. As predicted, messages that are tailored to match personality traits are influential in determining SNS ad avoidance. Specifically, extroversion, openness to experience, agreeableness, and neuroticism did influence SNS ad avoidance with the exception of conscientiousness. Perceived relevance mediated the relationships between the personality traits, perceived intrusiveness and SNS ad avoidance. Perceived intrusiveness also was positively related to SNS ad avoidance. Theoretical contributions and implications are discussed.

Publication in International Journal of Advertising for the special issue of Native and Covert Advertising Formats.
Citation: Wen, Taylor Jing, Eunice Kim, Linwan Wu, and Naa Amponsah Dodoo (forthcoming), “Activating Persuasion Knowledge in Native Advertising: The Influence of Cognitive Load and Disclosure Language,” Special Issue on Native and Covert Advertising Formats, International Journal of Advertising.

Abstract: Incorporating the theory of limited cognitive capacity and persuasion knowledge model, this article examines the interaction effect between cognitive load and disclosure language on the activation of persuasion knowledge and perceived manipulativeness of native advertising. Two experimental studies suggested that individuals with varied levels of cognitive load responded to native advertisements using explicit versus implicit disclosure language differently. The current research contributes to theory building in the native advertising literature and provides practical implications to advertising practitioners and regulatory agencies. 

KEVIN HULL and MINHEE CHOI (Ph.D. student)
Higher Education institutions throughout the country are adding sports communication classes as a way to recruit, retain, and attract students. This research examines what what right and what went wrong at schools that have already added these classes from the coordinators in charge of each program. This is a journal article looking at the growth of sports communication programs in higher education. It is published in AEJMC's Journalism & Mass Communication Educator.
Citation: Hull, K., Choi, M., Kian, T. (in press) Examining the growth of sports communication programs in higher education through a questionnaire of program coordinators. Journalism and Mass Communication Educator.

Abstract: As higher education institutions seek ways to attract, recruit, and retain students, some schools and colleges are creating sports communication or related programs. Using the student–customer model of higher education as a theoretical lens, this study questioned coordinators of those programs regarding their opinions of this quickly growing field. Results demonstrate that student interest, administrative and financial support, and having resources already in place before designing curricula are keys to building and sustaining successful sports communication academic programs. Results of this study can be used by schools looking to launch sports communication programs. 

Picture This: Using Graphic Novels to Explore Social Justice Issues with Young Adults
Citation: Garrison, K. & Gavigan, K. (February 2019).  Picture This: Using Graphic Novels to Explore Social Justice Issues with Young Adults.  Teacher Librarian.  46:3, 8-12.

Dr. Karami and his research team investigated numerous tweets to disclose public concerns during the 2015 SC flood. "Twitter speaks: A case of national disaster situational awareness" was published in the Journal of Information Science (Impact Factor=1.939, H index=54). This project was funded by the USC Internal Funding to Pursue Research on October 2015 Catastrophic Flooding.
Citation: Karami, A., Shah, V., Vaezi, R., & Bansal, A. (2019). Twitter speaks: A case of national disaster situational awareness. Journal of Information Science. 

Abstract: In recent years, we have been faced with a series of natural disasters causing a tremendous amount of financial, environmental and human losses. The unpredictable nature of natural disasters behavior makes it hard to have a comprehensive situational awareness (SA) to support disaster management. Using opinion surveys is a traditional approach to analyze public concerns during natural disasters; however, this approach is limited, expensive and time-consuming. Luckily, the advent of social media has provided scholars with an alternative means of analyzing public concerns. Social media enable users (people) to freely communicate their opinions and disperse information regarding current events including natural disasters. This research emphasis's the value of social media analysis and proposes an analytical framework: Twitter Situational Awareness (TwiSA). This framework uses text mining methods including sentiment analysis and topic modeling to create a better SA for disaster preparedness, response and recovery. TwiSA has also effectively deployed on a large number of tweets and tracks the negative concerns of people during the 2015 South Carolina flood.

DOUGLAS TUERS (Ph.D. student)
Journal article published in the journal of the South Carolina Academy of Science. It is on the history and philosophy of botanical classification. Kate's Mountain in eastern West Virginia became a certain for botanical research in the 19th and 20th centuries. This paper tells the story of the botanical controversy surrounding Clematis ovata Pursh which largely took place on the slopes of Kate's Mountain. 
Citation: Tuers, Douglas. (2019). A Very Glabrate Form!: How a Diminutive Plant Enthralled Botanists on Both Sides of the Atlantic. Journal of the South Carolina Academy of Science, 17(1), pp.7-13. 

Abstract: Spanning over the 19th and 20th centuries the great botanists of America and Europe fought to resolve the taxonomy of Clematis ovata Pursh. The taxonomic moves that took place in the debate between the early 1800’s and the 1960’s support six meta-statements. 1. The botany practiced throughout this story eventually required an attention to the geology of shale-barrens from botanists beginning with Edward Steele. 2. This story requires a few amendments to Weldon Boone’s three causes for the botanical celebrity of Kate’s Mountain. 3. Kate’s Mountain acted as a proto-repository for shale barren endemics. 4. The botanists in this story were mostly practicing evolutionary classification as described by Ernst Mayr. 5. This story exemplifies a “shades of naturalness” view of classification. This story provides examples that range this entire range from natural to artificial classification. This essay recounts the story of these debates and is followed by an analysis of some of the ways that it can suggest changes in the historiography and answers to philosophical issues in taxonomy. This essay will provide support for established ideas in the philosophy of taxonomy and will add some quite novel concepts to the history of taxonomy. 


Playing around: Informing, Including, and Inspiring Youth-Centered Information Researchers. Presentation at the iConference at University of Maryland on Monday, April 1.

Abstract: This interactive session will bring together youth information scholars, graduate students who study youth and information, and practitioners who work with youth in a variety of information environments for a creative ideas exchange about youth-centered information research writ large. It will address methods for negotiating access to youth research participants, ideas for navigating the wild world of IRB, other institutional policies, and community-wide directions in information research both with youth and with the adult intermediaries who serve them. Above all, this session will serve to uncover research and scholarship synergies among iConference participants with interests in young people’s interaction with information.

Half-day workshop at 2019 iConference
Citation: A. Karami, V. Kitzie, & E. Mohammadi (2019). Detecting and Taming Social Bots with Mixed Methods. Workshop to be presented at iConference 2019, Washington, D.C., March 31-April 3.

Abstract: Social bots have been recognized as social media accounts that actively promulgate misinformation during different events such as elections. Studying the contents generated by the social bots opens research opportunities in various applications such as social science and health. This half-day workshop will introduce the audience to the basics of Twitter data collection, social bots detection, and text data analysis. Attendees will learn how to use open source tools including Botometer and R packages to collect Twitter data, detect social bots, and use both quantitative and qualitative methods for investigating activities of social bots. Practical examples will be provided and implemented.

Half-day workshop presentation at iConference 2019.
Citation: M. L. Radford, V. Kitzie, D. Floegel, L. S. Connaway, J. Bossaller, & S. Burns (2019). InVivo Inspiration: Investigating Computer Assisted Qualitative Data Analysis Software (CAQDAS). Workshop to be presented at iConference 2019, Washington, D.C., March 31-April 3.

Abstract: his half-day workshop will provide an overview and comparison of computer-assisted qualitative data analysis software (CAQDAS). Since adoption of these programs requires substantial time commitment and/or budget expenditure, it is vital to understand their capabilities and limitations, as well as the types of data best suited for each platform. A panel of experts will present advantages and disadvantages of several software packages, then demonstrate how to use popular CAQDAS platforms, including commercial (i.e., NVivo, ATLAS.ti, Qualtrics, Dedoose) and open source (i.e., RQDA) programs. Panelists will then invite attendees to participate in interactive breakout tables to learn more about and experiment with a product of their choice. Panelists will answer attendees’ questions and demonstrate advanced features. The workshop will conclude with a general Q&A session. Both novice and experienced researchers will benefit by learning about the variety of available CAQDAS options.

Poster accepted for presentation at 12th annual James E. Clyburn Health Disparities Lecture.
Citation: Kitzie, V.L., Wagner, T.L., Vera, A.N., & Lookingbill, V. (2019). "Like two beach umbrellas put together": Investigating the health information practices of South Carolina LGBTQ+ communities. Poster presented at the 12th Annual James E. Clyburn Health Disparities Lecture, Columbia, SC, April 23.

Abstract: This poster presents initial findings from an exploratory, qualitative study investigating the health information practices of LGBTQ+ communities in South Carolina (SC). Significant health disparities exist between LGBTQ+ people and their cisgender, heterosexual counterparts. An important but under-researched barrier producing disparities is informational, as LGBTQ+ people face challenges in learning about their healthcare needs, navigating the healthcare system, and overcoming barriers to care. This study addresses research gaps via the following questions: 1) How do LGBTQ+ communities create, seek, share, and use health information?, and 2) What social and structural factors affect these health-related information practices?

Findings are informed by ~30 ongoing individual, in-person interviews with SC LGBTQ+ community leaders using a semi-structured protocol. Sampling strategies align with those suggested for marginalized or “hidden” populations – purposive, snowball, and theoretical. We incorporate an intersectional lens in our methodology, sampling for maximal variation among salient identity categories like race/ethnicity, age, and education. Data include transcripts from audio-recorded interviews and results of a mapping exercise to triangulate data collection. Analysis is iterative and inductive, and uses the constant comparative method to generate open codes followed by organization into larger themes via axial and selective coding.

Preliminary findings uncovered themes of resilience, self-defensive information practices, and structural barriers to information access. Conceptual analysis of these themes using selective coding suggests SC LGBTQ+ communities are knowledgeable about their health information needs but perceive experts as uninformed. Further, participants often mistrust experts like medical practitioners, who often lack cultural competencies when facilitating use of services for LGBTQ+ communities. Participants navigate structural barriers to health information and resources by engaging in self-defensive practices and insulating health knowledge within their community. Findings show how health practitioners can improve care to LGBTQ+ patients and information centers like libraries can leverage knowledge of LGBTQ+ communities for health promotion.

Dr. Karami was part of the Publishing Your Tech-Related Research panel organized by the South Carolina SmartState Center at the Arnold School of Public Health.

Abstract: Thinking about where to publish your tech-related research?  Ever wondered which are the most influential and reputable journals of tech-related research?  Do you have other questions about considerations for getting research with a strong technology component published?  Join our panel to discuss these and other pressing issues related to the dissemination of technology-related research.  Hear the thoughts of 5 different published tech-related researchers about how they successfully move their research from their lab to the scientific community – and how they select their target journals. Come ready with questions you would like the panel members to address.



Tu-Keefner was invited to present a webinar sponsored by the IFLA’s Health and Biosciences Libraries Section and the Special Interest Group (SIG), Evidence for Global and Disaster Health (E4GDH) on March 14, 2019. The topic of this 60-minute webinar centered on her research related to public librarians as first responders and their health information services as well as community members’ information needs following a catastrophic flood.  Please see the information released on the IFLA’s website. The recording is also on the website.

In this webinar, the presenters discussed 1) public librarians’ use of multiple channels and technology for information distribution and services; 2) public libraries’ collaboration with multi-level agencies to facilitate emergency response and recovery; and 3) community members’ use of disaster information sources and evaluation of the information’s credibility before, during, and after disasters.

Abstract: Librarian First Responders: Investigations of Public Librarians’ Health Information Services and Community Members’ Information Needs Following a Catastrophic Flood.
During a disaster, people need access to accurate information and clear, specific instructions to help them act appropriately.  Libraries (especially public libraries), in addition to health, fire, and police departments, are community outreach centers and sources of credible information at difficult times.  Public libraries have long made valuable contributions to their communities by consistently providing essential information services.  In times of crisis, they can aid in disaster preparedness, response, and recovery.  The mission of librarians is to improve community members’ lives through facilitating knowledge creation, preservation, and dissemination at such times. In this webinar, we will discuss:
• design of situation specific research to examine disaster and health information needs and access by professionals and the general public, including the methodology used
• assessment of public librarians’ collaborations between health sciences librarians and professionals from other sectors in the provision of critical information services 
• establishment of ways to prepare in advance for provision of information needed during a disaster
• examination of the use of multiple channels and technology (including social media) for information distribution and services
• identifying professional librarians’ required knowledge skills and competencies in order to hone these through professional development programs


Citation:  Habib, S.; Vogel, T.; Villegas, J.: Teaching Creativity In The Age of Artificial Intelligence and Data Stream. AAA – American Academy of Advertising, Dallas, TX

Description: A panel of educators discuss the role of AI and data streaming in creative education.

Citation:  Maye, C. (2019 May). From Stolen Valor to Stolen Votes? What the Protected Lies of a Fake Medal Recipient Can Tell Us About Fake News and Its Potential Regulation. Paper accepted for presentation at the 69th Annual International Communication Association (ICA) Conference, Washington DC.

Abstract: With the 2020 campaign season approaching, the term “fake news” and its potential ramifications continue to loom large, both in the United States and abroad. Proposed solutions for fake news have included both legal and extra-legal approaches. To assess the viability of laws aimed at fake news, this paper examines relevant Supreme Court precedent, with particular focus on United States v. Alvarez, which is perhaps the most applicable to fake news and the constitutionality of laws aimed at its content.

ERIC ROBINSON and DAN HAUN (Ph.D. student)
Citation: D. Haun and E. Robinson. Do You Agree?: Manifesting Assent in Clickwrap Agreements, Communication Law and Policy Division, 2019 International Communications Association Annual Conference, Washington, D.C.

Abstract: Websites and web services universally present their users with agreements that define the relationship between the customer and the service provider, and require the user to manifest consent to the terms of these agreements. While courts have generally applied the elements of contract to determine whether these agreements are enforceable, this is a limited approach that does not adequately examine the mindset of users when they accept web sites’ terms of service. In order to completely and fairly assess the conditions under which users agree to these enforceable agreements, courts should also examine the psychological underpinnings of manifesting assent in their rulings. Provisions of the Uniform Commercial Code (UCC) defining the “reasonable person exception” provide a means for courts to re-examine the psychology of assent to terms of service, and thus the enforceability of terms of service provisions.

Citation: Jun, J. Kim, H., & Wu, L. (2019). Tobacco risk information exposure and comparative risk assessment of e-cigarettes vs. cigarettes: Application of the reinforcing spirals model. Accepted to International Communication Association Annual Conference. Washington DC.

Abstract: We examine how individuals seek for e-cigarette risk information and selectively expose themselves to media sources that may provide information consistent with their existing beliefs and behaviors related to e-cigarettes in application of the Reinforcing Spirals Model (RDM; Slater, 2007). Additionally, the associations among e-cigarette risk information seeking, tobacco risk information exposure, and comparative risk assessment of e-cigarettes versus cigarettes were identified. The results were compared among current, former, and never-users of e-cigarettes. A nationally representative data from the 2017 Health Information National Trends Surveys - FDA (HINTS-FDA 2017) was employed. Our analysis suggest the presence of comparative risk perception among current users assessing health harms and addiction risks of e-cigarettes significantly lower than cigarettes. Current users did not avoid information about health effects of e-cigarettes; they were more likely to seek for such information than former and never users. The e-cigarette risk information search slightly reduced the gap of perceived addiction risks between e-cigarettes and cigarettes among current users. Current users’ social media exposure was found to be related with a reduced perceived risk of e-cigarettes and an increased gap from cigarettes, while news media exposure was related with an increased perceived risk of e-cigarettes and a decreased gap from cigarettes. Our findings suggest the need for regulating and counteracting the prevalent e-cigarette information that discount relative risks of e-cigarettes as well as the potential of news media as influential source helping current users scrutinize the risks.

