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Academic Advising

Level One

The Level One course is available to all academic advisors who have completed Advising Foundations. Advisors may be Level One certified after completing the online training component and experiential learning requirements. 

Level One Training

The following outline provides an overview of the material covered in each module of Level One. Select demonstration videos are also available. 

Academic Standards
Course Withdrawal
Academic Policies- SC State Residency Requirements
Academic Policies- Grading & Grade Forgiveness
Academic Policies- Course Numbering & Credit
FERPA in Advisement- Release of Information
Carolina Core in Advisement
Change of Campus
Entering USC with Course Credit
Placement Testing at USC
Schedule Planner: Using Schedule Planner to Register for Courses
DegreeWorks: Running and Reviewing a Degree Audit; Entering Notes; Using the What If, Look Ahead, and GPA Calculator Tools
EAB Navigate: Advisor Home Page, Creating Appointment Availability, Managing Appointments, Syncing Calendars with Outlook, Appointment Center Mode, Student Profile, Entering Notes, Communicating with Students, Managing Referrals
Center for Integrative and Experiential Learning 
Student Success Center
Career Center & Office of Pre-Professional Advising
Student Disability Resource Center
Honors College Students
Pre-Professional Students  
Opportunity Scholars Program Students
Professional Organizations & USC Specific Resources for Advisors

*Please note: The University Advising Center aims to keep all training material up-to-date and accurate. If you notice errors, please contact


Level One Experiential Learning

In order to complete Level One Certification, you must complete the Experiential component which includes the 5 items below: 

  • Provide academic advisement to at least 50 unique students since beginning employment at USC
  • Use EAB Navigate with the majority/all of advisees to enter appointment notes
  • Use DegreeWorks to enter advised course schedule and/or relevant curriculum information
  • Complete the 'GPA Calculations' exercise
  • Complete the 'Navigating the Bulletin' exercise


Level One Rewards

*NOTE - All advisor certification rewards are on hold due to COVID-19 budget restrictions. Advisors are encouraged to continue the training  & certification process. Certification will continue to be tracked and rewards will be provided in the future as the budget allows.

Advisors who successfully complete both components of Level One receive a Certificate of Completion and a reward of a one-year membership to the National Academic Advising Association (NACADA).

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