MO JANG and WON-KI MOON (former M.A. student)
Citation:  Jang, S.M., Hart, P.S., Feldman, L., & Moon, W. (2019). Frame contagion: Tracking the pathways of climate change frames across news and Twitter. Paper was accepted for the 69th Annual International Communication Association (ICA) Conference, Washington DC, 24-28 May 2019.

MO JANG and WON-KI MOON (former M.A. student)
Citation:  Moon, W. & Jang, S.M. (2019). Fandom in Politics: Scale Development and Validation. Paper accepted for the 69th Annual International Communication Association (ICA) Conference, Washington DC, 24-28 May 2019.

Citation:  Yang, J., Jiang, M. T., & Wu, L. (2019 July). Impacts of ad congruence and advertising skepticism on the effectiveness of covert advertising in WeChat Official Accounts. Paper accepted to present at 2019 AAA Global Conference, Beijing, China.

Abstract: WeChat, as the most popular social media application in China, is now one of the most dynamic advertising platforms in this country. Specifically, there is an increasing number of covert advertisements used in the articles in the WeChat Official Accounts which people follow based on their interested topics. These ads are also known as the sponsored editorial content in WeChat Official Accounts. The current study examined the effects of individuals’ advertising skepticism and the ad congruence on consumers’ perception of the advertising effectiveness, as well as the mediating effect of advertising value. Results revealed supportive evidence of the main effect of advertising skepticism as well as the interaction effect between advertising skepticism and ad congruence on ad effectiveness. The moderated mediation analysis confirmed that advertising value accounted for the identified interaction effect.


Sabrina Habib and Jeff Williams received Best Short Film Silver Award from the 2019 Mindfield Film Festival in Albuquerque, New Mexico, for their film, “Decay.” This film is a visual representation of a poem. Williams served as producer and director of photography, and Habib served as producer, editor and colorist.


Citation: Bhalla, N., Moscowitz, D. “Yoga and Female Objectification: Commodity and Exclusionary Identity in U.S. Women’s Magazines.” Journal of Communication Inquiry (in press).

Abstract: Using textual and visual media framing analysis, this research examines contemporary depictions of yoga in U.S. general interest women’s magazines. Critique of narrative and images from three leading U.S. women’s magazines demonstrates how the representation of yoga depicts and positions tropes of female objectification that reify values of commodity, consumerism, and divisive exclusionary identity. Narrative and images dominated by bodies of slim, white, upper-class women perpetuate not only the commodification of yoga, but also media framing of its appropriation and negotiation to support a multi-million-dollar industry. Two threads of research dominate this study: 1) how do today’s media representations of yoga practice in the U.S. foster critical and cultural understanding in light of yoga’s long history, and 2) how does the objectification of women’s bodies in this context contribute to ongoing conversations about commodification, exclusion, and identity in contemporary media depictions of women?

Citation:  Wagner, T.L. (2018) Reeling backward: The haptics of a medium and the queerness of obsolescence. Alphaville: Journal of Film and Media Studies, 16. pp. 67-79.

Abstract: This article considers the haptics of queer activist footage shot on video, and more specifically footage shot on magnetic media. Despite ideal methods of care, magnetic media faces extreme concern from a preservation standpoint. As a format that is both subject to rampant deterioration (known colloquially as “sticky shed”) and obsolescence (with the ceasing VCR production), the queer activist videotape is an archival artifact irretrievably stuck in a liminal space. To play a tape is to contribute to its destruction, yet to not play the tape is to overlook potentially unique moments in queer history. As such, this article explores the very thing that is the videotape, an item latent with queer potentialities and reminders of queer failure. By approaching the ethical implications of magnetic media and the iterative nature of using magnetic media as a recording method, the article examines this format as key figure in rhetoric's of queer time. Infused with archival discourses of the desire for a queer historic touch (borrowing as the title suggests from Heather Love’s Feeling Backward), the article lands decidedly on the side of caution, noting that each move to save queer history chronicled on the failed format of video is to destroy the very thing it longs to embrace.

Citation:  Wen, T. J., Morris, J. D., & Sherwood, M. (2018). The Psychological Processes of Mixed Valence Images: Emotional Response, Visual Attention, and Memory. Visual Communication Quarterly, 25(4), 225-239.

Abstract: Despite the growing significance of emotional images in advertising, the psychological and physiological responses toward multiple opposite valence images presented simultaneously remains somewhat unexplored. This eye-tracking research examined the relationship between emotional response, visual attention, and recall. The results showed that individuals were more likely to gaze toward the positive images than the negative ones when exposed to both simultaneously. More importantly, longer gaze duration translated into a stronger emotional response toward the images. Together gaze duration and the Empowerment dimension of emotional response significantly predicted the recall of the images. Theoretical and practical implications are discussed.

Citation:  Song, B., & Wen, T. J. (2019). Integrating Incidental and Integral Emotions in Non-Profit Communications: An Experiment of Blood Donation Message. International Journal of Strategic Communication, 13(1), 42-59.

Abstract: Appraisal tendency framework suggests that incidental and integral emotions are capable of influencing decision making and behaviors. Such effect is subject to the interaction between incidental and integral emotions. To effectively use emotional appeal in public service announcements (PSAs) for non-profit communication, studying the interaction between the carryover and direct effects of incidental and integral emotions, respectively, is specifically informative. In particular, this study focuses on the application of pride and hope as discrete integral emotions in blood donation PSAs, as well as the interaction between two integral and incidental emotions (i.e., potential donors’ pre-existing emotions of anger and fear before viewing PSAs). Results of a 2 × 2 factorial experiment involving 313 participants suggested that the congruence in appraisal dimensions between incidental and integral emotions could lead to improved effectiveness of perceived message, strong issue advocacy, high intention for blood donation, and enhanced attitudes for non-profit organizations. Furthermore, theoretical and practical implications are discussed in this research. 


Citation:  Copeland, C.A. (2019, January 16). Accessing ability through Universal Design for Learning: The challenge, the opportunity, the responsibility [webinar]. In ALISE Webinar Series. 

Abstract: Accessing Ability Through Universal Design for Learning: The Challenge, the Opportunity, the Responsibility
All learners have varying needs and abilities. Universal Design for Learning (UDL) employs a variety of instructional methods to eliminate barriers to learning and offer all students opportunities for learning success. This webinar presents the impact of accessibility and the integration of tools and resources that facilitate multi-modal learning for all students, along with concrete strategies for implementing accessibility and multi-modal learning into physical and digital classroom environments. 


Description: This presentation explored the latest developments in communication technologies, including television, telephony, Internet of Things, personal assistants, VR, video games, computing and ehealth.


Citation: Gavigan, K. (2019). Regional Workshops – Collaborative Professional Development for In-Service Librarians in South Carolina, USA.  In Schultz-Jones, B.A & Oberg, D. (Eds).  Global Action on School Library Education and Training.  Berlin: De Gruyter Saur. 

Description: This chapter is in a book that describes school librarian education and training in light of the 2015 International Federation of Library Associations and Institutions (IFLA) School Library Guidelines, second edition. The chapter focuses on regional professional development workshops for South Carolina school librarians, through a partnership between USC SLIS, the SC Association of School Librarians, and the SC Department of Education.


Citation:  Grant, A. E., Jeffrey S. Wilkinson, Diane Guerrazzi, & Yicheng Zhu (2018). News values: A global perspective. Presented to the What's (the) News conference, December 2018, Brussels, Belgium.

Abstract: Studies of news values have not addressed the correspondence of these definitions of news with consumers’ behavior across different countries. To address this gap, this study surveyed news consumers in 15 countries: Canada, Chile, India, Mexico, Brazil, Russia, Ukraine, United Kingdom, United States, Australia, China, Egypt, France, Germany, Italy, and South Africa, with approximately 100 respondents per country.

A 10-minute long, online survey was distributed to comparable samples in the 15 countries. The survey had four areas: 1) Media Consumption, 2) Individual Media Dependency, 3) Perceived News Prominence, and 4) News Values. The survey was translated into eight languages, with the translations verified by back-translation to ensure comparability of responses.

The results suggest that there continues to be recognition of standard news values. Regardless of country, people especially care most about following news that is happening close to them, about an ongoing event and about the unexpected. The eight news values that were chosen for the survey clustered into three ranked groups. 
1. (Highest) Proximity, follow-up, and unexpectedness/novelty.  
2. Visual power, events about elite nations and people, and events that were emotionally appealing. 
3. (Lowest) Negative information and show business/celebrities.

Significant differences across nations were observed: 
• Australians ranked proximity lowest, but countries with prominent neighbors scored proximity high, especially South Africa, Ukraine, Mexico, Germany and India. 
• Mexico and Brazil scored highest for desiring news that is unexpected.  By contrast, Germany scored unexpectedness lowest. 
• Highest interest in coverage of elite nations, institutions and persons was shown by India, China Russia and the Ukraine.  On the other hand, the United States, Canada, United Kingdom and France scored lowest in this category.
• China had the strongest responses in desiring celebrity news, negative news, visual elements and emotionally appealing content.  

All of these findings are detailed in the complete paper.

Description: Chaired panel and presented paper. Moscowitz, David. “Nationalism’s Postmodern Divorce: Melancholic Masculinity and the State of the Nation.” National Communication Association annual meeting (Critical and Cultural Studies Division), Salt Lake City, Utah; November 2018.

Citation: Wu, L., & Overton, H. (2019 May). Credibility assessment of native CSR communication: The impact of persuasion recognition. Paper accepted to present at 2019 ICA Annual Conference, Washington, D.C.

Abstract: Along with the prevalence of native advertising, an increasing number of CSR messages are presented in the format of native advertisements. Using a nationally representative sample, this study investigated how persuasion recognition influences the public’s credibility assessment and responses to a social issue after reading a native CSR message compared to a news article about the CSR initiatives as well as a web blog from the company conducting the CSR initiatives. The results indicated that persuasion recognition negatively impacted people’s credibility assessment of native CSR communication. Participants also perceived the web blog more credible than the native CSR message when they realized its persuasion intention. More importantly, a serial mediation from persuasion knowledge to perceived manipulativeness was identified intervening in between persuasion recognition and credibility assessment. However, persuasion recognition was not found to influence people’s attitudes toward the social issue. Theoretical and practical implications of these findings are discussed.

Citation:  Li, Z., Tao, W., & Wu, L. (2019 May). The price of good friendships: Examining the roles of relationship norms and perceived controllability in service failure encounters. Paper accepted to present at 2019 ICA Annual Conference, Washington, D.C.

Abstract:This study focuses on a negative context in which consumers encounter service failures in their interactions with companies. It examines the boundary condition that determines when quality relationships that the companies have established with the consumers prior to the service failures may lessen the failures’ negative impact and when such a buffering effect may not hold. Specifically, this study distinguishes two types of quality relationships: communal and exchange relationships. It investigates how these two types of relationships interact with different levels of perceived service failure controllability, and collectively influence consumers’ emotional, cognitive, and behavioral responses (i.e., anger, perceived betrayal, and negative word-of-month intention) to the failure encounters. Results of an online experiment (N = 140) indicate that consumers experience a greater level of anger and perceived betrayal when they consider the service failure as highly controllable (versus uncontrollable) by the company. More important, this effect pattern only occurs when prior company-consumer relationships reflect communal norms rather than exchange norms. Theoretical and practical implications are discussed. 


Jang, S. M., McKeever, B. W., McKeever, R., & Kim, J. K. (2019). From Social Media to Mainstream News: The Information Flow of the Vaccine-Autism Controversy in the US, Canada, and the UK. Health Communication. 34(1), 110-117.  DOI:10.1080/10410236.2017.1384433

Abstract:Despite increasing warnings about inaccurate information online, little is known about how social media contribute to the widespread diffusion of unverified health information. This study addresses this issue by examining the vaccine-autism controversy. By looking into a large dataset of Twitter, Reddit posts, and online news over 20 months in the US, Canada, and the UK, our time-series analysis shows that Twitter drives news agendas, and Reddit follows news agendas regarding the vaccine-autism debate. Additionally, the results show that both Twitter and Reddit are more likely to discuss the vaccine-autism link compared to online news content.



Robinson’s book, “Reckless Disregard: St. Amant v. Thompson and the Transformation of Libel Law,” has been published by LSU Press.

Description: In the years following the landmark United States Supreme Court decision on libel law in New York Times v. Sullivan, the court ruled on a number of additional cases that continued to shape the standards of protected speech. As part of this key series of judgments, the justices explored the contours of the Sullivan ruling and established the definition of “reckless disregard” as it pertains to “actual malice” in the case of St. Amant v. Thompson. While an array of scholarly and legal literature examines Sullivan and some subsequent cases, the St. Amant case—once called “the most important of the recent Supreme Court libel decisions”—has not received the attention it warrants. Eric P. Robinson’s Reckless Disregard corrects this omission with a thorough analysis of the case and its ramifications. 


Citation: McKeever, B.W., McKeever, R., & Austin, L.L. (2018, November). Exploring Activism: Testing the Theory of Situational Support in Diverse Political Contexts. Paper presented at the annual meeting of the Midwest Association for Public Opinion Research (MAPOR) annual conference. Chicago, IL. 

Abstract: This study tests the theory of situational support through an online survey of people who supported issues they care(d) about in 2017, a year that has been called the year of the activist because of the many issues people supported in various ways. Previous research has tested the theory with behavioral intentions as the outcome variable; however, this research goes one step further in showing the model (Figure 1) to be predictive of actual behaviors that people participated in throughout 2017.


Citation: Wu, L., & Dodoo, N. A. (2019 March). Understanding the impact of social inclusion and exclusion on consumer responses to promotion- and prevention-focused advertisements. Paper accepted to present at 2019 AAA Annual Conference, Dallas, TX.

Abstract: The present research investigated how social inclusion and exclusion influence consumer responses to advertisements with different regulatory foci (i.e. promotion versus promotion). The results of two studies indicated that social inclusion led consumers to evaluating a promotion-focused advertisement more positively than a prevention-focused advertisement. Further moderated mediation analyses confirmed that the growth-seeking orientation accounted for such effects. However, social exclusion was not found to influence consumers’ responses to promotion- and prevention-focused advertisements. Some possible explanations for such results are provided. Both theoretical and practical implications for the overall findings are also presented.


Citation: Wu, L., & Liu, J. H. (2019 March). Digital goods may satisfy consumers’ need for control. Paper accepted to present at 2019 AAA Annual Conference, Dallas, TX.

Abstract: A salient characteristic of the current digital economy is the prevalence of digital goods. It may be largely attributed to the rapid growth of digital media which grant users tremendous control over various media content. However, a number of studies in consumer psychology reported that consumers may value digital goods less than physical goods because immateriality leads to reduced perceptions of control and inhibits sense of ownership. Noticing this conflict in scholarship, this study examines how consumers’ need for control influences their responses to digital and physical products. The results indicated that consumers high in need for control evaluated digital products more positively than physical products and also preferred the advertisements featuring digital products. Moreover, these consumers were also willing to pay more for digital rather than physical goods. Such results provided some preliminary evidence indicating that digital goods may satisfy consumers’ need for control. Both theoretical and practical implications are discussed.


Citation: Wen, T. J., Jang, W. E., & Wu, L. (2019 March). Exploring age effects on meaningful messages: The underlying mechanisms of elevation and admiration. Paper accepted to present at 2019 AAA Annual Conference, Dallas, TX.

Abstract: This study examines different types of meaningful messages: one is a moral-based meaningful message that highlights moral excellence and human kindness; the other is a skill-based meaningful message that emphasizes extraordinary skills and personal growth. Results show that older people evaluate the moral-based meaningful message more favorably because the content elicits the feeling of elevation, whereas younger people respond to the skill-based meaningful message more positively because the message triggers the feeling of admiration. This research contributes to the advertising literature by differentiating two types of meaningful messages through proposing age as a boundary condition and identifying varied psychological mechanisms to account for such effects. The findings also provide practical implications to advertising professionals to target different ages groups with varied meaningful messages.


Citation: Wen, T. J., Wu, L., Dodoo, N. A., Noland, C. R., & Kim, E. (2019 March). Positive mood obscures, negative mood alerts: The interplay between mood and disclosure language on the effectiveness of native advertising. Paper accepted to present at 2019 AAA Annual Conference, Dallas, TX.

Abstract: This study investigated the interplay between mood and disclosure type on consumers’ recognition and evaluation of native advertising. This research discovered that consumers are more likely to recognize the ad with an explicit rather than implicit disclosure label. Moreover, this study also suggested that consumers’ mood influence ad recognition, such that a negative mood is more likely than a positive mood to drive consumers to interpret the persuasive purpose of a native ad. More importantly, mood influences consumers’ evaluation of native advertisements with different levels of disclosure. Specifically, consumers in a positive mood evaluate a native ad with implicit disclosure more favorably than an ad with explicit disclosure. By contrast, consumers in a negative mood respond more positively to a native ad with explicit disclosure compared to an ad with implicit disclosure. In addition, this study identified persuasion knowledge and perceived manipulativeness as the underlying mechanisms that accounted for the effects of ad recognition on content liking. These results are believed to provide useful theoretical and practical implications to the field of native advertising.


JINGJING LIU, SAM HASTINGS (former director) and YUAN LI (alumna)
Published “Simplified Scheme of Search Task Difficulty Reasons” in Journal of the Association for Information Science and Technology (JASIS&T).

Abstract: This article reports on a study that aimed at simplifying a search task difficulty reason scheme. Liu, Kim, and Creel (2015) (denoted LKC15) developed a 21‐item search task difficulty reason scheme using a controlled laboratory experiment. The current study simplified the scheme through another experiment that followed the same design as LKC15 and involved 32 university students. The study had one added questionnaire item that provided a list of the 21 difficulty reasons in the multiple‐choice format. By comparing the current study with LKC15, a concept of primary top difficulty reasons was proposed, which reasonably simplified the 21‐item scheme to an 8‐item top reason list. This limited number of reasons is more manageable and makes it feasible for search systems to predict task difficulty reasons from observable user behaviors, which builds the basis for systems to improve user satisfaction based on predicted search difficulty reasons.


Citation: Freeburg, D. (2018). Leadership and innovation within a complex adaptive system: Public libraries. Journal of Librarianship and Information Science. Online edition.

Abstract: Viewing public libraries as Complex Adaptive Systems, the current study analyzed leadership within these systems in terms of complexity and innovation. This included a leader’s capacity for ambiguity and emergence, features of leadership in different contexts, and perceptions of success and innovation. From a list of current public library directors and managers, 15 participants completed a 30-minute phone interview that followed a semi-structured guide. By analyzing the intersection of complexity of approach with complexity of context, eight leadership approaches were uncovered through coding. Results suggest that most participants engaged with most of the leadership approaches at some point. In addition, most of these approaches were seen as successful and innovative—though in different ways. Findings suggest that traditional hardline distinctions between leadership and management—or innovative and non-innovative—are no longer useful. This study is an important contribution to the study of public library leadership, as it applies theories of complexity to both approach and context.


Citation: Freeburg, D. (2018). Problems and Approaches in the Management of Intellectual Capital in Religious Organisations: An Issue of Complexity. Journal of Information & Knowledge Management. [Online Ready version].

Abstract: The current research uncovers problems with a religious organisation’s Intellectual Capital (IC), and the approaches organisational leaders take to overcome these problems. It is situated as an issue of complexity, in which there are varying levels in both problem and approach. This is outlined according to David Snowden’s Cynefin model. It is suggested that complex IC problems require complex IC approaches, while simple problems can make use of simple approaches. Two case studies with churches in the American South were used. Focus groups with these churches identified IC assets of strategic importance, problems, approaches, and current success. Surveys were distributed to church attendees to identify levels of vitality — a well-established measure of success in churches that aligns closely with the areas of IC. Analysis showed that when the complexity of approaches matched the complexity of the identified IC problems, churches were more optimistic about their ability to extract value from these assets. This led to increased efforts to realise that value, and members were more likely to agree that this value was present in the church. Mismatches were associated with chaos, decreased perception of church vitality and movement away from the mission. This research adds to existing research on IC complexity, operationalises problems and liabilities in these assets, and provides insight into a unique organisational setting for IC research. 


She received the National Communication Association's Distinguished Scholar Award. The award is the NCA’s highest award and recognizes her scholarly achievement in the study of human communication. She was honored at the organization’s national convention in Salt Lake City, Utah, on Nov. 10.


She wrote a column, “Schooling a New Generation of Journalists,” that was published in the South Carolina Press Association weekly "E Bulletin" newsletter on Oct. 10. The column details the challenges young journalists face in the current political climate beyond the important "who, what, when, where, why and how" of traditional objective journalism. This new generation, she says, must navigate a divisive civic culture, technological advances and, sometimes, threats as they explain the world to readers and listeners. 


They received the $1,000 Center for Teaching Excellence 2018 USCreativity grant. They proposed to use this money to fund two courses that would provide students the chance to create an art exhibition while learning about conservation at Congaree National Park.
Abstract: We propose innovating and integrating two courses: JOUR 448 – Photovisual Communication III and JOUR 346 – Graphics for Visual Communication.
The merging, experiential learning and collaboration will be achieved initially through a curated visit to the local national park, the Congaree, where students will photograph, film, sketch, design, visualize and observe this “backyard” national treasure and make informational images for a community-wide exhibition. We hope to merge photo and graphical techniques for a truly unique visual outcome involving photo techniques, graphics techniques, collage and data visualization. Integrating the two courses in this project will allow for higher conceptual thinking through a collaborative approach that blends visual communication techniques. Our students will prepare an art exhibition for the first time, learning about that process, which has not been a part of our curriculum. Students normally disseminate their work online or through their portfolio. Additionally, this project will foster a relationship between the community in Columbia and the SJMC and USC through their work, which will be exhibited at the park’s gallery (confirmation pending). Lastly, students will learn about community conservation and how to visually communicate this overarching concept.


He had an article published in the Journal of Education for Library & Information Science. This article applied his knowledge lens to education as he looked at ways to introduce students to complexity, the power of conversation and the limited power of information and knowledge given the human barriers to both.
Citation: Freeburg, D. (2018). The knowledge lens: Equipping information professionals to spark innovation within organizations. Journal of Education for Library and Information Science, 59(4), 228-252.
Abstract: This article outlines the Knowledge Lens—a way of seeing more clearly the opportunities for knowledge creation within organizations and society. It is proposed as a model for schools of Library and Information Science (LIS) to follow when considering curriculum changes. Instead of producing two sets of graduates—those in information and those in knowledge, each lacking the insight of the other—this model provides a foundation for embedding knowledge throughout the curriculum to equip information professionals with the requisite skills and understanding to lead innovative knowledge work in whatever organization they join. It includes three groupings and six elements. The groupings bring into focus the complexity of organizational life, the power of conversation in knowledge creation, and barriers to the integration of information and the application of knowledge. The elements within these groups control for aberrations in the image of an organization due to a fuzzy view of human potential and agency, an illusion of perfection, a distorted view of power, excessive homogeneity, and barriers that limit the power of an organization’s information and knowledge. This article does not contain a set of specific classes or learning outcomes; rather, it outlines a flexible model that can be used to contextually embed knowledge within the curriculum of schools of LIS and information. The librarians, data scientists, project managers, information architects, and others who graduate from these schools are uniquely positioned to lead this work; a curriculum based on the Knowledge Lens equips them to do so.

Her article, "Negotiating Digital Spaces in Everyday Life: A Case Study of Indian Women and Their Digital Use," was published in the open access peer-reviewed journal First Monday. Her study examines narratives from women in India about their everyday adoption, use and enjoyment of information and communication technology as she looked for factors affecting Indian women's use or avoidance of technology for information and communication in their daily lives.
Citation: Paul, A. & Thompson, K. M. (2018). Negotiating digital spaces in everyday life: A case study of Indian women and their digital use. First Monday, 23(11).
Abstract: New developments in digital technology and better and affordable access allow women unprecedented access to information and communication networks — if they are able to use digital technologies to access networks and digital information. This study presents a case study of motivations of women to use information and communication technologies (ICT) in a ubiquitous information environment. This study follows an interpretive paradigm to explore an understanding of culture and gender in a middle-class Indian context. Women in this report varied in terms of heavy/light and mandatory/voluntary use. We discuss the implications of such variations in terms of technology adoption for digital inclusion. Social factors, such as the role of parents and social communities, were found to influence women to develop and maintain interests in ICT that were reflected in their professional and personal lives. Some women were slow to adapt to ICT use as they tended to adhere to normative expectations which hindered ICT use. Women tend to have greater ICT use if it is for fulfilling familial roles and for communication.


LUCY SANTOS GREEN and MELISSA P. JOHNSTON (University of West Georgia)
She presented research findings from her publication, "Still Polishing the Diamond: School Library Research over the Last Decade," at the Association for Educational Communications and Technology International Conference in Kansas City, Missouri, from Oct. 23-27.
Citation: Citation for presentation:
Green, L., & Johnston, M. P. (October, 2018). A systematic review of a decade of research on digital and information literacy for student learning in the field of school library media. Association for Educational Communications & Technology, Kansas City, MO.​
Citation for paper upon which the presentation is based:
Johnston, M., & Green, L. (2018). Still polishing the diamond: School library research over the last decade. School Library Research, 21.
Abstract: This presentation will report the results of a systematic review of a decade of research on digital and information literacy skills for student learning in the field of school librarianship. Using a predetermined protocol, researchers carefully investigated over 109 studies culled from fourteen prominent instructional technology and library and information science journals. Results identify research gaps, particularly amongst underserved populations, and point toward new and critical questions for the field to pursue.


She received a distinguished scholar invitation to present a series of lectures and workshops to students at the National Chung Hsing University in Taichung, Taiwan. There, she was also able to discuss potential research collaborations with the faculty at the university. Her engagement was funded by the Taiwan Ministry of Education.
Citation: Thompson, K. M. (October 16-18, 2018). Digital inclusion, public libraries, and research writing.


This chapter is in a textbook written for mass communication undergraduate students who are taking a Hispanic media course. She was invited to write the chapter because of her ability to read and interpret Brazilian literature, interview professionals and her general knowledge of mass communications.
Citation: Habib, S. (2018). Don’t Forget the Brasileiros: Reaching the Brazilian Audience. In Coronado, K., & Kight, E. (Eds.). LatinX Voices: Hispanics in Media in the US. Publisher: Routledge, of Taylor & Francis.
Abstract: Brazil is the largest country in South America. Surrounded by Spanish speaking countries, it stands alone as the only country below the U.S. southern border where Portuguese is the official language. Brazilians are often lumped into the Hispanic group in American institutions. However, is that the case with media companies? Students should have a better understanding of Brazilian media and audience within the context of Hispanic audiences after reading this chapter.


Her qualitative study examined how advertising agency leaders are adapting to constant change in media, technology and agency roles.
Citation: Padmini Patwardhan, Sabrina Habib & Hemant Patwardhan (2018): Managing
Change and Finding Identity: A Grounded Analysis of Advertising Agency Leadership, Journal of
Current Issues & Research in Advertising.
Abstract: This study is one of the first to examine advertising leadership as agencies adapt to the knowledge era. Using grounded-theory methodology (GTM) analysis, it explores how effective leadership is viewed, articulated, and practiced in a period of change in contemporary United States-based ad agencies. In-depth interviews with 16 leaders led to formulation of a grounded theory of agency leadership with three interdependent core concepts: managing change, finding identity, and leading effectively. Successful leadership at the agency is a process of negotiation, adaptation, and collaboration. Negotiating external change poses numerous internal challenges and adaptation: talent flight, internal turf wars, and cultural shifts in agency composition. Leaders must demonstrate capability through both being (qualities) and doing (actions) and lay equal emphasis on performance (product) and human capital (people). Leaders’ change management abilities, hard and soft skills, collaborative vision, and managerial pragmatism are key to agency success. Future research may explore topics like leadership and agency culture, global contexts of agency leadership, and issues in leadership training.

Citation: Freeburg, D. (2018). Identifying Layers of Intellectual Capital by Analyzing Unique
Contexts. Electronic Journal of Intellectual Capital 16(2), 84-98.
Abstract: This research analyzed the Intellectual Capital (IC) in churches, noting the contextually specific elements tied to unique definitions of success. It aimed to open up to questioning the traditional classifications of IC, while considering the importance of context. American churches were chosen to uncover unique layers and attributes of IC, as they represent a very different organization from those typically studied in IC research. The leadership teams of four churches engaged in 90-minute focus groups, where they discussed success, assets, liabilities, and attempts to leverage value from assets. By approaching it qualitatively, and without prompting participants about the traditional definitions of IC, a more valid and natural discussion revealed unique assets not found in other contexts. Analysis validated the traditional three-part classification of IC into human, relational, and structural assets, yet it showed unique subcategories not captured by previous research. It outlined unique relationships among asset classifications, and revealed areas of missed opportunity and leakage of assets. This adds to the growing list of possible specific IC assets that can be considered by other organizations, as well as ways to leverage these assets. Analysis also found that assets can easily become liabilities if not properly managed and maintained. This approach can be used in future research to uncover additional layers of IC that can be used by other organizations not previously aware of the existence or potential value of such assets.

Citation: Kim, J.K., Overton, H.K., Hull, K., & Choi, M. (2018). Examining public perceptions of CSR in sport. Corporate Communications: An International Journal.

Citation: Jun J. (2018) Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian ethnic groups, Ethnicity & Health.
Abstract: This research examined cancer/health communication factors (i.e. cancer/health information seeking, patient-provider communication (PPC), cancer screening information from providers) and screening for breast and cervical cancer among Asian Americans and five Asian ethnic groups (Chinese, Filipinos, Japanese, Koreans, Vietnamese) in comparison to Whites. Additionally, the relationship between cancer/health communication disparity and cancer screening gaps between Asian Americans and Whites was investigated. Data comes from a nationally representative sample of 2011–2014 Health Information National Trends Surveys (HINTS). Asian Americans and most Asian ethnic-groups reported significantly lower rates of cancer/health information seeking and lower evaluations for PPC as compared to Whites, though differences within Asian ethnic groups were observed (Koreans’ greater cancer/health information seeking, Japanese’ higher PPC evaluation). When the cancer/health communication factors were controlled, Asian Americans’ odds of cancer screening were increased. Especially, Asian Americans’ odds of adhering to the breast cancer screening guideline became nearly 1.4 times greater than Whites. This research demonstrates that health organizations, providers, and Asian American patients’ collaborative efforts to increase the access to quality cancer information, to make culturally competent but straightforward screening recommendations, and to practice effective communication in medical encounters which will contribute to diminishing cancer disparities among Asian Americans.

Citation: Choi, M., Overton, H.K., & McKeever, R. (2018). When organizational advocacy and public advocacy intersect in CSR: Examining stage of partnership and activism in CSR partnerships. The Journal of Public Interest Communications. 2(2), 264-288.
Abstract: CSR partnerships have evolved and taken various forms as companies and nonprofit organizations work toward creating societal change for the public good. This study examined public relations advocacy in the context of CSR communication through a 2 x 2 online experiment with a sample of 240 participants. Specifically, this study examined interactions between CSR fit, stage of partnership, and individuals’ activism levels on individuals’ attitude toward a company, a nonprofit, and skepticism levels toward the CSR partnership. High fit and philanthropic stage of partnership became significant factors on attitude toward the company. Individuals’ activism levels had a positive interaction with stage of partnership in predicting skepticism toward the partnership. Theoretical implications and practical applications for public interest communications are discussed.

Citation: Overton, H.K. (2018). Examining the impact of message frames on information seeking and processing: A new integrated theoretical model. Journal of Communication Management, 22(3), 327-345.



Citation: Karami A., Webb F., Kitzie V. (2018), What do the US West Coast Public Libraries Post on Twitter?, Proceedings of the 81th Annual Meeting of the Association for Information Science and Technology (ASIST), Vancouver, Canada.


Received a $298,000 grant for a three-year investigation into how public libraries can promote the health of their LGBTQ+ communities.
Citation: 2018-Present Examining Public Library Service to LGBTQ+ Communities for Health Information, IMLS. 

They received a $219,000 grant from the Institute of Museum and Library Services to develop a clearer picture of the many ways that public libraries contribute to the prosperity and well-being of those who live in their service areas. 

Through funding from the Jacqueline M. Albers Guest Scholar in Children’s Literature Fellowship, she visited Kent State University from September 10 – 14. She conducted research about social justice issues in graphic novels through the use of the collections in the Reinberger Children’s Library Center at KSU. The title of the study is “Visualizing Change through Multicultural and Social Justice Graphic Novels in the U.S. and Australia.” They are analyzing graphic novels in both countries, and will be writing about how K-12 librarians and teachers can use them with students across the curriculum. 

This $90,000 grant from the National Endowment for the Humanities in digital humanities advancement will be used for the development of an open access, user-friendly tool to allow scholars and the public to study and document the spread and evolution of information shared over social media networks.
Citation: Evolution in digital discourse: Toward a computational tool for identifying patterns of language change in social media.


Their social bots research was featured in the New Scientist. Link»


KEVIN HULL, GRACE YAN and NICK WATANABE (both on USC Sports Management faculty)
They examined how fans used Twitter during the 2017 UEFA Champions League Final. They analyzed almost 20,000 tweets before, during, and after the match and found that large sport entities and star players dominated the conversation and individual citizens had a difficult time generating influence on the conversation.
Citation: Yan, G., Watanabe, N., Shapiro, S., Naraine, M., & Hull, K. (accepted for publication). Unfolding the Twitter scene of the 2017 UEFA Champions League Final: Social media networks and power dynamics. European Sport Management Quarterly.
Abstract: This study investigated the Twitter networks of the Champions League hashtag (#UCL) across the 2017 UEFA Champions League Final. Through an examination of network parameters and shifting structures, the analyses disclosed patterns of attention and power distributed among various sport stakeholders and fans. Overall, the data included 19,869 posts for pre-match, 3,276 posts for halftime, and 5,691 for post-match. The #UCL network emerged with relatively low density and heterogeneous communication interest during the pre-match, and then moved towards higher density. Meanwhile, emergent game dynamics played a meaningful role in structuring the networked relationships. 

Outlined a new approach to the classroom that engages students in critical questioning of existing information by having students work on a new canon in whatever discipline the course is in.
Citation: Freeburg, D. (2018). Going beyond the text: Turning classrooms into communities of practice to uncover and create noncanonical knowledge. Education for Information, 34(1), 79-95.
Abstract: Every discipline has an existing canon – seen in textbooks, scholarly journals, conference proceedings, etc. – that explicitly outlines existing practice and thought. Recognizing the inadequacy of these canons, the current paper outlines an approach to classroom instruction that helps students move beyond these texts as they create and discover noncanonical knowledge. This noncanonical approach focuses on turning classrooms into Communities of Practice (CoP). There is myriad literature on the utility of such groups for knowledge creation and learning in organizations, yet this paper is unique in introducing it to classroom instruction. By turning classrooms into an adapted CoP, instructors are situated to move beyond the texts or canons of their disciplines. This occurs as they a) invite unique student contributions to create ideas and knowledge that go beyond existing texts, b) develop trust and community among students that goes beyond simple icebreakers and standard group work, and c) engage consistently in action that recognizes the practical utility of what is learned. This is essential to any discipline, yet it has a special place in the field of Library and Information Science (LIS) which – long a discipline of the text – is itself moving outside of this as it focuses on knowledge creation [1 ]. In addition to its theoretical foundation, the paper provides practical steps instructors can take to turn their classrooms into CoPs that move beyond the existing text.

This research, published in Addictive Behaviors, examined smokeless tobacco users' comparative optimism in assessing the health and addiction risks of their own product in comparison with cigarettes and the effects of comparative optimism on cessation information-seeking.
Citation: Jun, J. & Nan, X (2018). Comparative risk assessment and cessation information seeking among smokeless tobacco users. Addictive Behaviors. 80, 14-21
Abstract: An analysis of nationally-representative sample from the 2015 Health Information National Trends Survey (HINTS)-FDA revealed; the presence of comparative optimism in assessing both health and addiction risks among smokeless tobacco users. Comparative optimism was negatively correlated with most cessation information-seeking variables. Health bias (the health risk rating gap between the subject's own tobacco product and cigarettes) was associated with decreased intent to use cessation support. However, the health bias and addiction bias (the addiction risk rating gap between the subject's own tobacco product and cigarettes) were not consistent predictors of all cessation information-seeking variables, when covariates of socio-demographics and tobacco use status were included. In addition, positive correlations between health bias and past/recent cessation-information searches were observed. Optimistic biases may negatively influence cessation behaviors not only directly but also indirectly by influencing an important moderator, cessation information-seeking. Future interventions should prioritize dispelling the comparative optimism in perceiving risks of smokeless tobacco use, as well as provide more reliable cessation information specific to smokeless tobacco users.

LUCY GREEN, ROBIN WILSON (Georgia Southern University) and EUNBAE LEE (The Catholic University of Korea)
This journal article reports that instructors in fields that include complex academic language can use pedagogies from the field of foreign language learning to help students master complex and confusing terminology.
Citation: Wilson, R., Lee, E., & Green, L. (2018). Law is a foreign language: An analysis of the language of law and the use of second-language teaching pedagogy in an undergraduate business law course. Journal of Legal Studies in Business, 21. Link»


Citation: Park, Y.J., Jang, S. M., Lee, H., & Yang, G. (2018). Divide in Ferguson: Social media, social context, and division, Social Media and(+) Society. 4(3).
Abstract: We examine the patterns of social polarization, with the case of Michael Brown shooting as an empirical basis for discussing the role of social media in promoting polarized viewpoints. In doing so, we test a model that synthesizes the interplay between text polarity in Twitter and four attributes of U.S. cities (N=216): (1) geographic location, (2) race, (3) poverty, and (4) technological condition. Our findings supported hypothesized functions of socio-environmental traits. However, the extents of polarization in tweet-texts were subtler than expected. Furthermore, the finding concerning poverty suggests that certain urban environments are more conducive to exacerbating racial tensions, reproducing them into social media narratives. We suggest future studies and discuss the implications for societal divide.


Presented two sessions in Kuala Lumpur at the International Federation of Libraries and Institutions (IFLA) World Congress. The first session was “Going Global with the IFLA School Library Guidelines: Preparing Resources and Best Practices to Help School Librarians Implement the New Guidelines.” The second session was “Regional Workshops – Collaborative Professional Development for In-Service Librarians in South Carolina, USA.”



Communication Technology Update and Fundamentals, 16th edition” was published June 20, 2018. Since 1992, this book has provided the latest information on electronic mass media, computers, consumer electronics, telephony, and networking.

Citation: Grant, A. E. & Meadows, J. H. (Eds.) (2018). Communication technology update and fundamentals (16th edition) Boston: Focal Press (June 2018, 324 pages).


Thompson’s chapter in the book “Re-envisioning the MLS: Perspectives on the Future of Library and Information Science Education Vol: 44, Part B” provides context through a brief history of Australian LIS education, then examines the knowledge, skills and qualifications required for current and emerging LIS professionals. Finally her chapter introduces the changing nature of the LIS academy and the profession in Australia, and discusses whether there are aspects of current LIS education that we need to hold on to or let go of in order to re-envision LIS education. 

Citation: 1. Kennan, M. A., Carroll, M., & Thompson, K. M. (2018). Letting go, holding on or re-envisioning? Challenges and opportunities for LIS Education in Australia. In J. Purcell, L. C. Sarin, P. T. Jaeger, & J. C. Bertot (Eds.), Re-envisioning the MLIS: Perspectives on the future of library and information science education (pp. 161-176). Bingley, UK: Emerald.


Citation: Karami A., Pendergraft N. M. (2018), Computational Analysis of Insurance Complaints: GEICO Case Study, International Conference on Social Computing, Behavioral-Cultural Modeling, & Prediction and Behavior Representation in Modeling and Simulation, Washington, DC. 

ARNOVA-Asia Paper

Citation: Zheng, Y., McKeever, B.W., Xu, L., Leung, W. (July, 2018). Improving fundraising outcomes in China: Exploring the roles of media preferences and demographics.

This was presented by Wan Chi Leung, an alum of our Ph.D. program, in Hong Kong in July 2018.


Received a Global Health Initiative Course Development Grant from the Center for Teaching Excellence at USC. The funding was awarded for new courses or content related to global health. She is using it to help develop JOUR 562: Communicating, Science, Health & the Environment, which is being offered in the fall of 2018


Abstract: The purpose of this paper is to examine how corporate and nonprofit leaders partner on public relations for corporate social responsibility (CSR) programs. Through semi-structured interviews across the USA, and stretching into Europe and South America, leaders (n=24) from US-based corporations top-ranked for corporate citizenship, and the nonprofit organizations with which they have developed CSR programs, shared insights and best practices. It was found that corporate and nonprofit leaders who collaborate on CSR programs spoke independently about several essential shared values, including community-focused collaboration, fiscal responsibility, and strategic alignment. How they described their CSR partnerships reflects a mutual commitment to a distributed leadership model, which involves the need to span organizational boundaries, share unique expertise across levels and roles, and sustain long-term relationships. 

Citation: Al-Saggaf, Y. & Thompson, K. M. (2018). ICT women professionals’ perceptions of workplace ethical problems: A quantitative survey. Journal of Information Ethics, 27(1), 59-73. Abstract: Which ethical problems are most frequently experienced by ICT women professionals and which ethical problems experienced by ICT women professionals are of most concern to them as individuals? A quantitative survey of 2,315 Australian ICT professionals of which 15.4% were females revealed that the top 15 most frequently faced ethical problems that the females identified were nearly identical to those identified by males. Gender only predicted three problems that affect females personally, namely overworking staff, bullying, and discrimination, which they also believed occur more frequently than other problems. Experienced women professionals have a greater concern about these problems than women in junior roles. Regardless, these results are concerning and therefore deserving of attention in a future study.

This is the fourth in a series of articles looking at why students major in journalism and mass communications. In this article, we identify differences between students who major in print vs. broadcast journalism, applying the eight-dimension scale we developed in the first article in the series.
Citation: An examination of print and broadcast journalism students’ personality traits (2018). (Serena Carpenter, Ann Hoag, and August E. Grant). Journalism and Mass Communication Educator, 73(2), 147-166.
Abstract: Journalists identify with a medium because it aligns with their interests and talents, and they may resist tasks incongruent with their perceived creative strengths. Occupational conflict arises when one’s personality does not align with expected work tasks within a role according to Holland’s theory of vocational choice. We carried out a quantitative survey of aspiring print and broadcast journalists to investigate whether they differed in personality traits (i.e., extraversion, conscientiousness, life values, and journalism degree motivations). Results show broadcast journalism students perceived themselves as more extreme on many measures including extraversion, conscientiousness, and certain life values. Broadcast students were also more likely to choose journalism as a degree for social prestige, sports, reporting, and photography reasons, whereas print students were more likely to choose writing as their primary motivation. 

Citation: Kitzie, V. (2018). "I pretended to be a boy on the Internet": Navigating affordances and constraints of social networking sites and search engines for LGBTQ+ online identity work [Special issue, Queer Internet Studies]. First Monday, 23(7).
Abstract: In this multi-platform study, I analyze interviews with 30 lesbian, gay, bisexual, transgender, and queer (LGBTQ+) individuals in the United States (U.S.) to demonstrate how social networking sites (SNS) and search engines afford and constrain their identity work. Data analysis identifies three key affordances and constraints for how participants create, negotiate, and sustain their LGBTQ+ identities: identity expression, visibility, and anonymity. I explore each using a tripartite analytical frame of stigma, tactics, and authenticity. Findings describe how participants navigate hetero- and gender-normative discourses encoded into SNS and search engines to affirm their LGBTQ+ identities. Designers can use these results to create platforms inclusive of LGBTQ+ identities that afford, rather than constrain, these navigations. 


A descriptive analysis of LIS job descriptions to look for wording inviting diversity, specifically with an eye for invitations inclusive of applicants with disabilities.
Citation: Muir, R., Thompson, K. M., & Qayyum, A. (2018, July/August). Differently abled staff welcomed by library recruiters. InCite: Magazine of the Australian Library and Information Association, 39(7/8), 22-23.


Quoted in a media piece about how information studies makes a difference in the community. This media piece allowed her to make a statement about the value of the MLIS in communities around the world.
Citation: Charles Sturt University.  (July 25, 2018). Information Studies: See Can It Make a Difference In Your Community.
Abstract: The public library system is very important in Australian society, giving information studies professionals a lot of scope, not only in their career but also in the services they provide to communities. 


Dr. Hull won first place in the the AEJMC Mass Communication and Society Promising Professor Competition. 


Citation: Mikitish, S., Kitzie, V., & Connaway, L.S. (2018). Assessing for alignment: How to win collaborators and influence stakeholders. In Shaping the Campus Conversation on Student Learning and Experience: Activating the Results of Assessment in Action (pp. 213-222). Chicago, IL: Association of College and Research Libraries (ACRL). 


Paper to be presented at the  Evidence for Global & Disaster Health [E4GDH] Special Interest Group in partnership with Medical Libraries Group Malaysia IFLA Satellite meeting, Kuala Lumpur, Malaysia – Thursday, August 23, 2018

Abstract: In times of crisis, public libraries, in addition to health, fire, and police departments, are community outreach centers and sources of credible information. In October 2015, several counties in the state of South Carolina in the United States of America experienced catastrophic flooding that caused severe damage. Situation-specific research was conducted to investigate public libraries’ value to their communities in providing critical information services, as well as the libraries’ legitimacy as partners of public health agencies. The research framework is one recommended by public health experts for risk communication preparedness and implementation during pandemic influenza. In 2015, a case study investigated 1) public librarians’ use of multiple channels and technology for information distribution and services; and 2) public libraries’ collaboration with multi-level agencies to facilitate emergency response and recovery. In 2017, a survey study examined community members’ use of disaster information sources and evaluation of the information’s credibility during and after the 2015 flooding. The results show that the public libraries in the areas affected by flooding created disaster-recovery centers, illustrating the libraries’ value in facilitating emergency response and recovery. However, the findings also show public librarians were not fully prepared to provide disaster and health information for adult users, especially through online venues. Even though most of the community members in the 2017 survey study indicated that it was easy or very easy to find information, some of them did not use any credible information resources either during or after the disaster. It is recommended that public libraries provide reliable, user-friendly disaster and health digital resources for adult users. Public librarians can use social media network sites, such as Facebook and Twitter, to increase awareness of these library resources and to distribute real-time messages of interest. 

Citation: Radford, M.L., Connaway, L.S., Kitzie, V.L., Mikitish, S., & Floegel, D. (2018). Investigating and Mitigating Microaggressions to Support Inclusive Information Services. Paper presented at the 2018 LIDA Conference, June 13-15, Zadar.
Citation: Kitzie, V. (2018). Information Practices of LGBTQ+ Individuals: Evidence-based Implications for Libraries.  Paper presented at the 2018 LIDA Conference, June 13-15, Zadar. 

Citation: Robinson, E. (2018, June 15). Courts’ Recognition of Academic Privilege: Law or Legend?, American Association of University Professors 2018 Annual Conference, Arlington, VA.

Abstract: Ethics require confidentiality of respondents in social science research, and academics often assert an “academic privilege” to protect this information. But this can conflict with courts’ demands for this information. This presentation examines the cases in which courts have evaluated claims of academic privilege and the extent to which they have recognized the validity of such a privilege.


Dr. Gavigan received a 2018-2019 Southeastern (SEC) Conference Visiting Faculty Travel Grant

Abstract: The grant, Visualizing Change through Multicultural and Social Justice Graphic Novels in the United States and Australia, is a collaboration between two educators of school librarians from two different continents.  Dr. Karen Gavigan is an associate professor in the School of Library and Information Science (SLIS) at the University of South Carolina.  Dr. Kasey Garrison is a lecturer in the School of Information Studies at Charles Sturt University in Australia. The purpose of the study is to examine multicultural and social justice graphic novels published for children and young adults in the United States and Australia, and to share ideas for how school librarians and teachers worldwide can use them with their students. The grant will enable Dr. Gavigan to visit the University of Florida for one week where she will examine the graphic novel collection of the Baldwin Library of Historical Children’s Literature. The Baldwin Library, used by scholars worldwide, contains more than 130,000 books and serials from the mid-17th century to the present.


Abstract: College students have often been surveyed about their general information seeking behaviors. However, little has been done to explore what specific system features they use to find and save information when they are working on their real-life tasks. In this study, 32 college students were invited to an information interaction lab for a session in which they recalled a recently finished task and worked on a to-be-finished task using a computer in the lab. They were asked to complete questionnaires regarding what systems they used to finish their tasks and what features were helpful for searching and for saving information. Results showed that college students rely more heavily on the Internet sources than on library sources, even for their course related work. The study identified fourteen categories of system features helpful for information search and eight categories helpful for information saving. The findings have implications for designing systems that will better help people accomplish their tasks. 


Dr. Rathbun-Grubb chaired the Education Committee of the Association for Library Collections & Technical Services. The committee was asked to define core competencies for professionals in the acquisitions field, and this document (“Core Competencies for Acquisitions Professionals”) was endorsed by the ALCTS Board of Directors. Association for Library Collections & Technical Services endorses acquisitions core competencies.

The "Core Competencies for Acquisitions Professionals" outlines competencies that are needed across the span of an individual’s professional career to perform acquisitions functions. The intended audience for these competencies include students and new practitioners as well as managers and administrators who specialize or manage acquisitions functions in any library setting.


Citation: Tu-Keefner, F. Liu, J., Freeburg, D., Lyons, D. & Corbo, M. (2018). Disaster information needs, credible information access, and use of social media for crisis communication: A survey study of the adult general public in 11 counties during two disasters. Submitted to MLA 2018: Medical Library Association Annual Meeting and Exhibition, Atlanta, GA, May 18-23, 2018 (Accepted for Poster Presentation)

Abstract: Catastrophic disasters (e.g., hurricanes) occur in a particular Southern coastal state almost annually.  The study examines which disaster information sources the community members used and their evaluation of the information’s credibility during two disasters in 2015 and 2016.  An investigation of how people shared information with others (for instance, social media such as Facebook) during disasters is also included. 



“Reading and Writing Comics and Graphic Novels: Collaborative Best Practices between School Librarians and Teachers,” published in the book, “Comics and Graphic Novels: Pedagogy and Practice for the 21st Century” by David Seelow.



Citation: Boling, K. S. (2018). “We matter”: The launching of a counter-narrative Black public affairs program in Columbia, S.C., Accepted for presentation at the 2018 AEJMC National Conference in Washington, D.C.

Abstract: Through oral history interviews and archival documents, this article examines how African American public affairs shows, like Awareness, played an integral role in the Civil Rights
Movement by presenting a counter-narrative to what was seen on mainstream news. Through this counter-narrative, Awareness had the unique ability to elevate the conversation beyond protests and demonstrations, and deeply discuss issues that could potentially alter the Southern mindset of stereotypical Blacks and improve race relations in the South.


Citation: Boling, K. S. (2018). Enjoying Crime: Examining Disposition Theory in the True Crime Audience, Accepted for presentation at the 2018 AEJMC Conference in Washington, D.C.

Abstract: This study explores disposition theory within the true crime podcast audience and potential impact on the criminal justice system. Using an online survey (n = 308), this study found that the true crime podcast audience listens for entertainment (92.47%) and enjoyment (84.58%), but they also see the potential for societal impact and they want to be part of the movement. Over 80% of respondents believe the podcasts are already having an impact on the cases covered. 

KEVIN HULL and MINHEE CHOI (Ph.D. student)

Citation: Choi, M., Hull, K., & Kian, T. (2018, April). Examining the growth of sport communication programs in higher education through a survey of program coordinators. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Sports Communication Interest Group), Washington D.C.

Abstract: As higher education institutions seek ways to attract, recruit, and retain students, some schools and colleges are creating sports communication programs. This study surveyed coordinators of those programs regarding their opinions of this quickly growing field. Results demonstrate that student interest, administrative and financial support, and having components already in place before designing curricula are keys to success. Results of this study can be used by schools looking to launch sport communication program.


Citation: Hull, K., Kim, J. K., Haun, D., & Stilwell, M. (2018, April). Slam dunk: An examination of how magazines can create loyal readers. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Magazine Media Division), Washington D.C.

Abstract: As various sports magazines have eliminated print issues, the basketball magazine Slam continues to have a strong and loyal following. Using impression management and social identity theory as a guide, both visual and textual analyses were used to examine the magazine’s covers. Results demonstrate that Slam’s covers were designed for a demographic that is familiar with the players, interested in being on the cutting edge of information, and passionate about the sport of basketball.


Citation: Hull, K., & Wilson, B. (2018, April). Journalism or public relations? Coverage of sports teams in high school journalism programs. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Scholastic Journalism Division), Washington D.C.

Abstract: Just as professional sports reporters are often embedded with teams, high school sportsjournalists have to go to class with the athletes they cover. However, high school reporters lack the expertise of professionals, leading to an examination about whether high school media coverage of sports was more like public relations or objective journalism. In a survey of high school media advisers, the scholastic sports coverage was found to be a trade-off between objective journalism and positive public relations produced by students — who gain valuable skills — for students.


Citation: Harrison, G., Pegoraro, A., Romney, M., & Hull, K. (2018, April). How race, gender, and American politics influenced user discourse surrounding the Jemele Hill controversy. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Minorities and Communication Division), Washington D.C.

Abstract: On September 11, 2017, ESPN’s Jemele Hill tweeted that United States President Donald Trump was a “white supremacist.” Online reaction was swift and divided. The purpose of this study was to analyze how people were discussing the incident on Facebook using the theoretical lens of framing. Results demonstrate that discussions devolved into stereotypical tropes and uncivil discourse. Ultimately, Hill’s race and gender became as much of a topic of contention as did her comments about Trump.

KEVIN HULL and LAUREN SCHWARTZ (senior broadcast major)

Citation: Hull, K., & Schwartz, L. (2018, April). "Mighty" Kacy: Gender framing within American Ninja Warrior. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Entertainment Studies Interest Group), Washington D.C.

Abstract: While previous studies have demonstrated that sports and primetime television programming have traditionally treated women in a less flattering light compared to men, the show American Ninja Warrior has emerged to challenge that tradition. Using framing as a guide, an examination of episodes from season nine revealed that female and male competitors receive the same personality, performance, and physicality taxonomies when their athletic successes and failures are described by the announcers.


Citation: Kim, J. K., Overton, H. K., Hull, K., & Choi, M. (2018, April). Examining public perceptions of CSR in sport: The role of attributions, fit, and information source. Paper presented at Association for Education in Journalism and Mass Communication (AEJMC) 2018 National Conference (Sports Communication Interest Group), Washington D.C.

Abstract: Despite the proliferation of corporate social responsibility (CSR) in professional sports leagues, research has not widely examined public expectations and perceptions of CSR in sport. This study employed a between-subjects online experiment to investigate how sports spectators infer motives of a professional sports team’s CSR efforts and how attributions and perceptions of fit between CSR activities and the team impact patronage intentions. Practical and theoretical implications are discussed.



Citation: McKeever, R., Kim, J.K., Li, J-Y., & Wen, T. J.  (2018, August). Third-person Effects of Conflicting Information about Childhood Vaccinations.: Role of Health Locus of Control and Issue Importance in Predicting Individuals’ Support for Immunization Requirements. Paper accepted for presentation to the Communicating Science, Health, Environment and Risk Division Association for Education in Journalism and Mass Communication  (AEJMC), Washington, DC.


Citation: McKeever, B.W., McKeever, R., Pressgrove, G., & Overton, H.K. (2018, August). Predicting Public Support: Applying the Situational Theory of Problem Solving to Prosocial Behaviors. Paper presented to the  Public Relations Division at the annual meeting of the  Association for Education in Journalism and Mass Communication (AEJMC), Washington, DC.


Citation: Bhalla, N., and Moscowitz, D. (2018). “Objectified yoga: Commodity, identity, and embodiment in U.S. women’s magazines.” Association for Education in Journalism and Mass Communication (Cultural and Critical Studies Division), Washington, D.C., August 2018.

Citation: Kenneth Campbell (2018). Pulpit and Press Pioneer: Samuel E. Cornish, the Minister, before Founding Freedom’s Journal. Paper to be presented at the Annual Meeting of the Association for Education in Journalism and Mass Communication (AEJMC), Washington, D. C., August 8, 2018.

Abstract: Before becoming a founding editor of Freedom’s Journal, America’s first African American newspaper in 1827, Samuel E. Cornish trained in Philadelphia to be a minister in the Presbyterian Church. It was an interesting choice given that black religious denominations were being formed, a number of other white denomination had black congregations, and the Presbyterian Church supported African colonization of blacks. Cornish, who became the second African American licensed as a minister in the Presbyterian Church (1819), began his ministry preaching in rural Maryland, Delaware and Pennsylvania (1819-1821). He moved his ministry to New York and established the first African American Presbyterian Church in the city (1821-1823). This first-time detailed examination of this aspect of his background shows his decision to join the Presbyterian Church resulted in coverage in newspapers and magazines and exposed him to contacts with white leaders who might have influenced him as he helped found Freedom’s Journal.

Presented "Social Media Analysis for Organizations: US Northeastern Public and State Libraries Case Study" at the Southern Association for Information Systems (SAIS) Conference, Atlanta, GA.

Citation: Collins M., Karami A. (2018),  Social Media Analysis for Organizations: US Northeastern Public and State Libraries Case Study, Proceedings of the Southern Association for Information Systems (SAIS), Atlanta, GA.

Abstract: Social networking sites such as Twitter have provided a great opportunity for organizations such as public libraries to disseminate information for public relations purposes. However, there is a need to analyze vast amounts of social media data. This study presents a computational approach to explore the content of tweets posted by nine public libraries in the northeastern United States of America. In December 2017, this study extracted more than 19,000 tweets from the Twitter accounts of seven state libraries and two urban public libraries. Computational methods were applied to collect the tweets and discover meaningful themes. This paper shows how the libraries have used Twitter to represent their services and provides a starting point for different organizations to evaluate the themes of their public tweets.  


Citation: McKeever, R., Kim, J.K., Rathbun-Grubb, S., & Tatge, M. (2018). It’s not Fake, it’s Alternative: Experimentally Parsing the Effects of Misinformation. Paper to be presented at the Annual Meeting of the Association for Education in Journalism and Mass Communication (AEJMC), Washington, DC.


Citation: Mohammadi E, Thelwall M, Kwasny M, Holmes KL (2018) Academic information on Twitter: A user survey. PLoS ONE 13(5): e0197265. 

Abstract: Although counts of tweets citing academic papers are used as an informal indicator of interest, little is known about who tweets academic papers and who uses Twitter to find scholarly information. Without knowing this, it is difficult to draw useful conclusions from a publication being frequently tweeted. This study surveyed 1,912 users that have tweeted journal articles to ask about their scholarly-related Twitter uses. Almost half of the respondents (45%) did not work in academia, despite the sample probably being biased towards academics. Twitter was used most by people with a social science or humanities background. People tend to leverage social ties on Twitter to find information rather than searching for relevant tweets. Twitter is used in academia to acquire and share real-time information and to develop connections with others. Motivations for using Twitter vary by discipline, occupation, and employment sector, but not much by gender. These factors also influence the sharing of different types of academic information. This study provides evidence that Twitter plays a significant role in the discovery of scholarly information and cross-disciplinary knowledge spreading. Most importantly, the large numbers of non-academic users support the claims of those using tweet counts as evidence for the non-academic impacts of scholarly research. 

MO JANG, SEI-HILL KIM and ANAN WAN (Ph.D. student) and H.B. KIM (former Ph.D. student)
Citation: Kim, H.B., Jang, S. M., Wan, A., & Kim, S. H. (in press). Evaluating sampling methods for content analysis of Twitter data. Social Media and(+) Society.

Citation: Wu, L., & Wen, T. J. (2018). Exploring the impact of affect on the effectiveness of comparative versus non-comparative advertisements. International Journal of Advertising.

Abstract: Affect is important in advertising, but it has not attracted sufficient attention in the research of comparative advertising. Two studies were conducted to explore how affect influences the effectiveness of comparative versus non-comparative advertisements. Study 1 focused on context-induced affect and showed that participants with positive affect expressed more favourable attitudes toward a comparative advertisement than a non-comparative advertisement. Study 2 addressed the coexistence of context- and ad-induced affects. Results showed that in the condition of positive context-induced affect, participants liked a comparative advertisement more than a non-comparative advertisement when ad-induced affect was positive. However, they evaluated both types of advertisement similarly in a negative manner when ad-induced affect was negative. In the condition of negative context-induced affect, participants expressed more favourable attitudes toward the advertisement eliciting positive affect than the one eliciting negative affect (regardless of ad type). These studies provided theoretical and practical implications, as well as directions for future research. 

Citation: Liu, J. & Albright, K. (2018). Exploring the roles of the unconscious in information search behaviors. Journal of Librarianship and Information Science. First published online May 13, 2018.

Abstract: Increasing evidence from psychodynamic research suggests the unconscious influences our daily decisions. For information science, it is important to understand how the unconscious plays roles in information seeking. The current study uses subliminal psychodynamic activation to investigate how information searching may be influenced by textual messages that appear below the threshold of conscious awareness. Twenty-four college students participated in a controlled laboratory experiment, each searching freely on the Internet for needed information and saving useful sources for three search tasks. Each participant was systematically assigned to one of four subliminal psychodynamic activation conditions, with no or one of three different subliminal messages, “People walking”, “Mommy and I are one” and “I am enlightened”, each of which was displayed for 0.02 second every four seconds. Results show that users exposed to “People walking” had a higher effectiveness and higher efficiency in saving useful webpages than those exposed to “Mommy and I are one”. Results also show that search tasks influenced search behaviors regardless of subliminal psychodynamic activation conditions, which can be explained by task types. Our findings shed light on the underexplored area of the unconscious in information search and calls for future research along this line of research.

School Library Research from Around the World: Where It’s Been and Where It’s Headed, Published in the May / June issue of Knowledge Quest

Abstract: This article examines studies conducted by school library researchers around the world. The selected studies were conference papers, and articles published in School Libraries Worldwide. Findings from these studies are relevant to researchers and practicing school librarians, who may want to incorporate the findings into their library programs. 


Dr. Gavigan gave the keynote presentation at the Conference for the 2018 Australian Independent School Associations’ Teacher Librarian Conference. Karen’s presentation was titled “Reflections on Reading: Graphic Novels and eBooks.”



Dr. Copeland offered the keynote address for the Adaptive Umbrella Conference for the Bloomfield Township Public Library System. The Conference targeted public, academic and school librarians from the state of Michigan and across the United States. 


Dr. Hull wrote a journal article with three other authors, including Ph.D. student Matt Stilwell, and it was a finalist for the 2017 Journal of Issues in Intercollegiate Athletics "Article of the Year."  The awards ceremony was held in April at the College Sports Research Institute conference in Columbia.

Citation: Hull, K., Lee, J. W., Zapalac, R., & Stilwell, M. (2017). #HTownTakeover: Social media agenda setting and university branding efforts at the University of Houston. Journal of Issues in Intercollegiate Athletics, 10, 162-181.

Abstract: Social media marketing efforts have quickly emerged as a powerful method of engaging the sport consumer and developing long-term relationships through a variety of platforms. In a state with some of the most well-known college football programs, the University of Houston engaged in a marketing campaign to differentiate themselves from their competition. The school created the H-Town Takeover promotion in order to draw more attention from fans, alumni, and the media.

The purpose of this study was to examine how the #HTownTakeover hashtag was used on Twitter during the first year following the hiring of head football coach Tom Herman. Two thousand eight hundred tweets (N = 2800) from the official team account were analyzed. Results demonstrate that the hashtag was often used to showcase the team’s success, but not frequently used in order to encourage fans to buy tickets or merchandise. Surprisingly, less than one percent of the tweets referenced the State of Texas or opponents within the State. Implications regarding agenda setting and stakeholder theory are addressed.


Citation: Characterizing Diseases And Disorders In Gay Users' Tweets, Proceedings of the 2018 Southern Association for Information Systems (SAIS), Atlanta, GA.

Abstract: A lack of information exists about the health issues of lesbian, gay, bisexual, transgender, and queer (LGBTQ) people who are often excluded from national demographic assessments, health studies, and clinical trials. As a result, medical experts and researchers lack a holistic understanding of the health disparities facing these populations. Fortunately, publicly available social media data such as Twitter data can be utilized to support the decisions of public health policy makers and managers with respect to LGBTQ people. This research employs a computational approach to collect tweets from gay users on health-related topics and model these topics. To determine the nature of health-related information shared by men who have sex with men on Twitter, we collected thousands of tweets from 177 active users. We sampled these tweets using a framework that can be applied to other LGBTQ sub-populations in future research. We found 11 diseases in 7 categories based on ICD 10 that are in line with the published studies and official reports.


Dr. Amir Karami, in collaboration with Dr. Suzanne Swan (psychology), has been awarded a 2018 ASPIRE research grant for the proposal "Knowledge Discovery in Sexual Discrimination and Harassment Experiences." Dr. Karami is the only CIC ASPIRE grant recipient this year.


Citation: Wu, L. (2018). Understanding how the message appeal of moral beauty influences advertising effectiveness under mortality salience. Journal of Marketing Communications.

Abstract: Consumers may be reminded of life mortality by some life events and media content. Mortality salience as a contextual factor has not been sufficiently investigated in the existing literature of advertising. The present research analyzes how the interplay between mortality salience and moral beauty influences consumers’ perceptions of life meaning and their responses to advertisements. Results of two studies confirmed that participants perceived increased life meaning when viewing advertisements that presented moral beauty. In Study 1, participants who were reminded of death evaluated an advertisement that presented moral beauty more favorably than an advertisement without such content. In Study 2, younger (i.e., age 18–25) and older participants (i.e., 55 and above) were recruited and the results indicated that the phenomenon observed in Study 1 was only prominent among younger participants. These results are believed to provide interesting insights to marketing communication both theoretically and practically. 

Citation: Boling, K. S., & Hull, K. (2018). Undisclosed Information—Serial Is My Favorite Murder: Examining Motivations in the True Crime Podcast Audience. Journal of Radio & Audio Media, 25(1), 92-108.

Abstract: This study explores the true crime podcast audience within the uses and gratifications theoretical frame. Using an online survey (n = 308), this study found that the true crime podcast audience is predominantly female (73%), and 3 motivations were prominent for users: entertainment, convenience, and boredom. Additionally, three motivating factors were found to be significantly more salient for females than for males: social interaction, escape, and voyeurism. Practical and theoretical implications for genre-specific media are discussed. 

Citation: Xiao, A., & Overton, H.K. (2018). Examining the impact of value orientations on CSR evaluations and expectations among U.S. and Chinese publics. Public Relations Journal, 11(4).

Abstract: This study examines CSR evaluations and expectations among U.S. and Chinese publics through a cross-country survey conducted in both countries (N = 316 for U.S.; N = 315 for China). Specifically, this study explored differences in cross-cultural perspectives of expectations of CSR engagement and CSR communication across different industry types, various CSR activities, and the role of value orientations in shaping CSR evaluations and expectations.
Results indicated that both U.S. and Chinese publics reported the highest expectations for companies in the energy, healthcare, and technology industries to engage in CSR activities. Environment/sustainability and diversity and human rights causes are rated among the top areas in which companies should invest in both in the U.S. and China. Different value orientations may serve as predictors for the patterns found across each country and industry while self-transcendence values (benevolence and universalism) served as the common, positively predictor for many CSR variables in the U.S. and China. This study broadens theoretical developments in CSR and public relations research and provides insight for public relations practitioners and companies with regard to how to effectively communicate about social responsibility with key publics on a global level. Corporations in healthcare, energy, and technology industries should regularly engage in CSR activities and communicate their CSR efforts clearly, and CSR activities in environmental/sustainability and philanthropy areas might be top CSR areas in which both companies in both U.S. and China should engage. Findings from this study suggest that companies should emphasize universalism and benevolence values in their CSR programs and messages.


Presented a workshop titled: "Creating and Cultivating a Scholarly Identity within Digital Worlds" with faculty from other universities and OCLC.
Citation: Radford, M., Connaway, L., Kitzie, V., Floegel, D., Radford, G., & Chayko, M. (2018). Creating and cultivating a scholarly identity within digital worlds. Workshop presented at the iConference Annual Meeting, Sheffield, UK, March 25-28, 2018. 

Abstract: Relevant to academics at all levels, this workshop focuses on scholarly identity, including endeavors to build and promote their reputation, networks, and research impact. Such practices are increasingly essential for tenure and promotion, and can be accomplished and measured through data-driven methods/analytics for communicating and measuring influence. Workshop facilitators, in various career stages from three disciplines, will present viewpoints on considerations, connections, and consequences related to scholarly networks, and findings from an exploratory study of researchers’ use of online platforms, including social networking sites, to create and cultivate scholarly impact. Subsequent discussion and break-out sessions will provide hands-on demonstrations of selected digital tools, such as Twitter,, ORCID, and ResearchGate. Workshop outcomes include: identifying scholars’ needs in establishing and furthering scholarly identities, hands-on use of online platforms, and developing strategies to increase visibility by leveraging help from various resources including academic libraries. Participants should bring laptops/tablets or another smart device.


Dr. Mohammadi’s paper, “Mendeley readership altmetrics for the social sciences and humanities: Research evaluation and knowledge flows,” was identified as among the top 1 percent of cited papers in all social science disciplines worldwide. Highly cited papers are defined as those that rank in the top 1 percent by citations for field and year indexed in the Web of Science, which is generally but not always year of publication. These data derive from Essential Science Indicators℠ (ESI). The fields are also those employed in ESI – 21 broad fields, which are defined by sets of journals. 

Dr. Wei has received the 2018 Outstanding Service Award from the Chinese Communication Association. The award will be conferred at the annual convention of ICA in Prague in May 2018. 



Citation: Wei, R. (ed.) (2018). The State of Asian Communication Research and Directions for the 21st Century. New York: Routledge.

Abstract: The 21st century has been called ‘the Asian Century’ by Eastern and Western academics, largely due to the economic and cultural rise of China and India. This volume explores both what this means for communication research, and the implications of Asia’s rising global power for communication scholars in Asia and from around the world. Hot topics and emerging trends are explored, encapsulating the new opportunities as well as the challenges for Asian communication scholars.


Citation: Bowen, S. A., Hardage, G., & Strong, W. (2018). Managing the corporate character of the enterprise: Identity, purpose, culture, and values. In D. W. Stacks, D. K. Wright, & R. Bolton, (Eds.), The new era of the C.C.O.: The essential role of communication in a volatile world (pp. 71-90). New York: Business Expert Press.

Citation: Bowen, S. A., Stacks, D. W., & Wright, D. K. (2018). Emissions scandal: An example of bad Public relations on a worldwide scale and the defeat device that defeated a worldwide reputation. In J. V. Turk, J. Paluszek, & J. Valin, (Eds.), Public relations case studies from around the world, 2nd ed (pp. 3 - 21). New York: Peter Lang Publishing.


Citation: Gavigan, K. (2018). Reading and Writing Comics and Graphic Novels:  Collaborative Best Practices between School Librarians and Teachers. In Seelow, D. (Ed.) Comics and Graphic Novels: Pedagogy and Practice for the 21st Century.  Jefferson, NC: McFarland & Company, Inc., Publishers.


Page/Johnson Legacy Scholar grant to support her dissertation research, titled “The Effects of Self-Construal on Green CSR Perspectives in the U.S. and India: The Moderating Roles of Environmental Consciousness.”

Overton received a $5,000 grant from the Arthur W. Page Center for Integrity in Public Communication for her co-authored research.

Citation: Moment of Truth: Understanding Corporate Rumors and the Psychology of Rumor Spread on Environmental Issues via Social Media.

Abstract: Featuring a survey and an online experimental study, this project attempts to investigate environmental rumors that corporations are facing on social media, as well as the psychological factors contributing to the spread of environmental rumors on social media. Study 1 aims to conduct a survey of public relations professionals to examine the types of corporate rumors related to environmental issues, their prevalence and impact on corporations, as well as rumor management strategies on social media.

Building on prior literature on rumor theory, Study 2 aims to reveal the underlying psychological motivations of rumor spreading behaviors on social media. Findings of this project could not only advance theory building toward social media rumor spreading, specifically in the context of environmental communication, but also could illuminate strategy development with respect to rumor intervention and management on social media for corporate PR practitioners.

Wu and Overton’s research proposal, "Understanding Native Communication of Corporate Social Responsibility (CSR)," received a $5,000 grant from the Arthur W. Page Center for Integrity in Public Communication at Penn State University.

Abstract: This project aims to examine native messages in the context of Corporate Social Responsibility (CSR) communication. Specifically, this study will examine how native CSR communication influences publics’ perceptions of companies, as well as the social causes they communicate about, through two online experimental studies. Guided by arguments from the persuasion knowledge model (PKM), Study 1 aims to test the main effect of persuasion recognition and the mediating role of CSR skepticism. Study 2 aims to test the interaction effect between persuasion recognition and motivation attribution using arguments from the attribution theory. Ethical implications of native CSR communication efforts and participants’ psychological responses to social causes will be analyzed and discussed. The proposed project would add to existing CSR communication research by examining native advertising strategies in a novel communication context.


Citation: Bhalla, N., & Moscowitz, L. (in press).Yoga for Every (body)? A Critical Analysis of the Evolution of Yoga Representation across Four Decades in Yoga Journal. Journal of Magazine Media.

Abstract: This paper examines 41 covers of Yoga Journal magazine from 1975 to 2016. Using qualitative visual and linguist frame analysis of magazine covers, this project critically examines how yoga representations have evolved from a mental discipline to a commercialized form of exercise. Themes of religion, art, exercise, spiritual connection, and (male Indian) expertise were prominent cover displays from the 1970s-1990s. However, in the 2000s, young, white, thin female bodies came to signify the practice of yoga, anchored to hegemonic notions of femininity, displayed on the covers in objectified and commercialized forms. Implications for public health messaging, political-economic pressures on magazines, and mainstream perceptions of yoga are discussed.

Citation: Gavigan, K. (May/June, 2018). School Library Research from Around the World: Where It’s Been and Where It’s Heading. Knowledge Quest, 46 (5), 32-39.

Abstract: This article examines studies conducted by school library researchers around the world. The selected studies included international conference papers, and articles published in School Libraries Worldwide. Findings from these studies are relevant to researchers and practicing school librarians, who may want to incorporate the findings into their library programs.

MO JANG, QUEENIE LI, H.B. KIM (former Ph.D. student), C. HUANG and J. TANG (USC Computer Science Dept.)
Citation: Jang, S. M., Geng, T., Li, J., Xia, R., Huang, C., Kim, H., & Tang, J. (2018). A computational approach for examining roots and spreading patterns of fake news: Evolution tree analysis. Computers in Human Behavior, 84, 103-113. doi: 10.1016/j.chb.2018.02.032

Abstract: To improve the flow of quality information and combat fake news on social media, it is essential to identify the origins and evolution patterns of false information. However, scholarship dedicated to this area is lacking. Using a recent development in the field of computational network science (i.e., evolution tree analysis), this study examined this issue in the context of the 2016 US presidential election. By retrieving 307,738 tweets about 30 fake and 30 real news stories, we examined the root content, pro- ducers of original source, and evolution patterns. The findings revealed that root tweets about fake news were mostly generated by accounts from ordinary users, but they often included a link to non-credible news websites. Additionally, we observed significant differences between real and fake news stories in terms of evolution patterns. In our evolution tree analysis, tweets about real news showed wider breadth and shorter depth than tweets about fake news. The results also indicated that tweets about real news spread widely and quickly, but tweets about fake news underwent a greater number of modifications in content over the spreading process.

Citation: Karami A.,  Bennett  L. S. ,  He X. (2018), Mining Public Opinion about Economic Issues: Twitter and the U.S. Presidential Election, International Journal of Strategic Decision Sciences (IJSDS) 9(1).

Abstract: Opinion polls have been the bridge between public opinion and politicians in elections. However, developing surveys to disclose people's feedback with respect to economic issues is limited, expensive, and time-consuming. In recent years, social media such as Twitter has enabled people to share their opinions regarding elections. Social media has provided a platform for collecting a large amount of social media data. This paper proposes a computational public opinion mining approach to explore the discussion of economic issues in social media during an election. Current related studies use text mining methods independently for election analysis and election prediction; this research combines two text mining methods: sentiment analysis and topic modeling. The proposed approach has effectively been deployed on millions of tweets to analyze economic concerns of people during the 2012 US presidential election.

Citation: Johnston, P., & Green, L. S. (2018). Still polishing the diamond: School library research over the last decade.  School Library Research, 21.

Abstract: In 2003 Delia Neuman wrote “Research in School Library Media for the Next Decade: Polishing the Diamond.” One of the most influential pieces on school library research written in the last twenty years, the article provided a map for school library research by defining areas of concern and importance. Neuman developed questions grounded in the research and scholarship of the field at that time. These questions served as a charge for researchers to address in the next ten years. Neuman called on researchers to “polish the diamond and make it shine more brightly in its own right and sparkle more valuably in the larger field of education” (2003, 504). This study uses Neuman’s model of the diamond to examine school library research and scholarship from 2004 through 2014. Following Neuman’s guiding questions through a systematic review of the literature from the past ten years, this study finds that there is still much “polishing” to be done by school library researchers, and like Neuman, defines new “facets” that provide future direction to “move forward both the field’s research agenda and its effective practice” (Neuman 2003, 505). 


Robinson’s presentation, “Courts’ Recognition of Academic Privilege: Law or Legend?,” has been accepted for the American Association of University Professors 2018 Annual Conference on the State of Higher Education, which will be held in Arlington, Virginia in June.

Abstract: Ethics require confidentiality of respondents in social science research, and academics often assert an “academic privilege” to protect this information. But this can conflict with courts’ demands for this information. This presentation examines the cases in which courts have evaluated claims of academic privilege, and the extent to which they have recognized the validity of such a privilege.

Wagner and Dr. Waters were invited by The Sophia Institute to give facilitate a co-presentation on their work to preserve the community archives of South Carolina Women. The presentation was titled “Preserving Personal Archives: Remembering South Carolina Women’s History” and was held in Charleston, South Carolina, on March 14.

Abstract: The personal archive functions as a method to preserve one’s identity. In most cases, such collections reflect personal interests, hobbies, and cultural moments that are too idiosyncratic to prove relevant to a larger population. Yet, a collection can also become indicative of social movements, capturing important figures and their voices that, for various reasons, have been forgotten. As such, conserving these moments becomes important as these personal acts of preservation speak truth to moments of injustice and highlight the resiliency of the persons involved. The Archiving South Carolina Women Project is an ongoing attempt to chronicle this history, focusing directly on the lives of women within the state. What started as a small project to digitally preserve the work of one woman within South Carolina blossomed into a thriving community archive as other women within South Carolina became interested in adding their voices and memories to this often overlooked history. As the project grew it became clear that not only were prominent women in South Carolina excited to offer their histories to the project, but for many this was the first time they had ever been asked to offer such insights. In just two years, the collection has grown from a few boxes of VHS tapes and fliers to include thousands of papers, recordings, photographs, and a variety of other ephemera. Furthermore, the Archiving South Carolina Women Project includes collections from women working in politics, public health, business, and the arts, each helping to embolden the narrative of the many women of South Carolina. This talk will focus on the early stages of the Archiving South Carolina Women Project and follow the evolution of the work to include the introduction of the collection to college classrooms as a way to teach about the history of women in the state. Finally, the talk will conclude by exploring some of the highlights of the collection, while also sharing tips and suggestions on how those in attendance can work to build their own personal and community archives as well.


A blog journalism website (Pacific Standard) covered Jang’s article, “Why do school shootings produce more polarization?” This article introduces the findings of his research published in Media Psychology, “Mass shootings backfire.” (Feb. 28, 2018)
In addition, Jang was interviewed by podcast journalist Allen McDuffee, a former Washington Post journalist, about this research. 

A State Newspaper reporter interviewed Maye for a story about the merits of Coach Dawn Staley’s defamation lawsuit against the University of Missouri athletics director.

Citation: Greg Hadley, Staley Faces a Difficult Legal Battle Against Missouri’s AD, The State, March 4, 2018, at 4B. 

Robinson’s March column for the South Carolina Press Association was republished by Daniel Island (S.C.) News, the Gaffney (S.C.) Ledger, and the Greenwood (S.C.) Index-Journal.


Award: Top paper award to be presented in March at International Public Relations Research Conference (IPRRC).

Citation: Chen, Y.R., Bowen, S. A., Hung-Baesecke, F., Zerfass, A., Stacks, D. (2018, March). Effective Leadership for Creating Shared Value: A Cross-National Study in the United States, Germany, and China. Paper presented at the International Public Relations Research Conference, Orlando, FL. *Brigham Young University Top Ethics Paper Award Winner. Abstract: Porter and Kramer’s creating shared value (CSV) has become a promising CSR approach since 2011, but has not been much examined
in the public relations discipline. This study investigates whether publics expect companies to practice CSV in comparison to intrinsic CSR, which is totally separate from profit-making. It also explores the role of leadership in implementing effective CSV as perceived by the publics. A public preference for CSV over intrinsic CSR was found by analyzing the online-survey data of 1,784 participants in the US, Germany, and China. Effective CSV competencies were constructed as a unidimensional concept in the US but German and Chinese viewed it as two-dimensional. The publics perceived that leaders’ moral characters play a more important and core role in effective CSV compared to their altruistic and behavioral attributes. Network analysis of the perceived effective CSV-characteristics provides further implications for CSV communication.

Book Chapters

Citation: Bowen, S. A., & Li, J. Y. (2018). Communication ethics for risk, crises, and public health contexts. In H. D. O’Hair, (Ed.), Risk and health communication in an evolving media environment (pp. 227 - 248). New York: Routledge.

Citation: Bowen, S. A., Hardage, G., & Strong, W. (2018). Managing the corporate character of the enterprise: Identity, purpose, culture, and values. In D. W. Stacks, D. K. Wright, & R. Bolton, (Eds.), The new era of the C.C.O.: The essential role of communication in a volatile world (pp. 71-90). New York: Business Expert Press.

Conference Papers

Citation: Boling, K. (2018). Lost in Translation: The Disturbing Decision to Limit Access to Audio Court Files for Podcasters. Accepted for presentation at the 2018 AEJMC Southeast Colloquium in Tuscaloosa, AL. Abstract: In its October 2017 decision in Undisclosed LLC v. The State, the Georgia Supreme Court recognized that Georgia Rule 21 allows for public access to court files including both inspecting and copying records. However, the court held that a court reporter’s audio files from trial are not actually court records because only the official transcripts, not the audio tapes, are led with the court. Therefore, audio tapes cannot be copied by the media for use in podcast production. This article explores the problems with this Supreme Court decision and argues that the courts need to revisit the right to access and produce a definitive answer to the current dilemma for emerging media in the wake of true crime podcast growth. 

Citation: Liu, J. & Li, Y. (2018). Supporting information task accomplishment: Helpful systems and their features. Proceedings of CHIIR 2018. Accepted to ACM Conference on Human Information Interaction and Retrieval.

Citation: Liu, C., Liu, J., & Yan, Z. (2018). Personalizing information retrieval using search behaviors and time constraints. Proceedings of CHIIR 2018. Accepted to ACM Conference on Human Information Interaction and Retrieval.

Citation: Freeburg, D. (2018). Training knowledge creation facilitators: The alignment of organizational needs with LIS expertise and curriculum. Paper presented at the annual meeting of the Association for Library and Information Science Educators, Denver, CO.

Citation: Pardun, C. & Mortensen, T. A Faceism study of racism and sexism in the media. Paper to be presented at the Annual Meeting of the International Communication Association (ICA), Prague. Abstract: A large body of research examines and suggests visual stereotyping by the media as it pertains to gender (e.g. Kitch, 2001; Reynolds-Dobbs, Thomas & Harrison, 2008; Wade & Sharp, 2012), but few do so with any quantitative measures beyond faceism and submissivism. Stereotypes in the media most often emphasize the differences between women and men or whites and blacks. McGinley (2009) notes that these studies are “comparative measurements to the standard bearer: the white, middle class, heterosexual male” (McGinley, 2009, p. 712). However, in the study of stereotypes of women, few systematic, consistent approaches have been developed. Exceptions can be found within the area of gender mediatyping, where two approaches have been used with some frequency to examine common negative stereotypes applied to women via the media. These two approaches, submissivism and faceism, respectively, examine a) women’s lower social positions in relation to men and b) women’s lack of intellectual abilities and importance in relation to men.

Citation: Place, K. R., Edwards, L., Bowen, S. A. (2018, May). Empowering the Voice of LGBT Research and Ethics in Public Relations: Current Status and Avenues for Future Research. Paper presented at the meeting of the International Communication Association, Prague. Abstract: Despite recent attention to diversity-related research (e.g. Austin, 2010; Brunner, 2008; Gallicano, 2013; Garcia, 2013; Hon & Brunner, 2000; Mundy, 2015), the voices of lesbians, gays, bisexual, and transgender (LGBT) individuals remain largely missing from public relations research. Indeed, a dearth of scholarship exists regarding the LGBT community (Mundy, 2015). Continued research regarding diversity, gender identity, and sexual orientation is necessary for both internal and external public relations efforts to communicate effectively, responsibly, respectfully,
and ethically to increasingly diverse stakeholders and publics. Although some scholarship has focused on diversity as an element of corporate social responsibility (CSR) initiatives (e.g. Bear, Rahman, & Post, 2010; Hou & Reber, 2011), little, if any research has explored diversity and LGBT- based public relations efforts with regard to ethics. We see ethics as the implementation of core values of an organization (such as diversity) that o er meaning, purpose, and identity in relation to an organization’s mission, vision, activities, stakeholders, and publics.

Citation: Jang, M., Mortensen, T., and Liu, J. Media Literacy and Fake News Identification. Paper to be presented at the Annual Meeting of the International Communication Association (ICA), Prague.

Citation: Boling, K. (2018). “The Bad Guys”: Examining Consumer Perceptions and Media Myths about Registered Sex Offenders. Accepted for presentation at the 2018 AEJMC Southeast Colloquium in Tuscaloosa, AL. Abstract: This study explores the impact that media can have on consumer perceptions and myths regarding registered sex offenders. Using an online survey (n = 200) and four previously-tested scales, this study found that when confronted with dissonant depictions of sex offenders and real-life impact of the law, overall views regarding sex offenders and belief in the laws that govern them lessen. Participants
were also found to be more likely to interact with a sex offender socially after being presented with dissonant depictions of sex offenders and real-life impact of the law, indicating that knowledge of the criminal’s gender and the law’s impact on their life affects social distance intent. Belief in common media myths were found to be relatively low, but increased usage of media did impact participant’s attitudes regarding the dangerousness of sex criminals. Fear of crime was found to be a mediating factor between gender and attitudes toward sex o enders. Practical and theoretical implications are also discussed.

Journal Articles

Citation: Wen, J., & Wu, L. (2018). Communicating ALS to the public: The message effectiveness of social-media-based health campaign, Health Marketing Quarterly, DOI: 10.1080/07359683.2018.1434865. Abstract: Celebrity endorsement has been proved to be a very powerful tool in health campaigns. This study examined how celebrity–issue match-up presented in utilitarian and hedonic appeals influences attitude toward the video, perceived issue severity, and behavioral intentions in the context of ALS communication. The findings showed that celebrity–issue match-up condition outperformed nonmatchup condition in generating positive attitude and behavioral intentions. The results also indicated that utilitarian appeal with matchup condition triggered significantly greater behavioral intention than that with nonmatchup condition. However, no difference was found in hedonic appeal between matchup and nonmatchup conditions. Theoretical and practical implications are also discussed.

Citation: Ott, H.K., & Xiao, A. (2017). Examining the role of culture in shaping public expectations of CSR communication in the United States and China. Asian Journal of Public Relations, 1(1), 57-83. Abstract: This study examines the role of culture in shaping publics’ expectations for corporate social responsibility (CSR) communication through survey research in the United States (N = 316) and China (N = 315). Based on Kim and Ferguson’s (2014) investigation of what and how to communicate CSR among U.S. publics, this study aims to further contribute to CSR communication literature by examining public expectations of corporations’ CSR activities in a global context. Furthermore, this study applies Hofstede’s cultural dimensions as adapted by Vitell et al. (2003) to determine how various cultural elements may serve as predictors for why and how publics in both the U.S. and China develop expectations and perceptions of companies’ CSR efforts. Two online surveys were administered through a Qualtrics panel to include a representative sample of general U.S. consumers and general Chinese consumers. The English survey was administered to the U.S. sample, while the Chinese survey (translated and examined by two bilingual researchers) was administered to the sample in China. Questionnaire items measured participants’ expectations of companies’ CSR communication and several cultural dimensions that could potentially impact participants’ expectations of effective CSR communication. Results highlight differences in each public’s expectations of what and how companies should communicate CSR. Specifically, this study found that Chinese consumers seem to place higher importance on CSR communication content (e.g., what to communicate) than U.S. consumers. Also, U.S. consumers prioritized communicating about who is benefiting from a company’s CSR activities while Chinese consumers felt that it was most important to communicate the consistency of the company’s commitment to its CSR initiatives. Both samples felt that message tone was the most important factor when considering how companies should communicate CSR information. Among Hofstede’s cultural dimensions, uncertainty avoidance and masculinity are identified as the strongest predictors for CSR variables, but results regarding what and how publics expect from companies’ CSR communication efforts highlight different items that participants in each country rate as the most important factors to them. Overall, results suggest that the role of culture might be slightly stronger in shaping CSR expectations in China than in the U.S. since there were more predictor variables and stronger coefficients in the Chinese sample than in the U.S. The study broadens theoretical developments in CSR and public relations research and provides insight for public relations practitioners and companies who continue to search for best practices to effectively communicate about social responsibility with key publics on a global level.

Citation: Karami, A., Dahl, A. A., Turner-McGrievy, G., Kharrazi, H., & Shaw, G. (2018). Characterizing diabetes, diet, exercise, and obesity comments on Twitter. International Journal of Information Management, 38(1), 1-6. Abstract: Social media provide a platform for users to express their opinions and share information. Understanding public health opinions on social media, such as Twitter, offers a unique approach to characterizing common health issues such as diabetes, diet, exercise, and obesity (DDEO); however, collecting and analyzing a large scale conversational public health data set is a challenging research task. The goal of this research is to analyze the characteristics of the general public’s opinions in regard to diabetes, diet, exercise and obesity (DDEO) as expressed on Twitter.
A multi-component semantic and linguistic framework was developed to collect Twitter data, discover topics of interest about 

Citation: Sisson, D., & Mortensen, T. (2017). The ethics of online information graphics of nonprofit organizations. The Journal of Public Relations Education, 4(2). Abstract: This study employs a visual content analysis to examine variables within three concepts pertaining to public relations ethics and infographic-design ethics, specifically: transparency, clarity, and stewardship. The subject of study is nonprofit organizations’ infographics (n = 376) that have been released on Twitter. Findings suggested that nonprofit organizations are not following public relations ethics guidelines in their infographics, suggesting difficulty in translating ethical principles to visual design. Additionally, findings revealed that visual ethics principles may not be as clearly understood and applied by public relations practitioners. The most commonly applied strategies include responsibility and reporting, variables within the concept of stewardship. This study informs public relations practitioners in the nonprofit sector by illuminating strengths and weaknesses in current online infographic and using these findings to suggest best practices for more ethical infographic design.

Citation: Mortensen, T., Moscowitz, L., Wan, A. & Yang, A. (2018). The marijuana user in US news media: An examination of visual stereotypes of race, culture, criminality and normification. Visual Communication, forthcoming. Abstract: In the wake of growing legalization efforts, both medicinal and recreational marijuana use in the United States is becoming more prevalent and societally acceptable. Still, racial, criminal and cultural stereotypes linger in mediated visual portrayals. This study examines the extent to which mediated visual portrayals in mainstream news have been impacted by these recent legalization efforts. Employing a quantitative as well as qualitative analysis of visual images used to represent marijuana use in mainstream news, this study draws upon the power of visual framing and the construction of social reality to examine how visual symbols and iconic signifiers are used to construct both stereotypical as well as “main-streamed” or “normative” depictions of marijuana use. Analyzing 458 visuals across 10 different media outlets across the political spectrum, both before and after legalization of marijuana in Colorado, this study shows how news portrayals perpetuated stereotypes about marijuana users, particularly around criminality and pot-culture iconography. Relatively few depictions of marijuana users in the United States are visuals of ordinary, “normal” people or families. This study thus interrogates the relationship between representations of race, criminality and “pothead” stereotypes associated with marijuana use, and how these visual representations differ amongst liberal and conservative news sites, finding that the political ideology of the news outlet largely influences the visual stereotyping of marijuana users. The study concludes by considering both the legal and cultural implications of how mainstream news visually represents marijuana use, considering how persistent decades-old representations were largely perpetuated rather than challenged in light of legalization efforts.

Citation: Mortensen, T., & Gade, P. (2018). Does the photojournalist matter? A content analysis of photojournalism in the Times Herald-Record before and after layoffs of the photojournalism staff. Journalism and Mass Communication Quarterly, forthcoming. Abstract: This study explored the photojournalism and news presentation of the Middletown (N.Y.) Times Herald-Record before and after the newspaper laid off its entire photography staff. Differences between professional and non-professional photographs were also compared. Following the layoff, the paper published fewer images, presented smaller and less prominently. Professional images captured significantly more elements of photojournalism than non-professionals, including emotion, action, conflict and graphic appeal. Professional images were presented larger and more prominently. Results of this case study provide evidence that – despite clear differences in image content – photojournalists are struggling to assert their professional legitimacy in the digital age.

Citation: Mortensen, T., Yang, A., Wan, A. (2018) Now that the smoke has cleared: Examining visual stereotypes of marijuana users before and after legalization in Colorado. Visual Studies, forthcoming. Abstract: The perception of marijuana in the contemporary move toward decriminalisation – what Go man (1963) called “normification” – in the US and elsewhere will be a effected by the manner in which the media visually and textually portray the drug. This study examines the visual and headline framing of marijuana prior to and following legalisation in Colorado, concentrating on issue framing and the valence or tone of visuals, words, and their interaction. Results reveal different valences and issues amongst outlets and across time, and show complex and sometimes conflicting pairings of images and text. Neutral news outlets, while seemingly most neutral in image and in headline, were more slanted when pairing images with headlines, although they most frequently paired neutrally-toned headlines with neutrally-toned images. On the other hand, liberal and conservative news outlets most frequently showed neutrally-valenced images with neutrally-valenced headlines. While neutral news outlets may be lauded for presenting issues in a neutral tone, they are sending more mixed messages, visually, than the other outlets. Mostly framed as a political issue, marijuana was also heavily emphasized by its criminal and medical aspects. However, conservative news outlets presented its criminal aspect more than the other outlets.


Citation: Bowen, S. A. (2018, May). Creating ethical opportunities to build trust in public sector organizations. Panelist at the meeting of the International Communication Association, Prague. Public Relations Division. Abstract: Dr. Bowen’s talk focuses on Kantian ethics, relationship management theory, public policy, internal communication research and government relations. She will address current research on ethical public policy and building voice and trust. Her recent grant research will be discussed in adding internal relations management as a valuable component of instilling ethics throughout an organizational culture. Her data collection, and a subsequent study, found that trust increased over time with ethical behavior, attention in the organization to matters of ethics and ethics training, and senior leaders in the organization modeling ethical behavior. Because trust in governmental organizations is at an all-time low, Bowen will make recommendations for how governmental bodies can be more accessible and transparent, engaging publics, instilling voice for publics in organizational decisions, and offering an ethical culture as a foundation for the building (or rebuilding) of trust. Bowen’s research is grounded in the excellence theory of public relations and seeks to create symmetrical dialogue between organizations and stakeholders or publics. Symmetrical communication seeks a moving equilibrium in which interests, values and priorities can be discussed in an analytical and ethical manner, fostering inclusion and moral responsibility. Governmental and public-sector organizations can benefit from such inclusion and from creating an organizational culture that values ethics and fosters a means of ethical deliberation and ethical concern for internal and external publics, constituencies and stakeholders.


Senior faculty profile of Dr. Bown on the PR Division website of AEJMC, organized by Nandini Bhalla. 

Dr. Wei joins the editorial board of the Journal of Broadcasting & Electronic Media (JoBEM). One of the legacy journals in our discipline, JoBEM published its first issue in 1957.

Lisa has been appointed to a faculty mentor position with the Center for Teaching Excellence and will meet one-on-one with designated faculty who need assistance with their teaching techniques and style.

A State Newspaper reporter interviewed Dr. Maye for a story about the merits of Coach Dawn Staley’s defamation lawsuit against the University of Missouri athletics director.

Journal Articles

Citation: Jang, S. M. (in press). Mass shootings backfire. The boomerang effects of death concerns on policy attitudes. Media Psychology. Abstract: Fear-inducing communication is commonly adopted in the public domain. For example, advocates of gun control have believed that the tragic cases of mass shooting would be an effective persuasive tool to draw favorable public opinion about gun control policies. However, this assumption does not meet reality. Despite a rash of mass shootings over the past two decades, public support for gun regulation has continued to decline. To resolve this dilemma, this article conducted three experiments and provided compelling explanations of how threatening shooting stories generated the unintended e ects. In line with the terror management theory, the moderated mediation model showed that shooting stories produced partisan polarization on gun policies. Theoretical and practical implications of fear-inducing messages are discussed. DOI: 10.1080/15213269.2017.1421471

Title and Publication: “A ect, Cruelty, and the Engagement of Visual Inti- macy.” Communications and Critical/Cultural Studies. (Full citation not yet available.) Abstract: This essay considers cruelty as a shared cultural value in the Age of Trump. In particular, I examine the representation and societal positioning of cruelty in two lm depictions from 2017, the first year of the Trump presidency. I invoke affect theory as a heuristic for reading the application of cruelty, and I reify visual intimacy on screen as a technique for how contemporary publics might engage and respond to the cultural role of cruelty. DOI: 10.1080/14791420.2018.1435081 (not yet published)

Citation: Mallia, K. L., & Windels, K. (2018). Female Representation among Advertising’s Creative Elite: A Content Analysis of the Communication Arts Advertising Annual. Advertising & Society Quarterly, 18(4). Abstract: This study examined issues of the Communication Arts Advertising Annual in 1984, 1994, 2004, and 2014 to assess women’s inclusion among award winners, which represent the upper echelons of the advertising industry’s creative ranks. Findings showed that women have token status, as they represented 7% of all creative award winners in 1984, 11% in 1994, 6% in 2004, and 11% in 2014. Creative women in advertising have not made much progress toward equity in the past 30 years. This has implications for the ads that get made, the culture of the agency creative department, and the career prospects of advertising students. This also demonstrates a continuing disconnect between female consumers and the agency personnel developing the advertising targeting them.

Citation: Robinson, E. (2017). Libel by the numbers: The use of public opin- ion polls in defamation lawsuits. First Amendment Studies, 51(2), 62-85. Abstract: After a rocky start, polls became ubiquitous in the twentieth century in a variety of elds. However, the courts generally resisted accepting polls and other social science evidence until the early 1950s, on the grounds that they were hearsay. But while social scientists understand reputation in a variety of ways, the law sees an individual’s reputation as a social phenomenon. This makes the opinions of others an inherent part of the legal claim of defamation, and polls an obvious type of evidence in such cases. But use of polling evidence in defamation cases remains rare. This article examines courts’ acceptance of polling data as evidence in defamation cases, including the actual cases in which it has been used as evidence, and concludes with recommendations on how defamation litigants and courts considering defamation cases can use such evidence.

Creative Productions

Hagon was recognized and acknowledged by Lexington Medical Center for the concept of the 2017 “I Am Heart Attack” commercial for the Just Say No to Heart Disease campaign. This spot is the fourth in a series of commercials featuring an actor who personifies a heart attack. In addition, the concept for this installment of the series came from a University of South Carolina student. We introduce you to her — and the rest of the talented crew responsible for “I Am A Heart Attack” — in this “behind the scenes” video. Watch»

Conference Papers

Citation: Karami A. (2017), Taming Wild High Dimensional Text Data with a Fuzzy Lash, The 5th ICDM Workshop on High Dimensional Data Mining (HDM’17), New Orleans, LA. Abstract: The bag of words (BOW) represents a corpus in a matrix whose elements are the frequency of words. However, each row in the matrix is a very high-dimensional sparse vector. Dimension reduction (DR) is a popular method to address sparsity and high-dimensionality issues. Among different strategies to develop DR method, Unsupervised Feature Transformation (UFT) is a popular strategy to map all words on a new basis to represent BOW. The recent increase of text data and its challenges imply that DR area still needs new perspectives. Although a wide range of methods based on the UFT strategy has been developed, the fuzzy approach has not been considered for DR based on this strategy. This research investigates the application of fuzzy clustering as a DR method based on the UFT strategy to collapse BOW matrix to provide a lower-dimensional representation of documents instead of the words in a corpus. The quantitative evaluation shows that fuzzy clustering produces superior performance and features to Principal Components Analysis (PCA) and Singular Value Decomposition (SVD), two popular DR methods based on the UFT strategy. Read»

Citation: Song, B., Wen, T. J., & Zhang, N. (2018). Mixed Emotions in Non-Pro t Communications: An Experiment of Blood Donation Message. Accepted by the 2018 International Communication Association (ICA) Annual Conference, May 2018, Prague, Czech Republic. Abstract: Appraisal tendency framework (ATF) suggests that both incidental emotion and integral
emotion are capable of influencing decision-making and behaviors. Such effect is subject to the interaction between incidental and integral emotions. In order to effectively use emotional appeals in public service announcements (PSAs) for non-profit communication, it is particularly informative to study the interaction between the carry-over effect of incidental emotion and the direct effect of integral emotion. Specifically, this study focuses on the application of pride and hope as discrete integral emotions in blood donation PSAs, as well as the interaction between the two integral emotions and incidental emotions, i.e. potential donors’ pre-existing emotions of anger and fear before viewing the PSAs. The results of a 2 x 2 factorial experiment with 313 participants suggested that congruence in appraisal dimensions between incidental and integral emotions could lead to better perceived message e ectiveness, stronger issue advocacy, higher intention for blood donation, and increased attitudes for the non-profit organization. Theoretical and practical implications are discussed.

Citation: Dodoo, N. A., & Wu, L. (2018 March). Understanding the interplay between control and regulatory focus on advertising effectiveness. Paper accepted for presentation at 2018 AAA Annual Conference, New York, NY. Abstract: This research investigates the possible influence of control and regulatory focus in persuasion and tests three competing underlying mechanisms. Grounded in the theoretical framework of Regulatory Focus Theory, which suggests distinct motivational principles, this research proposes that a promotion focus or prevention focus coupled with the boundary condition of control determines variations in consumer evaluations and behavioral intentions. The results show that regulatory focus interacts with perceived control such that a promotion focus advertisement is more effective under the condition of sufficient control. Emotion regulation was found to be the underlying mechanism that accounted for the results. Theoretical and practical implications are discussed.

Citation: Wu, L., Park, S-Y., & Ju, I. (2018 March). Exploring the influence of future time perspective on the effectiveness of process- and outcome-focus mental simulation in advertisements. Paper accepted for presentation at 2018 AAA Annual Conference, New York, NY. Abstract: Future time perspective is an important construct in cognitive psychology. It could prominently influence individuals’ perceptions and behaviors. So far, limited research has focused on this construct in the advertising field. An experiment was conducted in the present study to analyze the influence of consumers’ future time perspective on the effectiveness of process- and outcome-focus mental simulation in advertisements. The results indicated that participants with extensive time perspective evaluated an outcome-focused ad more favorably than those with limited time perspective and participants’ growth-seeking orientation accounted for such effects. These findings are believed to contribute to the advertising literature by examining the impact of a relatively underplayed concept in the advertising field and provide useful suggestions to practitioners with regard to delivering process- and outcome-focused advertisements strategically.

: Wu, L., Zhang, N., Noland, C., & Wan, A. (2018 March). Under-standing the influence of customization on brand evaluation among consumers with different levels of uncertainty and uncertainty avoidance. Paper accepted for presentation at 2018 AAA Annual Conference, New York, NY. Abstract: The online environment is filled with uncertain situations. Limited research has explored whether communication technology aids consumers to deal with the psychological state of uncertainty during online information processing. The present study focused on the technological affordance of customization. A lab experiment was conducted to analyze the interplay be-tween uncertainty, customization, and uncertainty avoidance on consumers’ brand evaluation. The results indicated that participants with high levels of uncertainty avoidance highly evaluated a brand on a customizable website and underrated the brand on a non-customizable website when they felt strong uncertainty. Such effects were not observed among participants with low levels of uncertainty avoidance. These findings are believed to contribute to the literature of human-computer interaction and provide useful suggestions to practitioners of digital advertising.

Citation: Wen, T., & Morris, J.D. (2018). Facing anger versus fear: How individuals regulate level of control in risk communication. Accepted and will be presented at the 2018 American Academy of Advertising (AAA) Annual Conference, March 2018, New York, NY.  Abstract: Grounded in the motivational aspect of emotions, the current study proposes the underlying mechanism to explain how people in different levels of control (i.e., anger versus fear) are motivated to regulate their emotions. To further test this mechanism, this study utilizes various emotional appeals to examine different routes that individuals take to restore or maintain their level of control in the context of anti-terrorism communication. Angry people report greater feeling of control and more favorable ad attitude when exposed to a positive and high-dominance message as well as a negative and low-dominance message. In contrast, fearful people report similar results when exposed to four different emotional messages. In addition, the significant findings on ad attitude and behavioral intention is more prominent among angry people who have a higher need for control.

Citation: Dodoo, N., & Wen, T. (2018). The effects of personality traits and tailored messages on advertising avoidance on social networking sites. Accepted and will be presented at the 2018 American Academy of Advertising (AAA) Annual Conference, March 2018, New York, NY. Abstract: Social network advertising’s growth and prominence as an alternative avenue for advertisers to deliver their messages to consumers is now a mainstay. Similarly, consumers’ adoption of varied strategies, such as ad avoidance, to mitigate their exposure to advertising messages appears to be on the rise. Within literature is the established connection between personality traits and SNS use. Bearing in mind that online behavior can be determined by personality traits, such traits may be significant in predicting how consumers engage in SNS ad avoidance. Research also suggests that messages that are tailored to to personality traits are regarded as more persuasive. This study examines how SNS ad messages tailored to t personality traits function to determine individuals’ engagement in SNS ad avoidance. As predicted, messages that are tailored to match personality traits are influential in determining SNS ad avoidance. Specifically, extraversion, openness to experience, agreeableness, and neuroticism did influence SNS ad avoidance with the exception of conscientiousness. Perceived relevance mediated the relationships between the personality traits and perceived intrusiveness and SNS ad avoidance. Perceived intrusiveness also was positively related to SNS ad avoidance. Theoretical contributions and implications are discussed. 

White Papers

Citation: Braum, H. (2017). What’s next after a library community’s legislative advocacy campaign? Three scenarios from the Kansas library community. The Political Librarian. 3(1). Abstract: Almost all public library funding in the United States is controlled by local, state, and/or federal budgets, policies, and laws. Influencing budgets, policies, and laws happens through lobbying and advocacy campaigns. When significant changes or cuts to library funding are proposed, how do stakeholders respond and what is the potential outcome of advocacy efforts? As (fictional) President Josiah Bartlett asked again and again throughout the TV Series The West Wing, “What’s next?” (Sorkin, 1999). This study explores the question of “what comes next” by crafting three theoretical scenarios for the Kansas library community set in 2030, based on Kansas library history, lessons from other states, and the numerous advocacy messages posted to social media and submitted testimony against HB 2719. 

Speaking Engagements

: Grant, A. E. (2018). The Educational Technology Revolution. Presented to 13th Annual TFI Communications Technology Conference, Austin, Texas.

Citation: Grant, A. E. (2018). The Big Media Shu e: Is Bigger Better? Presented to 13th Annual TFI Communications Technology Conference, Austin, Texas.

Citation: Moore eld-Lang, H. M. (2018). Mobile makerspaces: Take your making on the road. Webinar presented for ALA Publishing Elearning Solutions. Abstract: In this workshop, makerspace researcher Heather Moore- eld-Lang teaches you everything you need to know about mobile maker- spaces  —from the different types, styles, and examples of mobile maker- spaces to the activities that you can employ with them. Heather covers a variety of ways that making can be taken on the road with all types of libraries — school, public, and academic. You’ll leave the workshop with a clear vision for how you can take your making mobile.


Robinson’s letter to the editor was published in The State on Jan. 31. 

Challenge the conventional. Create the exceptional. No Limits.